Anyone on Virgin Media facing this issue?

[Sir Asvald]

I'm really angry at the moment! Paying £45 for this junk of ISP. 

 

I've called them. They just wait it out. "it'll come back to the normal speeds". Well This has been going on for past month and a half! <-- I told them that, "you need to wait"

 

 

 This should be at least  50mb/s download and 5mb/s upload

 

 

Is there any ISP that provide Gigabit connection? UK Based. 

[simtransporter]

I'm with VM and I've noticed a decrease too recently/.

[Tim Drake]

Threaten to leave them. They generally perk up and offer better deals if you do that.

 

Make sure you know what better offers there are to threaten them.

 

"I can get this for this much and look at what you guys are doing"

[cox1000]

My speed have been going down and ping going up recently also. But, they are improving their infrastructure to my knowledge, and I really hope they will also implement IPv6 at some point also.

[Sir Asvald]

Threaten to leave them. They generally perk up and offer better deals if you do that.

 

Make sure you know what better offers there are to threaten them.

 

"I can get this for this much and look at what you guys are doing"

We have! trust me. We haven't yet found an ISP that provides Gigabit. 

[Tim Drake]

We have! trust me. We haven't yet found an ISP that provides Gigabit. 

Then you're fucked.

 

If they don't do anything after threatening then they don't care soz. 

[o0Martin]

Wow you're paying £45 for those speeds, and it has been like this for over a month with no fix? 

 

If you're looking to switch ISP then I would advice not just looking for the ones with the best quoted speed, but ask the people in your local area what they are on, and what kind of speeds they are getting on certain ISPs, because it really does just depend on the area you're in. 

 

Like BT for me at home are great, I get amazing speeds, but if I were to go with BT at uni for the same contract deal and everything it would be a shit show and I'd be getting way less than 50% the speeds I get at home. 

 

I'm surprised Virgin Media are the ones giving you a bad deal though, I normally hear great things from everyone on their new fibre lines

[Sir Asvald]

Then you're fucked.

 

If they don't do anything after threatening then they don't care soz. 

Found this:

 

https://hyperoptic.com/

 

Seems to be good. 

[Tim Drake]

Found this:

 

https://hyperoptic.com/

 

Seems to be good. 

Never heard of them.

[Sir Asvald]

Wow you're paying £45 for those speeds, and it has been like this for over a month with no fix? 

 

If you're looking to switch ISP then I would advice not just looking for the ones with the best quoted speed, but ask the people in your local area what they are on, and what kind of speeds they are getting on certain ISPs, because it really does just depend on the area you're in. 

 

Like BT for me at home are great, I get amazing speeds, but if I were to go with BT at uni for the same contract deal and everything it would be a shit show and I'd be getting way less than 50% the speeds I get at home. 

 

I'm surprised Virgin Media are the ones giving you a bad deal though, I normally hear great things from everyone on their new fibre lines

I know. Most of the people in our streets use Virgin Media as well. They have the same issue as me. Really low speeds.

[cragger89]

That is dreadful.

 

My parents are with VM and I have to say, I have always noticed since moving to Lincolnshire to an ADSL only area, the service is shit.

 

We have BT Infinity now and it is actually sometimes a better experience to use HSDPA for Teamviewer to my home PC. Shocking, really.

[Sir Asvald]

That is dreadful.

 

My parents are with VM and I have to say, I have always noticed since moving to Lincolnshire to an ADSL only area, the service is shit.

 

We have BT Infinity now and it is actually sometimes a better experience to use HSDPA for Teamviewer to my home PC. Shocking, really.

Oh, by the way. We're using "Fibre"

[FaZe Booce]

Then you're fucked.

 

If they don't do anything after threatening then they don't care soz. 

