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ZOTAC Staff

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  1. After some additional research, it appears that this might be a BIOS issue with the graphics card and your motherboard. We recommend checking with HP support to see if they have a BIOS update that would allow you to run Pascal series graphics cards.
  2. Can you let us know the rest of your system specs as well? CPU: MB: RAM:
  3. [Edit] Just saw your reply Does the fan spin when you turn on your system? Sincerely, ZOTAC Staff
  4. Hi Jermanji, Do you happen to have a GPU-Z log handy? If not, please download GPU-Z (https://www.techpowerup.com/gpuz/) and run it while you are benching (make sure to check the Log to file box). Then provide the log/screenshot of the sensors tab. Thanks! ZOTAC
  5. Hi mikeeginger, In the UK, our warranty is 3 years standard + 2 years extended with free registration on our website within 28 days of purchase, for a total of 5 years. For more information you can check out our warranty page - https://www.zotac.com/gb/page/product-warranty-policy. On the Support end, you can access our 24/7 Live Chat via the green "live help" tan on the left side of any page in our support section - https://www.zotac.com/gb/support. Additionally, you can send in a support ticket through our Contact Us portal here - https://www.zotac.com/gb/support#contact, or message our UK Facebook or Twitter for help. https://www.facebook.com/ZOTAC.UK/?fref=ts https://twitter.com/ZOTAC_UK Sincerely, ZOTAC
  6. Hi Spyker9, Are you running any software for peripherals, for example Logitech or Razer? Sometimes the software will interfere and increase GPU load. You can also try a clean installation of your graphics card drivers by running DDU to completely remove the old ones and then installing the drivers directly from NVIDIA's website. For additional assistance you can contact our support team via live chat at www.zotac.com/support or by emailing support.us@zotac.com Sincerely, ZOTAC
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