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trouble with linux mint

Go to solution Solved by Albatross,

Sounds like it was your USB stick, not the ISO or the BIOS. I would advise using LinuxLiveUSB creator, it is simple the best. :)

 

As for your keyboard and mouse (I am going to assume they are USB), that could be a BIOS issue. What motherboard do you have and what options do you have in it? Could you go through it and see if you have something like "Legacy USB/Keyboard&Mouse" or something like "IOMMU Controller"? If you have it and it is disabled, try turning it on, reboot and test if they work within Linux.

 

(if this doesn't work would you mind sharing what your mouse, keyboard and motherboard is?)

I'm having some trouble trying to install Linux Mint. I've the original 64-bit image burned directly onto my 8GB USB flash drive. The boot priority is set to the flash drive being the first. I've put the flash drive inside one of the USB 2.0 ports at the front of the case. After few seconds of waiting this error comes up.

post-183806-0-54146400-1432246381.jpg

and it doesn't seem like I'm getting past it. If anyone of you guys ahve any idea what this is all about I'm all ears. I've tried some solutions I could find around internet but none seems to work. Thank you!

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i'm pretty sure that means you did a wrong while making the USB.

(i personally had good luck with lili usb creator, it might be a really noobish program, but it works, and thats all i care about)

http://www.linuxliveusb.com/

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I've tried this with both Rufus and Universal USB installer and both give the same result. I'm pretty sure it's something in the bios. Oh yes and I'm trying to get Mint running ALONG WINDOWS, windows is already up and running and it boots in legacy.

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Yeah you also might have a bad ISO...

 

Did you verify the md5?

--Neil Hanlon

Operations Engineer

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Yeah you also might have a bad ISO...

 

Did you verify the md5?

I have downloaded the .iso from the original site. I seriously doubt that's the problem, since I tried to install Ubuntu a few hours ago aswell and got exactly the same problem (image was also from the original site). So....

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I would try a dvd iso if you have a dvd around.

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I don't believe this should work. I will try it though.

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Could also try putting your flash drive in a USB 2.0 directly on the back IO, not the case IO.

--Neil Hanlon

Operations Engineer

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I would try a dvd iso if you have a dvd around.

Got to the mint desktop now, with the DVD. Surprised it worked tbh, but I can't use either my mouse OR keyboard.

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I mean, mint isn't yet installed, but I did manage to get to the point where I run the installer. Can't do it without my mouse or keyboard at least though.

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I have noticed over the years that some USB sticks tend to be impossible to boot from. My Emtec sticks in particular stand out, as they have the nasty habit of locking up the entire PC as soon as you try to boot from USB or even enter the boot menu while a stick is inserted. PNY, TDK, Verbatim or Sandisk sticks always work like a charm though.

What mouse and keyboard are you using? There shouldn't be an issue, I've used wired, wireless and even Bluetooth on a live stick without a problem, often even simultaneously.

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I've tried this with both Rufus and Universal USB installer and both give the same result. I'm pretty sure it's something in the bios. Oh yes and I'm trying to get Mint running ALONG WINDOWS, windows is already up and running and it boots in legacy.

Try using linux live usb creator, it only fails when the iso is corrupted.

http://www.linuxliveusb.com/

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Sounds like it was your USB stick, not the ISO or the BIOS. I would advise using LinuxLiveUSB creator, it is simple the best. :)

 

As for your keyboard and mouse (I am going to assume they are USB), that could be a BIOS issue. What motherboard do you have and what options do you have in it? Could you go through it and see if you have something like "Legacy USB/Keyboard&Mouse" or something like "IOMMU Controller"? If you have it and it is disabled, try turning it on, reboot and test if they work within Linux.

 

(if this doesn't work would you mind sharing what your mouse, keyboard and motherboard is?)

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.”Tupac Shakur  | "Half of writing history is hiding the truth"Captain Malcolm Reynolds | "Museums are racist."Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back."MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another"Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it."Jefferson Davis |

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Surprised me too, it was just a hunch :) Heck I drive a truck for a livin! Glad it worked:)

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if your using a wireless keyboard and mouse try a wired one, Also do the mouse and keyboard work in the bios setup screen?

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Sounds like it was your USB stick, not the ISO or the BIOS. I would advise using LinuxLiveUSB creator, it is simple the best. :)

 

As for your keyboard and mouse (I am going to assume they are USB), that could be a BIOS issue. What motherboard do you have and what options do you have in it? Could you go through it and see if you have something like "Legacy USB/Keyboard&Mouse" or something like "IOMMU Controller"? If you have it and it is disabled, try turning it on, reboot and test if they work within Linux.

 

(if this doesn't work would you mind sharing what your mouse, keyboard and motherboard is?)

Sorry for the extremely late reply, enabling IOMMU controller actually worked, though now I'm having trouble booting into linux. No GRUB menu will appear, I'll boot directly into windows no matter what =(.

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Sorry for the extremely late reply, enabling IOMMU controller actually worked, though now I'm having trouble booting into linux. No GRUB menu will appear, I'll boot directly into windows no matter what =(.

 

Okay, here's what you have to do:

 

Pop in the installation disc for Linux and open up "boot-repair" application and run the default given fixes/repairs. If you don't have boot-repair installed via the LiveCD just use the terminal to install it.

