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No signal from computer. Don't know whats broken

I recently got a new case for my computer and moved everything to the new case. I was very careful not to damage anything in the process. When I turned my computer on after I finished installing everything started working. The fans were spinning in the case and on the graphics card, the lights on the motherboard were on and the cpu water cooler was working. But when I connected my monitor it switched off of sleeping mode but then immediately said no signal and went straight back to standby mode.

Before I turn the entire computer over to a guy that could fix it for money, I was wondering if any of you guys know if it's just one part that isn't working

Thanks

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Take the GPU out and unplug everything from it and put it back in and re-plug everything.

Should this fail, unplug every connecter you can fine and check that they are going to the right places before plugging everything back in.

Already did this, I've also connected the gpu to a different PCI-E slot incase the other got damaged during the move and reconnected every cable.
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take a look at how you plugged the monitor in and the cable, chek the cable with another pc if you can and make sure it is properly conected in both ends, this may seem stupid but it has hapaned to me so i wouldent ignore it

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---86'd---

 

But when I connected my monitor it switched ---86'd---

 

This implies that you connected the monitor to the GPU after it was turned on.....you don't do that unless you are Linus or have the equivalent or greater spare components at hand.

 

If my view is correct then you should shut down clear the CMOS and then make sure the GPU is connected to the monitor via the DVI or HDMI connector and see how it goes.

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This implies that you connected the monitor to the GPU after it was turned on.....you don't do that unless you are Linus or have the equivalent or greater spare components at hand.

If my view is correct then you should shut down clear the CMOS and then make sure the GPU is connected to the monitor via the DVI or HDMI connector and see how it goes.

I remember the first time turning it on I already had the cable plugged in, but then I tried plugging it in after it was already on to see if the gpu was giving out any signal at al. But I cleared CMOS anyway and reconnected everything again but still nothing. Also tried 3 different cables with 2 different monitors. Is it diffenitly the gpu that is not working here?
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I remember the first time turning it on I already had the cable plugged in, but then I tried plugging it in after it was already on to see if the gpu was giving out any signal at al. But I cleared CMOS anyway and reconnected everything again but still nothing. Also tried 3 different cables with 2 different monitors. Is it diffenitly the gpu that is not working here?

Sounds like it. In the future make sure when you connect and disconnect any components besides on USB to shut down the PC before doing so. I am not say you did anything but you can short components that way.

 

Do you have another GPU you can try or probably try using your integrated graphics?

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Sounds like it. In the future make sure when you connect and disconnect any components besides on USB to shut down the PC before doing so. I am not say you did anything but you can short components that way.

Do you have another GPU you can try or probably try using your integrated graphics?

I don't think I have integrated graphics but I can borrow a graphics card from a friend.
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I don't think I have integrated graphics but I can borrow a graphics card from a friend.

Then get it and make sure it is just the GPU and not something else.

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Then get it and make sure it is just the GPU and not something else.

Alright status update, just got my friends gpu and plugged it into my computer but it still didn't work. Then I plugged my gpu into his computer and it did work there. I also took one stick of his ram and put it in my computer and it also didn't work. So I think we've just narrowed it down to the cpu or the motherboard that is causing the problem.

How can I check which one is faulty

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Alright status update, just got my friends gpu and plugged it into my computer but it still didn't work. Then I plugged my gpu into his computer and it did work there. I also took one stick of his ram and put it in my computer and it also didn't work. So I think we've just narrowed it down to the cpu or the motherboard that is causing the problem.

How can I check which one is faulty

You will need to let us know what is your system specifications in order for more accurate help.

 

You are sure that the PCIe slot is selected as the main GPU output right? If not there may not then you will need to enable the PCIe as main for your GPU to get data from the slot. You change this in the UEFI/BIOS.

 

Glad to know the GPU is working though.

 

To check the MOBO, you will need to use a known working CPU in it and you can put the CPU in a known working MOBO. I doubt however it is the CPU as all the fans were working. The MOBO on the other hand is sketchy.

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You will need to let us know what is your system specifications in order for more accurate help.

You are sure that the PCIe slot is selected as the main GPU output right? If not there may not then you will need to enable the PCIe as main for your GPU to get data from the slot. You change this in the UEFI/BIOS.

Glad to know the GPU is working though.

To check the MOBO, you will need to use a known working CPU in it and you can put the CPU in a known working MOBO. I doubt however it is the CPU as all the fans were working. The MOBO on the other hand is sketchy.