He can't be if he is on Virgin Media. HUEHUEHUE SO FUNNY NSFW JOKES

 

no but seriously, get a new ISP. This one seems to be ripping people off

[Sir Asvald]

He can't be if he is on Virgin Media. HUEHUEHUE SO FUNNY NSFW JOKES

 

no but seriously, get a new ISP. This one seems to be ripping people off

https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=virgin%20slow%20internet%20speeds%20at%20night

[cragger89]

Oh, by the way. We're using "Fibre"

 

Yes, I know. I was trying to make the comparison between my parents fibre and my ADSL connection when I first moved being shit.

 

Tired so I'm terrible at telling stories/facts/etc.

 

TLDR: My BT connection even when it was standard ADSL has always been better than VM fibre. My BT fibre connection totally monsters the VM one.

[burnttoastnice]

There's a BT FTTC unit a 2 minute walk from my house - definitely don't think of getting Gigabit around here though, everyone is on BT. The upload speeds and download speeds are OK most of the time - but I think the fluctuation is actually down to the cluttered WiFi around here.

The ping is consistently 7ms (trust me, that's more important than the speed if you're not into downloading alot) which makes even 20ms seem like a long time when I'm on others' internet. I've used other ISPs while at other friends' and relatives houses, namely Sky and EE Bright Box, they are absolutely horrible. Avoid them like a disease - unless 100KB/s up & down with dreadful 25-30ms ping satisfies you.

 

[Sir Asvald]

 

What speed do you usually get? or those your normal speeds?

[burnttoastnice]

What speed do you usually get? or those your normal speeds?

 

Usually get around 20Mb/s+ down, and the upload speed never changes, usually always around 9/10Mb/s.

 

[sof006]

Sky and TalkTalk are joining forces to make this

 

https://www.ultrafibreoptic.co.uk/

 

I've signed up to register my interest with it.

[Guest]

Virgin Media will throttle you the second they see you're downloading large amounts of data, that's just how it is. 

 

EDIT: Whenever they do it, call them up and tell them you're not happy (make it known), and ask them to lift the cap there and then. And yes, i've had nothing but trouble with Virgin, broadband was down last night too. 

[o0Martin]

Usually get around 20Mb/s+ down, and the upload speed never changes, usually always around 9/10Mb/s.

 

 

This is what I just got with my connection at home with BT

It's pretty average, normally stays around that point, pretty nice, espc since it's over wifi and not ethernet

 

But no where near as nice as my uni wifi 

I miss those speeds  :unsure:

 

I wish all these gigabit companies would hurry up and provide availability in places I actually live <_<  

[Sir Asvald]

Virgin Media will throttle you the second they see you're downloading large amounts of data, that's just how it is. 

 

EDIT: Whenever they do it, call them up and tell them you're not happy (make it known), and ask them to lift the cap there and then. And yes, i've had nothing but trouble with Virgin, broadband was down last night too. 

Mostly like because 3 of us downloaded Windows 10.. 5.5gb each. So about 16.5gb altogether. 

[Guest]

Mostly like because 3 of us downloaded Windows 10.. 5.5gb each. So about 16.5gb altogether. 

 

Yeah, it will usually go back to normal in a few hours. They usually cap my downstream to like 20Mb when i download a lot. 

 

The alternative would be to go to someone like BT who don't throttle your speeds.

[neebuilda]

http://www.alphr.com/news/broadband/381160/virgin-media-introduces-baffling-new-traffic-management-policy

Sounds like virgin just making things overly complocated. We pay for 100mb/s and get about 65-75 which isn't too far below the advertised Max. The problem is the extreme throttling at peak times and sudden spikes in ping.I've gone from happily playing bf4 at 22 ping, then suddenly bam, 999 ping. We have complained, a lot. Think that's why we have 100mb/s cos we complained and they gave it to us for the price of the 50mb/s we used to have.

[Nelson115]

I have Virgin media

It's terrible. I can't access the Internet but yet I still have access to Ethernet.

They're breaching their contract and not providing us the correct service we pay for.

And tech support is terrible, not attempting to be racist or offensive.

But I can't understand them through their strong Indian accents.