WD's MyCloud Web services, that are used to access, setup and manage their local MyCloud NAS Devices, have gone offline, leaving Customers locked out of accessing the Data stored on their local NAS Drives.
Summary
WD's MyCloud, local NAS Devices, where customers can store Data on their local network connected NAS Devices, seem to be fully reliant on cloud services to function at all. As of the time of writing, the WD MyCloud Web services have been down for over 12 hours, leaving customers unable to access data on their local devices.
Looking at the Service Status of the outage, just about all functionality of these devices is completely broken - status.mycloud.com
While customers can configure to enable access to the device locally on the network without the use of the mycloud cloud utility. THIS FUNCTION CAN ONLY BE ENABLED VIA THE CLOUD UTILITY!!!! So, for those of us who didn't foresee such issues, and just expected that we would be able to access out data locally if something ever happened to the cloud service! We are all completely out of luck!
One Customer of the WD forum wrote;
My thoughts
Given how completely the functionality of these devices has been broken after WD's cloud services went offline, it certainly does make me worry about how much our devices are reliant on cloud-based services, and when these services go down or when they are no longer supported, what happens to all our own personal data. Especially considering this is a device that is installed and connected on the customers local network, such reliance on cloud services is almost like planned obsolescence getting backed into the device from the beginning,
Sources
https://status.mycloud.com/os4
https://community.wd.com/t/my-cloud-home-service-outage-02-apri-2023/282845
https://support-en.wd.com/app/answers/detailweb/a_id/34991/~/how-to-enable-local-network-access-to-data-on-my-cloud-home-using-the-dashboard