TheProfosist

18 minutes ago, IndustrialBananaBread said:

A non corporate copy paste apology acknowledging all the mistakes up to this point live on the WAN show would be great for a start.

So you want an apology video? Cause those always go over oh so well...

3 minutes ago, iAxX said:

Yeah a few years ago I would've agreed with you but now...

They're investing $10m into a lab and staffing to do the same kind of reporting that GN does. Technical and factual. In Linus's own words he wants to test the accuracy of a company's marketing. That is literally what GN does. 

There are a million ways a conflict of interest could affect that. 

• Not testing the claims of a major manufacturer because you're buddy buddy
• Misrepresenting or misinterpreting data to benefit your favorite manufacturer
• Not including top contenders in your analysis so that your manufacturer comes out on top.

 

Lab wise I would argue that just because LTT is using data from the lab doesnt mean the lab is fully up and running. Maybe the reason they havnt started the website and channel is because they already know their data and processes are not where they need to be. Actually, I can nearly guarantee that's the case.

I could tell you a D15 isnt enough for a modern top end CPU. There's a reason the D15v2/D16 is going to be a thing. Also LTT themselves has shown dual 360 rads as not being enough to fully cool a 13900K at full tilt.

When it comes to conflict of interest LMG will never be away from it unless like GN they try not to take those sponsorship deals. At the size of LMG I dont see that being a possibility. Right now most of what GN has said is conjecture and proving a negative is near impossible. What Labs needs to do is get their data good and start setting a track record of what should be expected from here on out.

If they dont have good data dont use it. So many things seem to be getting cut to get the video out. Though its like that on so many big channels. The number of time I wish Donut Media would just finish a build properly. Its always well thats the time we had, onto then next thing to feed the algorithm.

23 minutes ago, Nucleosynthesis said:

 

Have you watched the GN response video? Linus is twisting and covering stuff up.

 

I think the right thing to do is to have a good look in the mirror and to adress this in full. I know Linus has it in him to do the right thing. 

See what would entail addressing this is full. Also at this point how could he make it come off as sincere?

8 minutes ago, iAxX said:

Disappointed there's not enough coverage of the conflict of interest between LMG and Noctua/ASUS. 

 

Saying the NH-D15 will take anything you throw at it as the CPU throttles.

Not properly covering the ASUS refusal to RMA situation. 

 

As you then partner up with Noctua to make LTT colored fans and Noctua colored screwdriver. 

As ASUS becomes the main sponsor for LTX.

 

These are egregious violations of trust if you're reporting on news or going into the technical reporting field. 

 

 

I dont think LMG's aim is to be GN. LMG is a Media companyaka Entertainment. Theyve also had partnerships with both companies in the past.

Original LTT Noctua Black fans before Noctua put out the Chromax line. Literally have one of those coolers in my server.

ROG Rig Reboot as just one example from ASUS.

4 minutes ago, Cosmic Emotion said:

What? Are you Linus's wife? This blatantly states how he can, in your opinion, get away with all this. Is that the point or is making LMG a better place and company that actual thing we want? Get your priorities straight.

Correct they as a company want this to die down and go away and thats how I would do it. I can basically guarantee that in a month the community will be onto something else. This will be mentioned in passing if at all. The number of times people say things like this will kill YouTuber's and other content creators and couple years later almost no one remembers. The internet forgets, far more than it thinks it does.

What they needs is a plan to fix it (much of which was probably already in place) and time to act on that plan. Nothing LMG can do right now would fix or solve this. As GN said if there was another statement at this point would anyone think it was sincere?

3 minutes ago, Drazil100 said:

Idk, he managed to ignore the whole former employee coming out about how LMG is a terrible place to work on reddit a while back, though that one there were legal reasons why he couldn't talk about it. I would not be surprised if we got another one of those wan shows where he cheekily references the drama and about how bad his week has been without actually bringing it up.

In my eyes that person was just a bit delusional about how a job works. Dont know them or their history but working with the LMG team at LTX has reinforced that at their size LMG is a regular employer that hires regular people. People want to put them on a pedestal since they're a "YouTuber".

