Hi, I'm trying to help someone who just got a new graphics card for their computer but it's not being recognized by anything. He has an HP Pavilion p7-1414 desktop (link below) and he just got a PNY Geforce 210 at Best Buy (link below). The guy at Best Buy said the PSU was big enough and that it had the right PCI slot so it should work fine with the HP desktop. But when he put in the driver disk it said no compatible hardware found. Also in device manager only the integrated graphics would show. The card is seated correctly, the fan is spinning, and it doesn't need and external power cable, so I don't think the problem is with power. I had a feeling that in the bios the PCI lanes might not be set to auto detect, so I asked him to go look around in the bios for something to do with PCI. He couldn't find anything there so I thought he could reset the bios to default and he did that but it still wasn't being detected. He also tried to reset it with the jumper but still nothing. This probably means that the default isn't set to auto but besides that I have nothing else to try. The problem is still trying to get the card recognized. Any help will be appreciated.
A couple things that I missed, hes running Windows 8 64 bit, when he first got the card he tried to plug it into the monitor but it wouldn't work.
HP Pavilion p7-1414 desktop - http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5297006
PNY Geforce 210 (couldn't find the best buy link but this is the same one) - http://www.newegg.com/Product/Product.aspx?Item=N82E16814133425