Well, nearly of decade of shopping at newegg has now ended.
Their return policies are pointedly anti-consumer, and all seemingly in an attempt to remain competitive with Amazon. Many of the items on their site now offer no refunds of any kind, regardless if the package is still unopened in its retail packaging, and unopened inside the package it was shipped in. In the rare occurrence they make an exception however you can expect to have a 15% restocking fee deducted from your "full refund" which on orders like mine which were/are over $800 equates to a bit over $110 deducted just to put the items back on the shelf they came from.
These kinds of policies are backwards, dated, and an affront to the now widely practiced industry standard.
Instead of innovating or expanding, Newegg has decided to slowly over the years revert to an era of online retailing from the early 2000s. Obfuscating anti-consumer practices and policies by hiding definitions through contrived and poorly written support articles.
I highly recommend that anyone considering purchasing an item or items from them take into careful consideration their revised return policies on many items and weigh the risks of not being able to get a full refund should anything happen on the many, many expensive items that now are fully non-refundable.