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Can't configure router

msvelev

Hi guys,

I have a pretty straight forward problem.

My ISP gave me a shitty tenda router when they set up my new connection and they did all configs on it.

However I have a better one and wanted to swap them out. I have a static IP, so I thought I'd do as always, just copy the configurations from the old router to the new one and it should work right?

However when I press save on the new router I get an error "Default gateway should be on the same network." ?!?

Any Ideas why would the old router work with this default gateway, but the new router doesn't?

If the old router works it most surely is on the same network right?

 

Thanks!

CPU: Ryzen 3 3600 | GPU: Gigabite GTX 1660 super | Motherboard: MSI Mortar MAX | RAM: G Skill Trident Z 3200 (2x8GB) | Case: Cooler Master Q300L | Storage: Samsung 970 EVO 250G + Samsung 860 Evo 1TB | PSU: Corsair RM650x | Displays: LG 27'' G-Sync compatible 144hz 1080p | Cooling: NH U12S black | Keyboard: Logitech G512 carbon | Mouse: Logitech g900 

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Could you tell us what information you are entering into the router?

Comb it with a brick

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Could you tell us what information you are entering into the router?

I don't want to post publicly all my info. In general it's the static ip, default gateway, primary and secondary DNS, network mask and I copy my mac address to the router.

If that's not enough, maybe I can send you a private message?

CPU: Ryzen 3 3600 | GPU: Gigabite GTX 1660 super | Motherboard: MSI Mortar MAX | RAM: G Skill Trident Z 3200 (2x8GB) | Case: Cooler Master Q300L | Storage: Samsung 970 EVO 250G + Samsung 860 Evo 1TB | PSU: Corsair RM650x | Displays: LG 27'' G-Sync compatible 144hz 1080p | Cooling: NH U12S black | Keyboard: Logitech G512 carbon | Mouse: Logitech g900 

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I don't want to post publicly all my info. In general it's the static ip, default gateway, primary and secondary DNS, network mask and I copy my mac address to the router.

If that's not enough, maybe I can send you a private message?

 

This information sounds like LAN settings, not WAN settings.

The static IP may be the external and so may be the MAC address.

But the Default gateway is a LAN thing, usually something like 192.168.x.1.

Primary and secondary DNS can be Google, 8.8.8.8, 8.8.4.4.

And yes if you send me a PM with a screenshot of the page where you enter the information, I can help you better.

Comb it with a brick

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This information sounds like LAN settings, not WAN settings.

The static IP may be the external and so may be the MAC address.

But the Default gateway is a LAN thing, usually something like 192.168.x.1.

Primary and secondary DNS can be Google, 8.8.8.8, 8.8.4.4.

And yes if you send me a PM with a screenshot of the page where you enter the information, I can help you better.

 

The default gateway isn't a LAN thing. The WAN is still made out of routers and you have to connect to one in order to connect to the network. I have CISCO certificates and stuff, but can't figure this thing..

I'll sent you a screenshot, when I get home from work.

Also the DNS servers are the ones belonging to the ISP, I can't put whatever I want there.

CPU: Ryzen 3 3600 | GPU: Gigabite GTX 1660 super | Motherboard: MSI Mortar MAX | RAM: G Skill Trident Z 3200 (2x8GB) | Case: Cooler Master Q300L | Storage: Samsung 970 EVO 250G + Samsung 860 Evo 1TB | PSU: Corsair RM650x | Displays: LG 27'' G-Sync compatible 144hz 1080p | Cooling: NH U12S black | Keyboard: Logitech G512 carbon | Mouse: Logitech g900 

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What type of Internet service do you have? Your router's settings will usually have nothing to do with your service, unless you live in a condo/apartment and your ISP provides you with an RJ45 plug for access.

If that's the case, I would try spoofing the MAC address on the WAN port and let the router try to obtain an address via DHCP. Even though you have a static IP, your ISP might be using DHCP to hand out those static IP addresses based on the MAC addresses.

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The default gateway isn't a LAN thing. The WAN is still made out of routers and you have to connect to one in order to connect to the network. I have CISCO certificates and stuff, but can't figure this thing..

I'll sent you a screenshot, when I get home from work.

Also the DNS servers are the ones belonging to the ISP, I can't put whatever I want there.

 

I have studied CCNA-CCNP too, and the data entry fields where you would apply DNS servers is usually in the config of DHCP. Usually not on the WAN side, though if you are sure it's the WAN config. Besides you do your ISP specify the MAC you must use? If so then their DHCP should send you the IP and default gateway itself.

Comb it with a brick

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The default gateway isn't a LAN thing. The WAN is still made out of routers and you have to connect to one in order to connect to the network. I have CISCO certificates and stuff, but can't figure this thing..

I'll sent you a screenshot, when I get home from work.

