Jump to content

New HDD making crunching sort off noises?

matto97
By matto97
in Storage Devices
 Share
Posted

It works perfectly fine and is really fast but when its reading or righting data it makes a weird crunchy grinding sorta noise and was wondering if its normal or if i should take it back and get it replaced.

Its a WD Black drive btw

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

As someone with a WD Black Caviar, these noises seem to be normal. My HDD often sounds like a coffee grinder when I turn it on. They are very unsettling though.

QUOTE when replying to others / Quality over Quantity in your posts / Avoid ambiguous topic titles

Desktop: "Shockwave" Core i7-5820K / GTX 970 SSC / ASUS X99 Deluxe / 16GB DDR4 / 120GB Samsung 850 EVO / 2TB WD Black Caviar
Laptop:  "Archippos"  Dell XPS 15:  Core i7-7700HQ  /  GTX 1050  /  16GB DDR4  /  512GB NVMe PCI-E SSD

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

The arm can tick, or sound mechanical, but if its clearly audible and you hear grinding like sand in a bearing then your drive might be starting to fail.

 

Blacks are pretty renown for being louder and hotter though, just something to keep in mind.

Updated 2021 Desktop || 3700x || Asus x570 Tuf Gaming || 32gb Predator 3200mhz || 2080s XC Ultra || MSI 1440p144hz || DT990 + HD660 || GoXLR + ifi Zen Can || Avermedia Livestreamer 513 ||

New Home Dedicated Game Server || Xeon E5 2630Lv3 || 16gb 2333mhz ddr4 ECC || 2tb Sata SSD || 8tb Nas HDD || Radeon 6450 1g display adapter ||

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

use CrystalDiskInfo to get the SMART status of the drive

 

 

it sounds the read write head is scratching the platter

 

 

is the drive mounted securely?

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Yeah it has a 1 year warranty and i bought it last week so if it fails i will take it back i guess.

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

use CrystalDiskInfo to get the SMART status of the drive

 

 

it sounds the read write head is scratching the platter

 

 

is the drive mounted securely?

Yeah tight with rubber cage sliding things, Silent Base 800 mounting stuff xD

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

your platter is warped... oh wait that's for brake disks on a car. :P
 

 

it's probably fine for a WD black, if you are unsure make your room quiet and record a bit for us to hear.

"If a Lobster is a fish because it moves by jumping, then a kangaroo is a bird" - Admiral Paulo de Castro Moreira da Silva

"There is nothing more difficult than fixing something that isn't all the way broken yet." - Author Unknown

Spoiler

Intel Core i7-3960X @ 4.6 GHz - Asus P9X79WS/IPMI - 12GB DDR3-1600 quad-channel - EVGA GTX 1080ti SC - Fractal Design Define R5 - 500GB Crucial MX200 - NH-D15 - Logitech G710+ - Mionix Naos 7000 - Sennheiser PC350 w/Topping VX-1

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

your platter is warped... oh wait that's for brake disks on a car. :P

 

 

it's probably fine for a WD black, if you are unsure make your room quiet and record a bit for us to hear.

Sure xD

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

How do i send you guys a sound file though?

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

My WD Black was loud at first, but now it seems to not make much noise anymore unless I install a huge program like GTAV. 

Lord of Helium.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

How do i send you guys a sound file though?

youtube, soundcloud, or this? https://clyp.it/ (I just found this, didnt know it existed)

"If a Lobster is a fish because it moves by jumping, then a kangaroo is a bird" - Admiral Paulo de Castro Moreira da Silva

"There is nothing more difficult than fixing something that isn't all the way broken yet." - Author Unknown

Spoiler

Intel Core i7-3960X @ 4.6 GHz - Asus P9X79WS/IPMI - 12GB DDR3-1600 quad-channel - EVGA GTX 1080ti SC - Fractal Design Define R5 - 500GB Crucial MX200 - NH-D15 - Logitech G710+ - Mionix Naos 7000 - Sennheiser PC350 w/Topping VX-1

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Ok so this is it, you can hear me moving my headset a bit but the hard drive is clear. https://clyp.it/gbyhfbxy

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Ok so this is it, you can hear me moving my headset a bit but the hard drive is clear. https://clyp.it/gbyhfbxy

I'm pretty sure that is normal. but wait other opinions too :)

 

Trying to remember what my friend's WD black sounded like... I think that was it. I do remember it being normal scratching noises that all HDD's have, just amplified lol (he's had his for 3 years now)

"If a Lobster is a fish because it moves by jumping, then a kangaroo is a bird" - Admiral Paulo de Castro Moreira da Silva

"There is nothing more difficult than fixing something that isn't all the way broken yet." - Author Unknown

Spoiler

Intel Core i7-3960X @ 4.6 GHz - Asus P9X79WS/IPMI - 12GB DDR3-1600 quad-channel - EVGA GTX 1080ti SC - Fractal Design Define R5 - 500GB Crucial MX200 - NH-D15 - Logitech G710+ - Mionix Naos 7000 - Sennheiser PC350 w/Topping VX-1

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Ok so this is it, you can hear me moving my headset a bit but the hard drive is clear. https://clyp.it/gbyhfbxy

 

That sounds normal to me, is just like the WD disc my laptop had.

