SSD doesn't work in desktop , but works in laptop

[arniks8]

Just few days ago I thought that my SSD had died ( BSOD when entering windows/installing windows ) ( Kingston V300 with Toshiba's nand ), but it turned out to work in my laptop.

Things that I've tried:

• swapped drive to another port;
• formatting drive;
• formatting drive with Asus's secure erase;

I have used different HDD ( with windows ) in my desktop to assure that my MB or CPU isn't at fault. I can still use my SSD as secondary drive, but I get BSOD if the drive has windows on it or if I try to install it ( desktop only ).

[c_marriott]

Have you tested the SATA cable?

[KemoKa]

SATA cable is the only thing I can think of.

[arniks8]

Have you tested the SATA cable?

 

 

SATA cable is the only thing I can think of.

Nope, tried that. Also if it was SATA cable, then I couldn't use the drive as secondary.

[KemoKa]

Nope, tried that. Also if it was SATA cable, then I couldn't use the drive as secondary.

Do you have the drive interface protocol set to AHCI, or IDE? IDE will only allow you to boot off of the primary drive.

[arniks8]

Do you have the drive interface protocol set to AHCI, or IDE? IDE will only allow you to boot off of the primary drive.

I had set it to AHCI ( I only put in another drive with windows to diagnose if MB or CPU is at fault ) and also tried with IDE.

[Rothfox]

you say it works on your laptop? as boot drive or secondary? if boot. try to roll it back to when it worked or delete newly added drivers/programs etc

[arniks8]

you say it works on your laptop? as boot drive or secondary? if boot. try to roll it back to when it worked or delete newly added drivers/programs etc

It works in laptop as boot drive. I even reinstalled windows while SSD was in laptop.

[Rothfox]

but it still whont work with the desktop?

[arniks8]

but it still whont work with the desktop?

Yes. I put the laptop's HDD ( has windows installed on it ) in desktop to confirm that my desktop isn't at fault.

[Captain_WD]

~snip~

 

Hey there arniks8,

 

Could you test the drive with the manufacturer's tool and see if the drive passes all tests? Also it would be really helpful if you get the raw values of the S.M.A.R.T. status. If the drive is starting to fail but isn't quite there yet, some systems might have better tolerance towards bad sectors/retired blocks than others. 

I'd also try another SSD on this system and see if it works. 

Testing the drive with other cables and on other SATA ports is one of the first things you should start the troubleshooting process.

Check if you have a newer BIOS version that you can flash on the motherboard. 

you can try other OSs on the SSD and see if they install and boot properly.

 

Post back with some test results.

 

Captain_WD.

[arniks8]

 

Hey there arniks8,

 

Could you test the drive with the manufacturer's tool and see if the drive passes all tests? Also it would be really helpful if you get the raw values of the S.M.A.R.T. status. If the drive is starting to fail but isn't quite there yet, some systems might have better tolerance towards bad sectors/retired blocks than others. 

I'd also try another SSD on this system and see if it works. 

Testing the drive with other cables and on other SATA ports is one of the first things you should start the troubleshooting process.

Check if you have a newer BIOS version that you can flash on the motherboard. 

you can try other OSs on the SSD and see if they install and boot properly.

 

Post back with some test results.

 

Captain_WD.

 

smart.txt

 

I tried using different SATA cables/ports, but no luck. Installing different OS was the same story.

I updated bios like a year ago, so that can't be it. I had this SSD in this build for 2 years and before that I had it in another build and it ran flawlessly.

[scottyseng]

Capture.PNGCapture1.PNG

smart.txt

 

I tried using different SATA cables/ports, but no luck. Installing different OS was the same story.

I updated bios like a year ago, so that can't be it. I had this SSD in this build for 2 years and before that I had it in another build and it ran flawlessly.

 

I find it kind of bizarre that for only 6,781 GB of writes and 4,638 GB of reads, that your SSD is reporting itself as 72% life remaining...It's dying rather quick.

 

Hmm, I'm honestly out of ideas as to why the system won't allow you to use it as a boot drive though since the SATA ports and cables aren't at fault / it works in your laptop. I wonder if something's wrong with the SSD's controller that dislikes your desktop chipset but not your laptop one? Quite the strange case here.

[arniks8]

I find it kind of bizarre that for only 6,781 GB of writes and 4,638 GB of reads, that your SSD is reporting itself as 72% life remaining...It's dying rather quick.

Hmm, I'm honestly out of ideas as to why the system won't allow you to use it as a boot drive though since the SATA ports and cables aren't at fault / it works in your laptop. I wonder if something's wrong with the SSD's controller that dislikes your desktop chipset but not your laptop one? Quite the strange case here.

Maybe remaining life is bound with hours of use?

[Captain_WD]

~snip~

 

I would contact the manufacturer and see if they have more info on this. It may be that the drive itself is failing for some reason and the hardware is rejecting it as it can be risky to use it. I don't think the drive reached its usage limit as SSDs tend to last much longer than this both in terms of amount of data written and hours used. 

 

Captain_WD.