5 minutes ago, throwawayManMode said:

Clearly this has gotten too big for Linus to ignore on the WAN show right? If he tries to ignore this the chat is going to ROAST him...

Then you let them roast you. Better to keep your mouth shut than give people more ammunition. If anything it should just be a statement acknowledging what went on and a plan going forward. Maybe also something like he wont be making statements on topics like this going forward.

Just now, ConcernedCitizen said:

No, since LMG was the entity auctioning it off for charity, the charitable donation would have been done by LMG.

Were all the other items being auctioned off for charity marked as tax deductible? If so, one can argue, that if the prototype being auctioned off would have gone under the radar and nobody would have noticed it, LMG would have marked it as tax deductible, therefore LMG would have stood to gain a monetary benefit from it.

Wow, thats what you're going after not the fact that it was auctioned when it was supposed to be shipped back and affected Billet in a number of ways. Left field much?

Do we even know how much it went for? My guess some amount fairly inconsequential compared to the company or even LTX. Money for charity is good to see, however much it is. Just sucks how it was raised this time.

3 minutes ago, Dom1252 said:

@Terren Tong 

where is response from CEO? or is Linus still CEO that he pins his own comment here? 

Linus essentially said in the post he commented because most if not all of this fell under his purview at the time.

17 minutes ago, Polderviking said:

I feel a lot of that is adressed by GN can be solved by slowing down a bit.

Surely there's wiggle room for more time in QA even if the amount of video's are dialed back?

 

Everybody on earth is subscribed to MrBeast it seems like, they only do one a week or so?

pretty sure its been mentions on WAN Show that they may go away from daily uploads. In that context it was more talked about in the way of running out of content to make people will actually watch rather than slowing it down for quality. That would be a side benefit though.

4 minutes ago, ConcernedCitizen said:

Is the charity donation tax deductible?

I think that all depends on local tax law, or tax law of the person donating.

3 minutes ago, bizzehdee said:

Labs stopped being a "work in progress" that are allowed to make such major mistakes, when the main channel started using their data as justification for their opinions that they broadcast to millions of people.

From talking directly to those in charge it is very much still a work in progress, but at some point you've got to produce something and make something with what you have. You may not thoroughly optimize things if you know they're just going to change. The realities of working at company and developing and implementing processes and procedures.

Its kinda like how my desk is setup in the basement like a mess so I can get work done still when I have a mostly finished office upstairs that I cant wait to move into *SoonTM

19 minutes ago, maartendc said:

The problem with their testing errors seems to be that LTT is a big operation. I imagine it goes like this:

- one guy does the testing

- another guy writes the script / is on camera

- another guy does the graph making

- another guy does the editing

- another guy does the uploading / correcting on screen...

 

An error such as in the 4090 review would have been easily caught by a smaller operation, with one person doing all these tasks themselves. There would be 3 instances in which you would go like "hold on a minute, this doesn't seem right".

 

So it sounds like they need to:

- have more stringent quality control in place for testing in the first place

- If an error is found, they need to be willing to retest, not use the result, re-record a video, or take a video down. Right now they don't seem willing to do any of these things.

Correct, and for efficiencies sake its got to be split up that way. I can also guess there's probably more than one person with their hand on at each step. LMG cant just effectively shut down when a new GPU or CPU comes out like many smaller outfits do.

Biggest issue is using data before the process is ready to be used. However I know from experience if its the only data you've got, you've gotta use it. The process for labs is still developing (lacking air conditioning means that environmental chamber is running round the clock). I have a feeling less effort has been put into checks and balances on the data since they dont yet have the data they really want. Its a tricky balance and as you get bigger it gets harder. There's no way a since person can know everything about a project anymore.

8 minutes ago, Godiwa said:

That isn't the point... If you SAY you do something, you better DO what you say... Else stop lying... Being dishonest is bad no matter if the regular Moe Joe or Tech Reviewer Bob notices it... It shouldn't happen.

If you want to be "professional" then you do it the professional way and do it right...