Also the DNS servers are the ones belonging to the ISP, I can't put whatever I want there.

Well it seems I found the right post. Can you give us any information on the settings you used and the make/model and OS version you are running on the device.

 

If you don't feel comfortable posting any IP information into a public forum either change the addresses to private ranges (keeping the subnet information) or send me a PM and I'll help you out.

 

I will say that it seems odd that a router would give the error "Default gateway should be on the same network" as a default gateway shouldn't really be used on a router, you should be using a default route. Default gateways are used by devices that don't know how to route between IP subnets so they can be directed to a device that can (router). This has peeked my interest and I definitely want to see what configurations are being put in place and what equipment is being used.

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Well it seems I found the right post. Can you give us any information on the settings you used and the make/model and OS version you are running on the device.

If you don't feel comfortable posting any IP information into a public forum either change the addresses to private ranges (keeping the subnet information) or send me a PM and I'll help you out.

I will say that it seems odd that a router would give the error "Default gateway should be on the same network" as a default gateway shouldn't really be used on a router, you should be using a default route. Default gateways are used by devices that don't know how to route between IP subnets so they can be directed to a device that can (router). This has peeked my interest and I definitely want to see what configurations are being put in place and what equipment is being used.

Yesterday I didn't sleep home and it's likely that I won't today either, but I'll get back to you Saturday for sure.

I have studied CCNA-CCNP too, and the data entry fields where you would apply DNS servers is usually in the config of DHCP. Usually not on the WAN side, though if you are sure it's the WAN config. Besides you do your ISP specify the MAC you must use? If so then their DHCP should send you the IP and default gateway itself.

I get where you're coming from, however for some strange strange reason, they do not have a DHCP server..

I'll also call again my ISP today for the config. It's pretty strange infrastructure that they have.. Certainly not something you find in the books.

Last time I called them so they can tell me the settings was in my old place and for MAC they told me to copy my PCs MAC address. We'll see if something changed since last time.

CPU: Ryzen 3 3600 | GPU: Gigabite GTX 1660 super | Motherboard: MSI Mortar MAX | RAM: G Skill Trident Z 3200 (2x8GB) | Case: Cooler Master Q300L | Storage: Samsung 970 EVO 250G + Samsung 860 Evo 1TB | PSU: Corsair RM650x | Displays: LG 27'' G-Sync compatible 144hz 1080p | Cooling: NH U12S black | Keyboard: Logitech G512 carbon | Mouse: Logitech g900 

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Hi @Wombo & @.:MARK:.

Here are the settings that I'm copying from my generic router to a D-Link DIR-816L.
http://s29.postimg.org/swbn2ykyv/Capture.png

 

Any Ideas?

 

Thanks!

 

P.S.

Here's how it looks like in the "target" router: http://s2.postimg.org/srv1hy9hl/image.png

CPU: Ryzen 3 3600 | GPU: Gigabite GTX 1660 super | Motherboard: MSI Mortar MAX | RAM: G Skill Trident Z 3200 (2x8GB) | Case: Cooler Master Q300L | Storage: Samsung 970 EVO 250G + Samsung 860 Evo 1TB | PSU: Corsair RM650x | Displays: LG 27'' G-Sync compatible 144hz 1080p | Cooling: NH U12S black | Keyboard: Logitech G512 carbon | Mouse: Logitech g900 

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The default gateway should be your router's IP, & DHCP should assign the other values?

Current PC build: [CPU: Intel i7 8700k] [GPU: GTX 1070 Asus ROG Strix] [Ram: Corsair LPX 32GB 3000MHz] [Mobo: Asus Prime Z370-A] [SSD: Samsung 970 EVO 500GB primary + Samsung 860 Evo 1TB secondary] [PSU: EVGA SuperNova G2 750w 80plus] [Monitors: Dual Dell Ultrasharp U2718Qs, 4k IPS] [Case: Fractal Design R5]

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Hi @Wombo & @.:MARK:.

Here are the settings that I'm copying from my generic router to a D-Link DIR-816L.

http://s29.postimg.org/swbn2ykyv/Capture.png

 

Any Ideas?

 

Thanks!

 

P.S.

Here's how it looks like in the "target" router: http://s2.postimg.org/srv1hy9hl/image.png

Can we get anymore information on the kind of internet connection you have? A lot of services require a login with PPPoE however if you have a modem provided by your ISP this may be doing the negation for PPP.

 

With the address information you have shown everything appears to be in order as far as I can tell. Perhaps verify the MAC address listed in the D-Link configuration matches the WAN interface of the replacement piece of equipment.

 

You may just want to call your ISP here and ask them about their particular setup and they should be able to walk you through the required steps. They might not be able to tell you every button to hit in the interface, but they can tell you the relevant information and configuration settings that need to be applied.

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