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Bugs and Issues


Important information about reporting issues

When reporting an issue, please try to include:

  • The error code, message and the time that you got it (as precisely as possible please), if the problem is about an error page that you have been getting.
  • The browser that you're using, and the operating system (especially if it's a mobile device), so that the error can be reproduced and fixed more efficiently. If you're not sure exactly what to put, go to http://www.whatsmybrowser.org/ and paste the information from there.
  • A screenshot of the issue, if it's an issue with the content that's displayed in any way (basically, anything other than error pages).
  • If it's a cloudflare issue, please include the ray ID from the bottom of the error page.

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