[arniks8]

I would contact the manufacturer and see if they have more info on this. It may be that the drive itself is failing for some reason and the hardware is rejecting it as it can be risky to use it. I don't think the drive reached its usage limit as SSDs tend to last much longer than this both in terms of amount of data written and hours used.

Captain_WD.

I'll try contacting Kingston. BTW is there someone on LTT that works at Kingston?

[scottyseng]

Maybe remaining life is bound with hours of use?

 

As stated above, I really doubt it would die that fast. I mean a hard drive would outlive it at that rate. I think something is up with the controller.

 

I don't think anyone who works for Kingston is at LTT. Just try to bother their customer service.

[Curufinwe_wins]

Have you tried removing all other drives but the ssd on the desktop?

[arniks8]

Have you tried removing all other drives but the ssd on the desktop?

Yes, but the result was the same.

[arniks8]

As stated above, I really doubt it would die that fast. I mean a hard drive would outlive it at that rate. I think something is up with the controller.

I don't think anyone who works for Kingston is at LTT. Just try to bother their customer service.

I know the SSD shouldn't die that fast. At least HDD's give a clear sign of dying.

[Rothfox]

I know the SSD shouldn't die that fast. At least HDD's give a clear sign of dying.

Hey agen m8, are you sure your not just using the "wrong" sata ports? if you have one of the never boards the main sata ports normaly is a dubble white one like in this picture:https://www.google.no/search?q=motherboards&rlz=1C1ASUC_enNO649NO649&espv=2&biw=2752&bih=1052&source=lnms&tbm=isch&sa=X&ved=0ahUKEwj82bm49L3JAhUHwHIKHVb7DKgQ_AUIBigB#tbm=isch&q=sabertooth+x99&imgrc=E4PFtinsN6HJeM%3A

try to use one of thos, if your mobo has them. (port 1 and 2) 

regarding the remaining life of your ssd. one thing to check for (if u get it running) is if windows automaticly has sett a paging file on the ssd (writes cache to the ssd for file saftey when moving files and other actions) pritty much eats up the drive if it has set a big paging file and runs like that for daily usage. had two ssd's in raid 0 a cupple of years ago that died this way. 

as i had no idea about this back then. 

hope u got it all working by now tho

[arniks8]

Hey agen m8, are you sure your not just using the "wrong" sata ports? if you have one of the never boards the main sata ports normaly is a dubble white one like in this picture:https://www.google.no/search?q=motherboards&rlz=1C1ASUC_enNO649NO649&espv=2&biw=2752&bih=1052&source=lnms&tbm=isch&sa=X&ved=0ahUKEwj82bm49L3JAhUHwHIKHVb7DKgQ_AUIBigB#tbm=isch&q=sabertooth+x99&imgrc=E4PFtinsN6HJeM%3A

try to use one of thos, if your mobo has them. (port 1 and 2) 

regarding the remaining life of your ssd. one thing to check for (if u get it running) is if windows automaticly has sett a paging file on the ssd (writes cache to the ssd for file saftey when moving files and other actions) pritty much eats up the drive if it has set a big paging file and runs like that for daily usage. had two ssd's in raid 0 a cupple of years ago that died this way. 

as i had no idea about this back then. 

hope u got it all working by now tho

I am using intel's sata ports, theoretically 3^rd party sata ports wouldn't cause issues either, but those usually are just slower.

My SSD had paging file of ~10Gb when I used windows 7. I didn't change any of those settings with windows 10 ( dunno what it was set to ). I don't use my desktop that much that page file would cause it to burn out.

[scottyseng]

I am using intel's sata ports, theoretically 3^rd party sata ports wouldn't cause issues either, but those usually are just slower.

My SSD had paging file of ~10Gb when I used windows 7. I didn't change any of those settings with windows 10 ( dunno what it was set to ). I don't use my desktop that much that page file would cause it to burn out.

 

Is the drive still under warranty? I would consider RMAing it. There's something wrong with the controller (The SMART lifespan shouldn't be dropping that fast). I have a paging file as well, and they do not cause a drive to die that fast. Hmm, I also wonder if there's a driver mismatch that's making Windows on your desktop not like the drive (wouldn't make sense since the install is new though).

 

In comparison, my Sandisk SSD has 19,990 GB read, 14,430 GB writes, and has 8087 power on hours, still at 100% life.

[arniks8]

Is the drive still under warranty? I would consider RMAing it. There's something wrong with the controller (The SMART lifespan shouldn't be dropping that fast). I have a paging file as well, and they do not cause a drive to die that fast. Hmm, I also wonder if there's a driver mismatch that's making Windows on your desktop not like the drive (wouldn't make sense since the install is new though).

In comparison, my Sandisk SSD has 19,990 GB read, 14,430 GB writes, and has 8087 power on hours, still at 100% life.

Unfortunately warranty period is over. I would had RMA'd the drive the second it started this.

[scottyseng]

Unfortunately warranty period is over. I would had RMA'd the drive the second it started this.

 

That sucks. Have you tried looking for firmware updates for the SSD? Maybe that might help (unless you're already on the latest firmware already).