I hate EK right now...
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Solved by EK Luc,
Sorry to arrive late in the discussion Reece Leu
For hard tubing, the things is that Primochill uses is own true 3/8" x 1/2" which is only compatible with their Hard Tube Fittings.
EK and Bitspower uses the metric system so it's 10mm x 12mm and they are compatible at least with EK, Bitspower and E22 acrylic tubing.
I'm very sorry for the wrong info you did get.
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