Hi guys,
I have built my PC somewhere around june this year. Around july/august I started having problems where it would randomly shut down. Shutdowns without any error code, just turn off immediately, no logs, nothing.
I have tried about everything, here is an overview:
Memtest86 three times overnight --> no errors
Prime95 overnight --> no errors (temperatures around 80/85 degrees)
Furmark for at least an hour --> no errors (temperatures around 65/70 degrees)
Updated motherboard BIOS --> still crashed, at some point I could not enter BIOS anymore so:
RMAed motherboard (Got a replacement one, so back at stock bios now, still issues)
Replaced PSU for a new one
Reinstalled the GPU drivers (using DDU) multiple times
Tried the GPU in another PC (OCCT Power test ran fine for an hour)
Updated the chipset drivers
Tried installing a new windows install to another SSD (crashed during, so pretty sure it is not my windows install)
Updated NVMe drivers
The shutdowns 'feel' like they are power related, as I said before:
OCCT Power test generally crashes it in 5-30 minutes
The shutdown is black screen immediately to reboot
No errors in event viewer (or WhoCrashed), the only error is 'unexpected shutdown'
The PSU 'clicks' when it shuts down
However, they happen both at load and idle. Weird thing is, when I am testing just a single component, RAM, GPU or CPU it generally does not crash. But it does crash under 'normal' workload, e.g. browsing or playing a game.
Now I have already replaced my PSU and my Motherboard already, the chances of one of them being broken again is astronomically small, right?
I am suspecting that my freezer may have killed my components twice, is that a thing? It is connected to the same electrical group as my computer, and when the compressor of the freezer turns on/off I sometimes hear this in my speakers. I think it may be causing too much of a voltage drop, however, the crashes do not occur at the time the compressor turns on or off. But it may have killed my components twice? Surely this does not kill a PSU from a reputable brand that can handle basically any voltage anywhere in the world? My PC is connected to a power strip with a surge protector built-in.
I have already moved my PC to another electrical group, but I am still crashing. I am afraid the damage is already done or it is another unrelated problem.
I am starting to lose hope, any suggestions what could be causing this are welcome. I have pretty much ruled out any driver issues right. As it also crashed when I was attempting to install windows to another SSD.
PCPartPicker Part List
Type
Item
Price
CPU
AMD Ryzen 5 3600X 3.8 GHz 6-Core Processor
€222.95 @ Megekko
CPU Cooler
Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
Purchased For €0.00
Motherboard
Asus TUF GAMING B550-PLUS ATX AM4 Motherboard
€135.00 @ CD-ROM-LAND
Memory
Corsair Vengeance RGB Pro 32 GB (4 x 8 GB) DDR4-3200 CL16 Memory
€179.00 @ Azerty
Storage
Samsung 850 EVO-Series 250 GB 2.5" Solid State Drive
Purchased For €0.00
Storage
Samsung 860 Evo 500 GB 2.5" Solid State Drive
Purchased For €0.00
Storage
Samsung 970 Evo 500 GB M.2-2280 NVME Solid State Drive
€74.95 @ CD-ROM-LAND
Storage
Crucial MX200 1 TB 2.5" Solid State Drive
Purchased For €0.00
Storage
Seagate Barracuda 1 TB 3.5" 7200RPM Internal Hard Drive
Purchased For €0.00
Storage
Western Digital Caviar Blue 1 TB 3.5" 7200RPM Internal Hard Drive
€41.94 @ Alternate
Storage
Seagate Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive
Purchased For €0.00
Video Card
PowerColor Radeon RX 5700 XT 8 GB Red Devil Video Card
€444.95 @ Megekko
Case
Corsair 750D ATX Full Tower Case
Purchased For €0.00
Power Supply
Corsair RM (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply
€112.85 @ Alternate
Prices include shipping, taxes, rebates, and discounts
Total
€1211.64
Generated by PCPartPicker 2020-10-28 10:54 CET+0100
Yeah so I have moved it to another circuit (sorry for the confusion), but the crashes still occur. Noteworthy is that the crashes do not happen at the moment the freezer turns on or off. And now on another group I am still having these issues, which leads me to believe that the freezer may have killed the components (maybe the motherboard a second time, I hope I can still RMA it a second time) I will pull all HDDs and SSDs and leave in just my NVMe, if it still crashes I will try to install windows on another SSD and pull the NVMe and see if that fixes it. Thanks for the suggestion. I have the issues both at everything auto (so no D.O.C.P.) and with D.O.C.P. enabled. Are there any other bios settings that I should turn off that may try some 'auto overclocking'. I have some settings like "Asus OC" options IIRC in my bios, but not sure what all of them do so basically everything is on auto. I did try it with my old GPU, but that was 6 years old and drew MUCH less power. I did not have issues with that which is why I am still thinking it is some sort of power issue, but I have tested the 5700XT in another system where it ran just fine during OCCT power test.