Okay, so about 6 months? ago, I had my laptop cleaned and formatted by someone else. Back then I was running on a windows 8.1 64bit installed by me and it was working fine. However after I got it cleaned and formatted by this laptop cleaning service company, my laptop started to crash and freeze every time I try to run games. It's become more frequent over past 3 months and now I can't run any games accept some (such as DotA 2). At first I thought it was the problem with my RAM so I got it replaced with a brand new one from corsair and hoped it would fix my problem. However, it still didn't fix the problem and so I was thinking of formatting everything once again. Then that's when I discovered that my laptop was running on a pirated version of windows 8 pro 64bit. I have no idea where my original windows is gone and I can't even seem to start BIOS so I tried updating it today and then I got this error message "Current bios can not recognize the ROM type". IDK what's going on with my laptop and I need help guys. Because I'm running on a pirated windows 8 pro, I couldn't even update to 8.1... I want to know any fix for the frequent freezing and crash while running games and a method to updating my bios and windows.. (I can't even start bios for some reason even when I hit f1~12 on startup..)
I am very tired of force closing my laptop every time it crashes and freezes when I try to start games....