I have a MSI 970 gaming motherboard with a MSI r9 285 gpu. My cpu is a amd fx 6350. I don't know if the PCIe slot selected is the correct one but I can't get into the BIOS because there still isn't a signal coming from my computer so I can't change it.
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I have a MSI 970 gaming motherboard with a MSI r9 285 gpu. My cpu is a amd fx 6350. I don't know if the PCIe slot selected is the correct one but I can't get into the BIOS because there still isn't a signal coming from my computer so I can't change it.

Now you see how powerful information could be. if i knew this was a r9 285 GPU i would first tell you to update your UEFI to the latest for better compatibility.

 

I believe the problem is most likely be the UEFI/BIOS is out of date for the r9 285's graphic output protocol, i could be wrong but try the UEFI update. Is your friends GPU anything other than a 7950 or 7970? < would indicate it is just the UEFI needing an update. now if you do update the UEFI and you get the same problem then it could be the MOBO.

 

http://www.msi.com/support/mb/970-GAMING.html#support_download

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Now you see how powerful information could be. if i knew this was a r9 285 GPU i would first tell you to update your UEFI to the latest for better compatibility.

I believe the problem is most likely be the UEFI/BIOS is out of date for the r9 285's graphic output protocol, i could be wrong but try the UEFI update. Is your friends GPU anything other than a 7950 or 7970? < would indicate it is just the UEFI needing an update. now if you do update the UEFI and you get the same problem then it could be the MOBO.

http://www.msi.com/support/mb/970-GAMING.html#support_download

Great! I believe my friend has a r9 280x, does that mean it's just a UEFI update? And how can I update my UEFI if I can't get a signal to my screen? Thanks a lot for your help btw.
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Great! I believe my friend has a r9 280x, does that mean it's just a UEFI update? And how can I update my UEFI if I can't get a signal to my screen? Thanks a lot for your help btw.

It would depend on the UEFI version to know if the problem would relate to the r9 280x or not. 

 

Now this is the tricky part, i don't think the MOBO supports UEFI flashing without being powered on so you are really fucked unless you can find someone with a 7950 or any GPU that would work with the MOBO as is and then flash it that way but to me this is time consuming but faster than a RMA.

 

I think, if you can't get a GPU to send a signal to a monitor then you should send it back. The GPU can be a Nvidia GPU too and not only an AMD. 

 

I really suspect the MOBO is good as your fans were spinning which meant you got POST.  

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It would depend on the UEFI version to know if the problem would relate to the r9 280x or not.

Now this is the tricky part, i don't think the MOBO supports UEFI flashing without being powered on so you are really fucked unless you can find someone with a 7950 or any GPU that would work with the MOBO as is and then flash it that way but to me this is time consuming but faster than a RMA.

I think, if you can't get a GPU to send a signal to a monitor then you should send it back. The GPU can be a Nvidia GPU too and not only an AMD.

I really suspect the MOBO is good as your fans were spinning which meant you got POST.

Alright I will try to find someone with a different gpu and try to update the UEFI. But is it just a coincidence that my computer stopped working right after I put it back together in a new case? Because the same day it was working perfectly.
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Alright I will try to find someone with a different gpu and try to update the UEFI. But is it just a coincidence that my computer stopped working right after I put it back together in a new case? Because the same day it was working perfectly.

Btw my friend has a r9 290x. Not sure if that makes a difference.
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Btw my friend has a r9 290x. Not sure if that makes a difference.

Yes it does. The 285, 290, 290x and the 295x2 all need the latest UEFI for compatibility reasons. 

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If the system was working before the change of the case and now all of a sudden it wont work then it obviously has nothing to do with the UEFI and the need for an update. If you are certain that ALL of the cables are plugged in to their respective locations (re-check this) and you are attempting to boot it with no hard drives or anything else attached to the system but a mouse and keyboard, it should boot unless something got damaged on the motherboard (graphics card tested fine) or the power supply got damaged or there is a shorted out wire. Static electricity can also toast any electronic component quickly, however I doubt that this is the cause.

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But is it just a coincidence that my computer stopped working right after I put it back together in a new case? Because the same day it was working perfectly.

Then this is what you should do, shut down and take out the parts then hook everything up on your MOBO box and if everything works then it is probably some stand off or something creating a ground, so check the standoffs and make sure they are all installed properly. Now if you take out everything and it then connect everything on the MOBO box and you have the same issue as you are experiencing in the new case, i would think you shorted something, what i can't say for sure.