Like you use the SAME card on both Intel and AMD systems (since variability between cards can actually be high)
You do atleast 3 runs and take the averages
If there are outliers you find out why they are there (human error, load screens etc. etc.)
You manually set all settings since some games do weird mumbo jumbo and you do DOUBLE CHECK them... aka have a written SoP for the game listing what each setting you be at and you go through them one at a time...
You make sure your settings actually test what you want to test (CPU limit/GPU limit/Memory limit etc.)
You don't mix settings unless specifically testing the difference between for example DLSS 2 and DLSS 3 and so on and then that is the ONLY setting you change else the result is useless
and so on and so on there is a long list and yes it is not easy (which is also why you write a SoP for each and make checklists

same thing when you edit videos... you want to make sure that the speech for 1080p results aren't over the 4K results and so on and that the graphs are correct vs. what is said and the text on the graphs axis are correct and the title and so on.

All i'll say is the number of bottlenecks you just created in the workflow is immense! There's a reason why they acquired a number of 7800X3D's that average within margin of error. Also, humans are prone to error I would rather automate settings, far less likely theyll be incorrect.

I'll agree when it comes to the video. Should have the writer watch and verify everything is correct as well as someone knowledgeable enough that wasn't directly involved. That outside party verification ie key!

I can guarantee the Editors are just going off the script and other resources and wont necessarily be knowledgeable enough to know themselves. For the type of throughput LMG has priority would be on the editing competence, not their tech knowledge. Im also fairly sure this is already in place to an extent but its probably times to go back around and find out why things are falling through the cracks. If its like any company ive worked at they probably already know. Knowing it and solving it are two different things.

4 minutes ago, Stark_Source21 said:

 

You see, that there is a thoughtful response to a very messed up situation. How long did it take you to come up with that solution, Profosist? And why didn't Linus put at least that much thought into it?

 

That's what really got me here, and I'm genuinely disappointed in, even put off by, Linus on this occasion. I don't want to support a man who's so callous and off-handed. 

In minutes, earlier today on Twitter when it broke. That aside, Linus himself has come up with resolutions similar to this before for other issues and for other people. He's also not worked with manufactures over them screwing over backers and refusing to refund.

My guess here is that its happening to him right now and he's doesn't see an issue with the content. However, in situations like this it really doesn't really matter what you think. It's all about what others perceive and turning that around. I can tell you I haven't always thought this way, or been in the position to do so.

I thought this was going to be far less reasonable than it was. The comments on the video and here on the forums are less so.

I will say I dont think Linus's reply will go over well due to its tone. Also was rather surprised GN had no comment from LMG on it at all. Usually they would ask other companies and mention it even if no response based on previous coverage.

For me the Billet Labs thing is a complete f-up. I feel like inventory and tracking has not been a strong suit for them since they moved everything. My solution would be get it back if at all possible, compensate both parties for their losses and time, the double the donation as a gesture.

Im more irked about when they know there is an error and correct it in video, like reshoot that or dub it. If you know its bad dont put it out. Those just shouldnt be there, lop them out! Its almost as if the video is edited them someone watches it and adds the notes/corrections.

As for the issues on the graphs. I dont know if anyone but another tech reviewer would have noticed, especially en-masse. I have definitely run CrystalDisk in the wrong mode and only found out when I'm done editing or even published the video/review. Realistically at that point im not retesting everything. I'll either cut that item/graph/result or mention its borked.

Until Labs is up and they have actively updated data replacing/updating it isnt reasonable. Just because they have the ability to replace a video, doesnt mean it's a feature that should be used regularly.

Though, for context I generally dont look at LTT/LMG or anyone else for that matter as the end-all for testing. Realistically, how do I make recommendations? Based on hands-on experience! I know not everyone can do that. How do I know how a 3060 Ti preforms? Because, ive played games im familiar with on it. I'd also argue that those of you min-maxing every bit of your build is the wrong way to go about it but thats a different discussion.

