Hello i got my hyperx cloud 2 headset back in november and a low hiss and crakeling noise is always there wen i am gaming. I have tried using it on my on my phone playing the same audio and the sounds disaper i have also tried a ps4 while gaming and the sounds are there wen using the usb but not wen i connect to the controller whith the 3,5mm jack so i think its a problem whith the usb part of the headset i cant blug it into my pc directly because i want to use mic and stereo at the same time since i skype while playing with my friends and i am not in the same room as my pc so wil a external usb soundcard help and if so are there any good ones you can recommend? Thanks in advanced.