help zotac 980 ti amp high idle tempatures

[threedfxman]

i just installed a zotac 980 ti in a phanteks ethoo pro. i have dual 140mm fans pulling in from the front and dual 120mm fans attached to the hard drive bays blowing on the card. my card is 60 c at idle and i have no idea why the led lights arent working . i have 2 cards  that i plan on running in sli as soon as my new power supply shows up i tried both and there both around the same tempature zotac website is absloutly no help

[don_svetlio]

If it's fine under load I wouldn't worry about it. Try GPU-Z

[threedfxman]

its not under load

[threedfxman]

both cards i have idle at 60c and my case has very good cooling and a fan controller if i max the fans it drops maybe 4 degrees

[ALwin]

Any background processes utilizing the GPU?

 

What's your complete fan setup, where and how many exhaust fans?  Those Corsair fans on the top, are they pulling air into the case or pushing out?  And the fans connected to your HDD bay, are there any HDDs in the bays that may be providing warm air to the fans?

[soaringchicken]

I think the fans that are blowing on it are working against the airflow, I'd be having them exhaust instead of blowing against the card.

[threedfxman]

nope its a complety clean install of windows

[threedfxman]

2 140mm intake fans in the front 2 120mm fans blowing on the cards mounted to the hard drive bays

[ALwin]

2 140mm intake fans in the front 2 120mm fans blowing on the cards mounted to the hard drive bays

 

What's your complete fan setup, where and how many exhaust fans?  Those Corsair fans on the top attached to the CPU cooler's radiator, are they pulling air into the case or pushing out?  And the fans connected to your HDD bay, are there any HDDs in the bays that may be providing warm air to the fans?

 

I want to know how you have set up all your fans.

 

I'm running 2x Titan X with EVGA ACX 2.0 coolers and their idle temps are 29-33C each.  So your 980ti with those triple cooling fans shouldn't be giving you 60C.

 

 

Also check that all the cooling fans on the GPU are working.

[threedfxman]

top 120 corsair are exhausting air rear 140 mm is exhaust the 2  front 140mm are intake and the 2 120mm fans mounted to the hard drive cages are technially intake no hard drives in the bays

[threedfxman]

What's your complete fan setup, where and how many exhaust fans?  Those Corsair fans on the top attached to the CPU cooler's radiator, are they pulling air into the case or pushing out?  And the fans connected to your HDD bay, are there any HDDs in the bays that may be providing warm air to the fans?

 

I want to know how you have set up all your fans.

 

I'm running 2x Titan X with EVGA ACX 2.0 coolers and their idle temps are 29-33C each.  So your 980ti with those triple cooling fans shouldn't be giving you 60C.

 

 

Also check that all the cooling fans on the GPU are working.

the gpu fans are working because if i turn them up manualy my tempatures drop to around 45c but thats at 80% fan speed

[ALwin]

top 120 corsair are exhausting air rear 140 mm is exhaust the 2  front 140mm are intake and the 2 120mm fans mounted to the hard drive cages are technially intake no hard drives in the bays

 

Ok do the following:

1. Check to make sure all the fans on the GPU are working (also make sure you have removed all plastic protective film and stickers)

2. Disconnect the 2 HDD bay fans and check the temperature

3. Check to make sure there isn't any process utilizing the GPU.

 

And importantly, use GPU-Z to check the temperature.  And also check the GPU fan speed percentage.

 

And what's that red circuit board connected above the GPU?

[threedfxman]

ok thanks ill try that now

[ALwin]

ok thanks ill try that now

 

Oh and also check what GPU-Z is saying about the GPU load.

 

Oh and both my Titan X's are from Zotac, I simply ordered the ACX 2.0 coolers from EVGA and changed the stock cooler out myself.  Just letting you know in case you received faulty hardware from Zotac, and as you seem to have 2 GPUs already chances are very low that both would be defective.

[threedfxman]

disconnected those fans o% load on the gpu using g puz and process explorer still running at 61c

[threedfxman]

disconnected those fans o% load on the gpu using g puz and process explorer still running at 61c

the odds of getting two bad cards are astronomical

[Darkman]

How many monitors are you running?

[threedfxman]

1 asus 4k

[ALwin]

It could be that Zotac used low quality thermal paste on their custom coolers.

[threedfxman]

i have absloutly no ideas ive  built a lot of computers never had anything like this happen. all my computers have been workstations with quadro cards but still same idea

[threedfxman]

and the led lights on the card arent coming on no idea about that either

[ALwin]

and the led lights on the card arent coming on no idea about that either

 

For the LED lights, check the settings nVidia GeForce Experience > My Rig > LED visualizer.

 

By the way, you visually checked to make sure all 3 GPU fans were running while the computer was turned on, right?

[ALwin]

i have absloutly no ideas ive  built a lot of computers never had anything like this happen. all my computers have been workstations with quadro cards but still same idea

 

What I would do if I were you, and mind you I have experience working with complex circuit boards, is take the GPU's backplate and cooler off.  Clean the GPU processor and memory chips with some rubbing alcohol, apply a new layer of thermal compound (a much better quality one) and put it all back together.  When you replace the thermal compound for the GPU, also wipe off the old thermal compound on both the GPU chip and the cooler's surface.

 

And make sure that all the right thermal pads are where they are supposed to be, else you will need to buy some good thermal pads and place them yourself.

 

I couldn't find on Zotac's website instructions for installing/removing the AMP edition's coolers for the GPUs.

 

However this is a link to EVGA's ACX 2.0 installation instructions: http://www.evga.com/products/pdf/100-FS-2990-B9.pdf

You could perhaps use it as a guide.

 

I also checked online to make sure that the AMP edition of the 980ti wasn't meant to run idle at higher temp, and it doesn't seem to be the case.

http://hexus.net/tech/reviews/graphics/84005-zotac-geforce-gtx-980-ti-amp/?page=12

[threedfxman]

yah i went into the led visualizer says card not found

[threedfxman]

i dont know how comfortable i am removing the cooler