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About this blog

My life as a techie in a British school

Entries in this blog

 

#12 New job, new people

So, I have not been exactly the most active blog member. I've been going through a job change- from IT Technician to Network Manager at the biggest school in my town. So proud. Anyway, places change, jobs change but people... people never change. A girl came up today asking for a "Geiger counter". If I was a halfwit I'd have no idea what she was on about but I know a few things about science, 3 to be exact. I said I'm the Network manager but she said "my teacher told me to go to the technician". "Well, maybe your teacher had the science technician in mind"? Damn.   Over and out. I'll have probably less blog entries now since this sort of thing is rare unlike my previous job...

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#10 The infamous button

Teacher: Hey, can you tell me which button takes a screenshot of the screen?
Me: Yea, there is a button on your keyboard called "PrtScr/Print Screen". You have to click that once and then go to paint or word and paste it.
Teacher: Thanks!   Which button is the enter button? The one with Enter written on it... :|

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#9 PEEEEEEEEEE

I've got asked by one of the teachers to look at some CCTV. It revealed a student peeing in one of the corridors and then realizing there was a camera looking right at him- he began running to the nearest toilet, grabbing TP and cleaning the puddle he made. When he finished he walked away looking at the camera with the most shameful face I've ever seen.   Some people... xD

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#8 The thing that does wooosh!

AC, the acronym for Air Conditioning, also known as: The blowing thingy The woosher The air freshener (my favorite) The air blower The cold air blower The ceiling square thing
 
The AC has been around for ages now, I can't seem to fathom how people struggle to find the words for it... I understand that it "could" be mistaken for an air blower but the air freshener? The woosher?  

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#7 THAT BUTTON?

Today was a fun one. I can't seem to process how people can get lost operating a keyboard. I get a call regarding a "printing issue". I love printers.. I go down and one of the staff is trying to type her printing PIN. She is trying to do that on the number pad... that is turned off.. I turn it on and the "printing issue" is resolved.   PRINTING ISSUE?!   I go away without saying a word.   BTW I'm not rude when this happens, just stunned.

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#6 HACK3D

I can't believe that. Our website got hacked. Happened over the weekend. We don't host it so not our fault. People actually started thinking that if our website is down their online banking might be affected.. How do they manage to link such "facts"?

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#5 How about some virtualization?

Finally! After 2 months I have finally got it... THE virtualization server we always wanted. We got the cheapest price from a work college who does school IT kit now for next to nothing. A branded server- Fujitsu Primergy RX2540 M1.Specs are as following: 2x Intel Xeon E5-2620v3 (6c/12t) @2.4GHz
64GB DDR4 RAM @ 2133MHz in quad channel
3x 300GB SAS drives 15K in RAID 5
6x 3TB Hard Drives (WD Enterprise) in RAID 6
2x PRAID EP400i
4x additional SATA ports at the back- we might do SSD caching in the future
4x Emulex 10GBASE-T ports
2x Intel 10GB over fiber
2x 800W 80+ Platinum PSUs
5 years next day on site help :)
MMMM... give me 5 minutes alone :D 24 watt fans? YES PLS! This baby is already running 11 virtual machines, using on average 70% CPU all the time with 60GB RAM utilization.

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#4 Printers are stupid

Another day at the office.. This time- printers! Gotta love 'em. When they work, they sort of don't and if the don't they will not. To the point, I get a call today regarding a printer issue. Teacher: Hi, I can't get my printer to print an Excel spreadsheet. Me: Ok, any error coming up? Teacher: No, but it asks me to select a printer and when I do (surprisingly the correct one) it says "unable to communicate". Me: I'll be right down. I go down the the classroom and I find the printer turned off. I tell the teacher that's it turned off and they are very surprised- usually it glows in 3 different places and makes noises but they didn't seem to notice. I go about turning it on and pressing print... BOOM! MAGIC! It works! God damn it... Another 15 minutes wasted. I want to do VMs!!

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#3 Thank god for WDS

Windows Deployment Services a.k.a WDS in short allows to capture an image of a pre-configued laptop and deploy it to multiple ones at the same time. Imagine doing 30 laptops ONE. BYE ONE. Every program, every configuration, manually... No thanx k bye. Thank god for that Microsoft.. I salute (and every other IT sysadmin) you! I was only able to do 8 at a time but with a 10 gig switch and every laptop connected with cat 6 this would take 5 minutes... not a bloody hour. If you configure the unattended installation and OOBE the WDS lands you on the desktop- only thing left to do is join it to the Wi-Fi :) Puts quite a strain on my NIC...

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#2 I can't log on...

Another one for you all- this one is a daily encounter multiplied by 10. Pupil: I can't log on. Me: Okay, what message pops up when you type in your username and password? Pupil: I type my password and it doesn't log me in. Me: I know, what ERROR message pops up when you press ENTER? Pupil: "Your password is incorrect" Me: Thanks for narrowing it down! What is your username? (Our username scheme is last two digits of the year they enrolled + surname + first letter of their name. For example: 11smithj) Pupil: John Smith. Me: Not your name, your username- what do you type in when you log-in? What number is it? (I could just look for smithj but we have 7 OUs with different years and the search function crashed my AD xD) Pupil: The letter is S. Me: What year did you come to this school? Pupil: *Thinks for 10 seconds* 2011 Me: So your username is 11smithj? Pupil: Yes. I kid you not, that happens on a daily basis.

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#1 Is it Christmas yet?

Well, the first entry of many I hope. I'll be spilling out crap in this blog and whatever comes to mind regarding my fantastic job as a techie and the daily BS I have to (sometimes) face. The day hasn't even started and a pupil (student) comes in and the conversation goes as follows: Pupil: I have lost my work, can you find it for me? Me: Where did you save it? Pupil: Don’t know Me: What did you call it? Pupil: Don’t know Me: When did you last have it open? Pupil: Don’t know Some conversation are straight forward like this, and others are far more complicated but the result the same. They are quick to complain about the “The Computers have lost the work” or “The computers are rubbish”. I sometimes think of myself as a detective. Usually instead of doing corrective server maintenance, I'm stuck doing detective work for an hour.

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