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Deliverability issues for emails to Microsoft-hosted email addresses


A high proportion of emails to Microsoft domains (including outlook, hotmail, live and hosted office 365) are currently being detected as spam by Microsoft's automated system, and being moved to junk folders. There is also a risk that Microsoft will block us entirely. If you use a Microsoft email:

  • Check your junk folder, and mark any LTT emails there as not junk to retrain their spam filter
  • Switch to a different email, if you have one, to ensure long term deliverability of your LTT emails

Note that this issue affects password reset emails as well as everything else.

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