Yeah they won't know what they are doing and certainly wouldn't spend the amount of time on it to figure it out, there to make money not care in any capacity.
for future reference though I doubt you'll have to..the bios convertor is unnecessary its exactly the same as just renaming the file in windows explorer, properties etc
I am pretty much done with trying to get more technically support from ASUS; they'll all incompetent and didn't help. They kept suggesting to try this or try that to get into the BIOS when I clearly stated to them more than once that I cannot enter the BIOS, even after I sent the above attached video showing what the motherboard does once it is powered on; pressing DEL or F2 doesn't nothing.
Luckily for me I found a working used board for cheap that has the newest BIOS version installed; if I sent my motherboard to ASUS I highly doubt they would be able to fix it(I installed a replacement BIOS chip which didn't fix it so what else could they do to fix it?) and based on my previous experience when getting an out of warranty replacement part they would probably offer me a refurbished replacement motherboard(that is if they even have any) and charge me an arm and a leg for it because of corporate greed. It probably would have cost me close to $300 in total after everything is said and done. No thanks A$U$, I am not gonna pay that much for a motherboard that is over 10 years old.
Customer/Tech Support got a "very nice" I don't want your help anymore message from me.
Regardless, thank you for your help aledsav1, you helped more than A$U$ Customer/Tech Support did.
EDIT: Items will not be shipped until after September 1st or when all winners reply to Slick - whichever comes first!
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The contest closes June 30th and it's open to residents of the planet Earth.
TLDW:
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Subscribe to this thread so you'll see the updates!!
1 entry for posting in this thread
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werty316 got a reaction from aledsav1 in Motherboard Issue after updating the BIOS