 

Have you tried your monitor by your friend? If not try it but make sure you shut down the PC before connecting. Another thing, as simple as it may be, are you sure the MOBO's supplemental( this is the power connector in between the MOBO's heatsink and the i/o connectors) is properly connected? 

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Then this is what you should do, shut down and take out the parts then hook everything up on your MOBO box and if everything works then it is probably some stand off or something creating a ground, so check the standoffs and make sure they are all installed properly. Now if you take out everything and it then connect everything on the MOBO box and you have the same issue as you are experiencing in the new case, i would think you shorted something, what i can't say for sure.

Have you tried your monitor by your friend? If not try it but make sure you shut down the PC before connecting. Another thing, as simple as it may be, are you sure the MOBO's supplemental( this is the power connector in between the MOBO's heatsink and the i/o connectors) is properly connected?

I don't believe the monitor is the problem because I've used 2 different monitors with 3 different cables. And the 8 pin connector behind the i/o is connected properly but I did have some difficulty with disconnecting it in my old case, so it could be damaged. But if the motherboard doesn't have full power would it still turn on. Also one thing that did kinda break during the assembly were the pins of the USB 3.0 connector because when I pulled out the USB 3 cable for the front i/o the plastic cap came off of the pins on the motherboard. With some trouble I put it back on but I'm not sure if that will effect the motherboard in any way. And tomorrow I will put everything on a makeshift testbench.
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I don't believe the monitor is the problem because I've used 2 different monitors with 3 different cables. And the 8 pin connector behind the i/o is connected properly but I did have some difficulty with disconnecting it in my old case, so it could be damaged. But if the motherboard doesn't have full power would it still turn on. Also one thing that did kinda break during the assembly were the pins of the USB 3.0 connector because when I pulled out the USB 3 cable for the front i/o the plastic cap came off of the pins on the motherboard. With some trouble I put it back on but I'm not sure if that will effect the motherboard in any way. And tomorrow I will put everything on a makeshift testbench.

Mister, i am starting to watch you with a considerable amount of apprehension. If you know you did some damage why didn't you say so in the beginning? I can't see what the USB 3 can cause if damaged other than the USB3 not working but It is possible you could have damaged some traces on the MOBO. The supplemental power connector on the other hand, in most cases, needs to be connected. On most MOBO you need the 24 power and the supplemental for the motherboard to run fully. My Z77 -V PRO will go into a sort of boot loop if i don't connect the supplemental and this is even with no overclock.

 

I think you should look into an RMA or have the guy who says he can fix it, fix it, this is above your pay grade :P

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Mister, i am starting to watch you with a considerable amount of apprehension. If you know you did some damage why didn't you say so in the beginning? I can't see what the USB 3 can cause if damaged other than the USB3 not working but It is possible you could have damaged some traces on the MOBO. The supplemental power connector on the other hand, in most cases, needs to be connected. On most MOBO you need the 24 power and the supplemental for the motherboard to run fully. My Z77 -V PRO will go into a sort of boot loop if i don't connect the supplemental and this is even with no overclock.

I think you should look into an RMA or have the guy who says he can fix it, fix it, this is above your pay grade [emoji14]

I didn't mention the USB 3.0 because I thought it would only effect the USB 3.0 but seen as though you know more about then I do I thought I'd just mention it in case. I will also definitely bring to a rma but I need to know what's broken. I'm not trying to fix it but rma will charge me for every part I bring in that's not broken in any way. So before I hand in the entire computer with 10 parts I need to know what's broken.

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I didn't mention the USB 3.0 because I thought it would only effect the USB 3.0 but seen as though you know more about then I do I thought I'd just mention it in case. I will also definitely bring to a rma but I need to know what's broken. I'm not trying to fix it but rma will charge me for every part I bring in that's not broken in any way. So before I hand in the entire computer with 10 parts I need to know what's broken.

Wait...what RMA is going to charge you for every part? Where did you buy this from some back alley? I take it you didn't buy the components nor build this system yourself. If i were you i would register the MOBO on MSI's site then contact MSI's support about the issue for an RMA.

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Wait...what RMA is going to charge you for every part? Where did you buy this from some back alley? I take it you didn't buy the components nor build this system yourself. If i were you i would register the MOBO on MSI's site then contact MSI's support about the issue for an RMA.

Well youre wrong Sir. I did buy separate parts from one website and built it myself. It's a good website but that's why they charge me for every separate part.
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