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Constant packet loss

Hower
By Hower
in Networking
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Hello everyone.

 

As the title says i am having constant packet loss.... i recently moved to a new house and i was having no problems the first few days. Afterwards though... packet loss all the damn time. I have tried installing and reinstalling my wles drivers but to no avail. I am running an msi gt70 2pc with win 8.1 pro.  I have also run the windows troubleshooter but... nothing.

 

The suggestion i've been given is to buy a usb adapter of some sort. Is that a good idea or is there an easy solution to this problem?

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Stick with the onboard ethernet. What type of internet do you have?(Coax, DSL, Fiber)

My native language is C++

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Hello everyone.
 
As the title says i am having constant packet loss.... i recently moved to a new house and i was having no problems the first few days. Afterwards though... packet loss all the damn time. I have tried installing and reinstalling my wles drivers but to no avail. I am running an msi gt70 2pc with win 8.1 pro.  I have also run the windows troubleshooter but... nothing.
 
The suggestion i've been given is to buy a usb adapter of some sort. Is that a good idea or is there an easy solution to this problem?

 

change to using powerline adapters

or wire the house for ethernet

thats your best option

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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Stick with the onboard ethernet. What type of internet do you have?(Coax, DSL, Fiber)

i wouldnt know what any of those mean...

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change to using powerline adapters

or wire the house for ethernet

thats your best option

what are powerline adapters? also we can't wire it for ethernet for reasons

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Hello everyone.
 
As the title says i am having constant packet loss.... i recently moved to a new house and i was having no problems the first few days. Afterwards though... packet loss all the damn time. I have tried installing and reinstalling my wles drivers but to no avail. I am running an msi gt70 2pc with win 8.1 pro.  I have also run the windows troubleshooter but... nothing.
 
The suggestion i've been given is to buy a usb adapter of some sort. Is that a good idea or is there an easy solution to this problem?

 

Can we get some traceroutes please? Or even a longer statistic such as what can be provided with WinMTR.

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Can we get some traceroutes please? Or even a longer statistic such as what can be provided with WinMTR.

what do you mean by traceroutes

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what do you mean by traceroutes

Well you said you had packet loss, so I assumed you had some proof here.

 

Open a command promt and type tracert 8.8.8.8, upload the results here.

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Well you said you had packet loss, so I assumed you had some proof here.

 

Open a command promt and type tracert 8.8.8.8, upload the results here.

http://imgur.com/HWIIOAY

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That is not packetloss - that is only the router that is not answering to ICMP echo requests 

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That is not packetloss - that is only the router that is not answering to ICMP echo requests 

well is there a fix to it or?

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yes :) but nothing you can or need to do anything about :) 

 

It should not affect you at all that some border or ISP router does not reply to ICMP echo requests, if it still routes packages as it is supposed to :)

 

What would be interesting is:

Do you loose packets internally on your LAN or does it only happen on WAN?

 

Try downloading pinginfoview and ping your router and 8.8.8.8 with about 10.000 packets and see how your packetloss looks both on LAN and WAN and compare :)

 

If you loose as many packets on LAN as on WAN, your problem most likely lies within your LAN and you have to fix it yourself

If you loose more packets on WAN than on LAN, you are actually loosing packets on the internet and you should call your ISP.

 

Remember to save the logs and send them to your ISP for proof, if they want it :)

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yes :) but nothing you can or need to do anything about :)

 

It should not affect you at all that some border or ISP router does not reply to ICMP echo requests, if it still routes packages as it is supposed to :)

 

What would be interesting is:

Do you loose packets internally on your LAN or does it only happen on WAN?

 

Try downloading pinginfoview and ping your router and 8.8.8.8 with about 10.000 packets and see how your packetloss looks both on LAN and WAN and compare :)

 

If you loose as many packets on LAN as on WAN, your problem most likely lies within your LAN and you have to fix it yourself

If you loose more packets on WAN than on LAN, you are actually loosing packets on the internet and you should call your ISP.

 

Remember to save the logs and send them to your ISP for proof, if they want it :)

well it shouldn't affect me but apprently it does...

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well it shouldn't affect me but apprently it does...

ping logs on that?

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ping logs on that?

there is a screen shot above

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The giant ping-spike on hop 6 might be of concern, but we can't tell for sure with just a basic trace. We need information gathered from a longer period of time to determine if there is an issue. I suggest using WinMTR and tracing a regularly available public address such as the google free DNS at 8.8.8.8. Let that run for at least 5 minutes and post the results.

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The giant ping-spike on hop 6 might be of concern, but we can't tell for sure with just a basic trace. We need information gathered from a longer period of time to determine if there is an issue. I suggest using WinMTR and tracing a regularly available public address such as the google free DNS at 8.8.8.8. Let that run for at least 5 minutes and post the results.

i'll give it a shot and let you guys know

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I give up on this :) Cant help without a usable data set for analysis.

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I give up on this :) Cant help without a usable data set for analysis.

there is data above and i am currently running more tests...

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there is data above and i am currently running more tests...

And as previously stated, that information is useless as it does not tell anything about your packet loss - only that the router does not reply to echo requests.

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The giant ping-spike on hop 6 might be of concern, but we can't tell for sure with just a basic trace. We need information gathered from a longer period of time to determine if there is an issue. I suggest using WinMTR and tracing a regularly available public address such as the google free DNS at 8.8.8.8. Let that run for at least 5 minutes and post the results.

http://i.imgur.com/8tPPgjO.png this is data gathered over about 20 minutes 

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And as previously stated, that information is useless as it does not tell anything about your packet loss - only that the router does not reply to echo requests.

i just uploaded another screen shot. I don't know what any of this means that's why i am posting here. If anyone can tell me and maybe how to fix it, that's what i am looking for.

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i just uploaded another screen shot. I don't know what any of this means that's why i am posting here. If anyone can tell me and maybe how to fix it, that's what i am looking for.

Who is your ISP, i'm very familiar with dealing with these types of issues since i'm a technician for Bell Canada.

 

All i need to know is who your isp is and i can start finding the problem for you.

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http://i.imgur.com/8tPPgjO.png this is data gathered over about 20 minutes 

A small amount of packet loss and very sporadic ping responses can be seen on the first device in your network. It looks to me like you are having an issue your computer's connection to your gateway. How are you connecting this computer to your gateway? If you are on WiFi, start by getting off of it or changing the channel to 1, 6 or 11, whichever happens to be the best for your area. A direct wired connection with a cat5e ethernet cable will be the best solution.

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Who is your ISP, i'm very familiar with dealing with these types of issues since i'm a technician for Bell Canada.

 

All i need to know is who your isp is and i can start finding the problem for you.

If you are a technician can't you already tell? He is most likely with Virgin. Also before going that route we need to fix the LAN issues we can see.

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