Mystery is the source of all true science.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Ok cool, thanks guys

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Those sounds are pretty normal, but if what you hear are some consistent clicks, then be careful.

 

use CrystalDiskInfo to get the SMART status of the drive

 

 

it sounds the read write head is scratching the platter

 

 

is the drive mounted securely?

It's impossible for the heads to be scratching the platter, the heads normally float above the platters and never touch them under normal working conditions.

OP says the drive is working fine, if the heads were indeed scratching the platters, his drive would have died long ago.

The stars died for you to be here today.

A locked bathroom in the right place can make all the difference in the world.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

It works perfectly fine and is really fast but when its reading or righting data it makes a weird crunchy grinding sorta noise and was wondering if its normal or if i should take it back and get it replaced.

Its a WD Black drive btw

 

Hey there matto97,
 
I'm sorry for the weird noises from the drive. The drive should work relatively quiet but the general rule of thumb is that the more performance-oriented the drive, the more noise, vibrations and heat it will produce. 
I would run WD Data Lifeguard Diagnostic to check the drive's health. See if the drive passes both the quick and the extended tests. Here's a link: http://products.wdc.com/support/kb.ashx?id=H9Ai68
You can also get the drive's S.M.A.R.T. status with the raw values and post them here so we can give you further info about drive's condition.
 To reduce the noise you can try moving the drive around the case (if it's a desktop) and consider getting some rubber mounting kits that would reduce the vibrations. Do make sure all screws and cables are properly plugged and placed firmly all the way.
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

 

Hey there matto97,
 
I'm sorry for the weird noises from the drive. The drive should work relatively quiet but the general rule of thumb is that the more performance-oriented the drive, the more noise, vibrations and heat it will produce. 
I would run WD Data Lifeguard Diagnostic to check the drive's health. See if the drive passes both the quick and the extended tests. Here's a link: http://products.wdc.com/support/kb.ashx?id=H9Ai68
You can also get the drive's S.M.A.R.T. status with the raw values and post them here so we can give you further info about drive's condition.
 To reduce the noise you can try moving the drive around the case (if it's a desktop) and consider getting some rubber mounting kits that would reduce the vibrations. Do make sure all screws and cables are properly plugged and placed firmly all the way.
 
Captain_WD.

 

Hey sorry for the long reply delay, was at work.

The SMART thingy and the quick test have all ticks

And the hard drive is in the hard drive cage using rubber rail things, going to bed now so will do the longer test in the morning if you still want me to.

 

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Back it up to be safe.

*mildly autistic*

CPU: Intel Core i7-5820K @ 4.2 GHz | Motherboard: x99 Rampage | RAM: 16GB DDR4 | GPU: Nvidia 980 Ti | SSD: Looking for one |

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

~snip~

 

Do run the longer test as it would check the drive for bad sectors and post the results here. If possible, also post the S.M.A.R.T. status of the drive. Also try moving the drive around a bit and see if that changes the noise levels (maybe it's resonating with the case or something else).
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

These are the S.M.A.R.T. results

http://puu.sh/kDMUB/01b21feaf8.png

http://puu.sh/kDMVG/f3c71fe996.png

And i will do the test over night i think as the eta was over 5 hours

Desktop: CPU: I7-5820K GPU: 980Ti, 750Ti PhysX Mobo: MSI X99A SLI PLUS RAM: 4x4 Kingston DDR4 2400MHz OS: Win10
Storage: 250GB Samsung Evo, 3TB WD Black and Green FIRESTRIKE, Reason for dedicated PhysX Card.
Peripherals: Screen: 3x BenQ VZ2350 Mouse: Razer Naga Keyboard: Some Dell Thing Sound: Razer Tiamat, 5.1 Logitech Surround Speakers

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

~snip~

 

According to the S.M.A.R.T. your drive should be healthy. Do make the extended test. It does take quite a while (the larger the capacity the longer it'll take) and post the results. :)
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Storage Devices

×