Guys I need help with a bestbuy computer. It was bought around xmas time last year. Its my grandparents computer. Yeah I know, that the first problem right there lol. But on to the real concern, the computer no longer is connected to the internet, wired or wireless. When troubleshooting it says it doesn't have an IP address. When I open up Ethernet Status, IPv4 and IPv6 both show "No network access" The wireless receiver does pick up all the surrounding wifi including my 2 home but still has no internet.
I do have Discord, TS3, Vent, Skype to use to chat and troubleshoot.
Also does anyone know if I download Win10 from MS and reinstall it on the computer and use the OS key thats already on it, will it let me?