Now should people who are paid to get it right, get it right,yes. I have made plenty of errors like that. Gone entirely wrong directions at work based on bad data. Timeline gets pushed or im staying late or in on the weekend. However if its a process flaw sometimes you just run with it since its all you have time to do and correct it the next time around. Gotta make sure you do that though. In some cases its take 1yr+ to develop and implement processes that I'm in charge of to a point where I'm happy. That never stops though and there is always something you can improve and do better.

@ColossalCubes if I were you I'd stay within SOP. Corporate doesn't want you doing that stuff because the risk isn't worth the reward to them. I've seen what happens to employees and precincts when they do get bitten. As for support the company offers what the average person needs and what they are willing to pay for when it comes to employees. This is why you don't need a certification anymore or even experience. You forgot to note that starting pay is the same as if you were in sales despite the increased amount and difficulty of work and related stress. Though a bunch of those sales consultant positions recently got cut due to the ever dwindling in store traffic.

9 hours ago, TisyaCooke said:

When I made my “going sleeper” post on R/GeekSquad I didn’t expect to see my badge make a cameo in the recent video. I was with the company for about eleven years, starting at lowly iPhone repair agent (circa 2012) to custom home theater installer towards the end. The company has made a broad array of changes over the years and some hurt personally (a couple of unexpected layoffs that were only thwarted by switching roles within the company, as well as many labor cuts over the years). But ultimately it was a necessary and positive change. Without my time with the company I would never have hoped for the career advancement I’ve seen, I currently do IT for a hospital via Oracle and would absolutely tell someone to at least get their foot in the door with the company if it’s an option for them. 

Congrats I'm going sleeper the best way to use Geek Squad employment wise is as a stepping stone

12 hours ago, PakkoT said:

I've got an older laptop that would benefit from running this automated tune up software. Do you have any suggestions for what to use?

Most of it is garbage and all stuff you can run manually automating it just turns it into one click

12 hours ago, maksakal said:

Is it me or is the color contrast in the beginning way off. Also the whole video looks washed out, as if there's something wrong with the bitrate during encoding or something.

If you read the comments they say the grading was done on purpose

13 hours ago, TetraSky said:

I've worked within the computer repair area of Futureshop around 2011(BestBuy bought them in 2001 before killing the brand in 2015). We also used "MRI" back then as well.

It's all automated. No real work is actually done by the staff other than simply booting the MRI software. Press run on that machine and go "work" on other machines at the same time while it does its thing. That's why MRI is great. You don't need to run each of those programs individually. It scans, "optimize" and deletes the junk.

 

Plus, I don't know if it's still the same today or not, but back then you could scan a computer for viruses/malwares with a dozen scanners from various vendors one after the other with updated databases to ensure everything is caught and removed. The hardware diagnostics were also automated and would tell the "technician" if any components was defective.

An all in one fully automated system is a major time saver for PC repair shop.

 

Yeah that's what I thought as well. iCue is used with corsair keyboards. Even if there's no corsair fans to use iCue, it wouldn't make sense to delete that software up like that.

It's still the same as it's always been just different pieces of software

9 hours ago, jameskong said:

Yup I bought one.

About the type-c port, yep it is only for usb data, no PD magic (you can only charge this laptop with the dc charge port).

That is a deal breaker for me unless I can figure out some way to adapt to USBC PD

On 1/8/2023 at 3:25 AM, jameskong said:

In case anyone need to reinstall windows and struggle with drivers, I have backup my dirvers here (use EITHER one, they are same):

 

 

Serial IO, I2C and I2S device is hard to install due to not really plug and play,  so windows would never able to automatically detect them, unless you provide a driver inf for them to notify windows about it.

I dont know If I would trust the links but do the seller or manufacturer make them available for download? As for windows not having them it really should if its just the default ones for that platform. I often see these getting updated through windows update or even the store now days for newer platforms.

Also do you actually have one of these systems? If so can you answer some questions? My biggest one is does it charge via USB-C or just the barrel jack?

On 1/7/2023 at 10:45 PM, Agentseed said:

It's down to $395 for the 1tb model

Do I get one? :P

2 hours ago, Rabolisk said:

A lot of people were worried about this laptop "phoning home". You can just install a fresh copy of Windows I guess.

thats what I'd do but you'll need a license.