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USB Crash on Windows 10

Go to solution Solved by Edgar R. Zakarian,

I've contacted ASUS; who said that they couldn't do anything about it basically.

 

Newest windows updates make it work on USB2.0 but not USB 3.0

It's okay since it's a USB 2.0 flash stick anyway.

 

Hurray for windows updates

I guys,

 

I'm using Windows 10 Pro 64-Bit

 

Whenever i insert my USB drive Transcend 64GB into ANY of the USB slots, it crashes, and restarts.

Any idea why?

It's listed as compatible on the microsoft site.

I've tried formatting it on another windows 10 PC, didn't work. - Yes it works on other windows 10 PC's, and it's worked on this pc running W7 Ultimate previously.

 

My hardware hasn't changed.

 

Heeeelp??

 

Also, can't seem to find a driver for my Logitech G15 Keyboard? 64-bit.

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Also, can't seem to find a driver for my Logitech G15 Keyboard? 64-bit.

 

Here is a site where it lists W10 for the logitech gaming software what includes the drivers: http://support.logitech.com/en_at/product/g15-keyboard

Spoiler

CPU: i7-5820k @ 4.4GHz Motherboard: Asus X99 Strix  Graphics Card: Gigabyte 980Ti G1 Gaming Memory: Kingston HyperX Fury 24GB (3x 8GB) Hard Drive: 1TB WD Green SSD: Samsung 950 Pro 250GB CPU Cooling: Corsair H100i Power Supply: EVGA G2 850W Case: Corsair 400c Mouse: Logitech G502 Keyboard: Asus Strix (mx reds)  Monitor: BenQ XL2730Z 1440p@144hz OS: Windows 10 Professional 64-Bit Laptops: Lenovo Y50-70: i7-4720HQ - 16GB RAM - 256GB SSD - GTX 960m 4GB - MacBook Pro (Early 2016) 2,0GHz i5 - 8GB Ram - 256GB SSD Phone: iPhone 7+

 

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It could also be PSU related that psu cannot handle that many usb devices, unplug all the usb devices and only plug in the usb key that causes the issue, yes even the keyboard and mouse just to be sure.

 

the psu you have is on Johnny's lucky psu lemon list i think

 

http://www.johnnylucky.org/power-supplies/psu-lemon-list.html

 

If its indeed psu its likely it won't do it again if you unplug all other usb devices.

Other+Multiple USB's work just fine.

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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http://www.logitech.com/pub/techsupport/gaming/LGS_8.70.315_x64_Logitech.exe

 

http://support.logitech.com/nl_nl/downloads

If you have random screen blinking and beeping read here looks g510 related only but it may as well effect all logitech keyboards.

https://www.reddit.com/r/techsupport/comments/3f4wcx/windows_10_screen_flickers_loud_beeps_when/ discusion.

 

Also about the usb key crashing take a note of the time and then check event viewer go down around the time it happend last time, it may give some more info.

 

I asume it did't do this under windows 7 or 8 when plugged in usb.

Thank you, the driver worked!

Where's the event viewer even? haha :D It just straight up crashes. Dumps the file I think, and just restarts. Same story any usb port, and any time. Just that usb.

- as mentioned, it works on other pc's.

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Did you unplug all usb devices yet only pluging in the usb key with everything else removed ?

Would least confirm that its not psu, although i be woried anyway about psu even if its not causing issues.

It's not the PSU, it worked on Windows 7, and any other USB sticks work. A USB stick can't pull more than 0.5A 5V ~2.5W, so no way the PSU is fucking that up.

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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If you have dmp file thats great.

Press windows+x key there should be event viewer down there in the list right below power options could be called event log to depends on language you installed.

 

http://www.resplendence.com/whocrashed you can analyze the dmp file to if have one.

 

 
 

 

Your probably right but can never be to sure, i assume you already tested it though since it does't hurt to test out anyway.

where do i find the dump file ?

 

Memory.dmp is 600 mb :o

 

can't find anything on event viewer. Don't think I really know how .

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Anyone, please???

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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whocrashed should find it automaticly.

I can't really download it on the link you gave me ?

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Hi, yes it says something interesting now!!!

 

The crash was probably cause by the following module: usbfilter.sys 0xFFFFF8004671498E

 

Which makes sense, because it crashes as soon as I insert this USB.

But why, and now what do I do? Delete the file?

 

Here's the conclusion posted:::::

 

 

4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Trying to update the chipset drivers.

 

Okay there is no chipset driver, but there is a BIOS update. Will try that.

 

Description SABERTOOTH 990FX BIOS 1604
1.Improve system stability.
2.Support new CPUs. Please refer to our website at: http://support.asus.com/cpusupport/cpusupport.aspx?SLanguage=en-us
File Size 2.29 MBytesupdate 2012/10/24 Download from Global

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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After BIOS update, it crashed again....

 

 

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sun 02-08-2015 12:46:39 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFF8007974498E)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8007974498E)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Sat 01-08-2015 19:49:14 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\080115-27406-01.dmp
This was probably caused by the following module: usbfilter.sys (0xFFFFF8004671498E)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8004671498E)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\usbfilter.sys
product: AMD USB Filter Driver
company: Advanced Micro Devices
description: AMD USB Filter Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices DRIVER_IRQL_NOT_LESS_OR_EQUAL

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Trying the chipset driver bundle from AMD here:
http://support.amd.com/en-us/download/chipset?os=Windows+10+-+64

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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After Chipset driver update

 

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sun 02-08-2015 13:01:57 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\080215-28484-01.dmp
This was probably caused by the following module: usbfilter.sys (0xFFFFF80026CA498E)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80026CA498E)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\usbfilter.sys
product: AMD USB Filter Driver
company: Advanced Micro Devices
description: AMD USB Filter Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices DRIVER_IRQL_NOT_LESS_OR_EQUAL

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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Bump??? ANYONE?? Please help! Still crashes when I insert the USB, after the CHIPSET & BIOS updates. No clue wtf is wrong with that USB.

 

It Works on everything else.

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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  • 4 weeks later...

I've contacted ASUS; who said that they couldn't do anything about it basically.

 

Newest windows updates make it work on USB2.0 but not USB 3.0

It's okay since it's a USB 2.0 flash stick anyway.

 

Hurray for windows updates

AMD Ryzen R9 5900X  | Arctic Liquid Freezer II 360  |  GIGABYTE X570S AERO G  |  2x32GB G'skill TridentZ 4000MHz  | MSI RX 6900 XT Gaming Z Trio 16GB Dark Base Pro 900 (Orange)  | TOSHIBA 4TB 3.5" Drive - Game Drive | Crucial MX200 250GB 2.5" SSD - Boot Drive | Cooler Master V750 PSU |

 

Living Room PC: AMD Ryzen 2400G | MSI RX VEGA 56 8GB AERO | 2x8 GB Crucial Ballistix 2400MHz | Intenso 250GB SSD | Seagate 500 GB HDD | Node 202 + 850W PSU |

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