 

This is what boot-repair looks like:

 

1394444873_capture.jpg

 

This should bring you a selection screen on reboot. If you are given any errors please write them down and if you can please write down the pastebin url it outputs afterward. Here's hoping this works! :D

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.”Tupac Shakur  | "Half of writing history is hiding the truth"Captain Malcolm Reynolds | "Museums are racist."Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back."MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another"Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it."Jefferson Davis |

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Okay, here's what you have to do:

 

Pop in the installation disc for Linux and open up "boot-repair" application and run the default given fixes/repairs. If you don't have boot-repair installed via the LiveCD just use the terminal to install it.

 

This is what boot-repair looks like:

 

1394444873_capture.jpg

 

This should bring you a selection screen on reboot. If you are given any errors please write them down and if you can please write down the pastebin url it outputs afterward. Here's hoping this works! :D

 

Thank you so much man. Unfortunately I won't have the access to my main computer for a while, but I'll try this as soon as I get home. Right now I'm stuck with my laptop with no linux.

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Thank you so much man. Unfortunately I won't have the access to my main computer for a while, but I'll try this as soon as I get home. Right now I'm stuck with my laptop with no linux.

 

Okay, just be sure to quote me or mention me whenever you have access to the computer / try the methods. :)

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.”Tupac Shakur  | "Half of writing history is hiding the truth"Captain Malcolm Reynolds | "Museums are racist."Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back."MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another"Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it."Jefferson Davis |

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Okay, just be sure to quote me or mention me whenever you have access to the computer / try the methods. :)

So after a long night with terminal I somehow managed to install boot-repair. Note that I was still running Mint off the original CD. So I ran the recommended repair and waited for it to finish the work for me. First few steps worked just fine, but one of them took an hour I just went to sleep. The next day (this morning) I, as soon as I woke up checked for the progress but the same step was still running (after approx. 7 hours).

post-183806-0-87629900-1432917297_thumb.

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Okay, just be sure to quote me or mention me whenever you have access to the computer / try the methods. :)

Also made some pics of the Boot repair advanced options. Maybe we can just turn something on/off and make it work? I am in kind of a hurry so I just took them with my phone, sorry about that.

 

post-183806-0-31191200-1432917513_thumb.

post-183806-0-65348600-1432917515_thumb.

post-183806-0-22089400-1432917520_thumb.

post-183806-0-97427900-1432917521_thumb.

post-183806-0-64162900-1432917524_thumb.

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Hmm, that doesn't sound good at all. Hours and hours? Yikes. At what point did it ever finish? Did it give errors and the pastebin URL? Or did you cancel it? Also, the way you said it makes it sound like you had problems installing boot-repair. Is that accurate to say?

 

I think the problem is where it is installing grub, or where grub was installed during your installation (it can't find it so it boots you into Windows). Can you re-open Boot-Repair and create a summary? It might indicate something we can use to pinpoint the problem. After you do that and paste the URL here, try to run to run Boot-Repair one more time with the recommended settings button (also get me a boot script info output from here if possible, could really help). If the recommended boot-repair option doesn't work within forty minutes cancel it (though it could just take a while I would personally leave it as long as you can).

 

We can try to reinstall grub after that point if all else fails. Try the manual method provided at this URL (the post with 143 likes):

 

http://askubuntu.com/questions/88384/how-can-i-repair-grub-how-to-get-ubuntu-back-after-installing-windows

 

If you aren't comfortable with that (manual is usually the best method) we can use the advanced options in Boot-Repair. Replicate the images @ the above URL (the post with 7 likes) and then attempt to use Boot-Repair.

 

Please report exact errors, URL outputs and the like. :)

 

 

There is also one more thing you might want to try before you do any of the above that has been known to work. Go into your BIOS and check what is set as first in Boot Device Priority. If it says Windows / Windows drive is set as first boot change it to the Ubuntu drive, save and reboot. If it boots straight into Ubuntu now without the grub change the BIOS back and do the above steps. :)

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.”Tupac Shakur  | "Half of writing history is hiding the truth"Captain Malcolm Reynolds | "Museums are racist."Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back."MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another"Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it."Jefferson Davis |

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Hmm, that doesn't sound good at all. Hours and hours? Yikes. At what point did it ever finish? Did it give errors and the pastebin URL? Or did you cancel it? Also, the way you said it makes it sound like you had problems installing boot-repair. Is that accurate to say?

 

I think the problem is where it is installing grub, or where grub was installed during your installation (it can't find it so it boots you into Windows). Can you re-open Boot-Repair and create a summary? It might indicate something we can use to pinpoint the problem. After you do that and paste the URL here, try to run to run Boot-Repair one more time with the recommended settings button (also get me a boot script info output from here if possible, could really help). If the recommended boot-repair option doesn't work within forty minutes cancel it (though it could just take a while I would personally leave it as long as you can).

 

We can try to reinstall grub after that point if all else fails. Try the manual method provided at this URL (the post with 143 likes):

 

http://askubuntu.com/questions/88384/how-can-i-repair-grub-how-to-get-ubuntu-back-after-installing-windows

 

If you aren't comfortable with that (manual is usually the best method) we can use the advanced options in Boot-Repair. Replicate the images @ the above URL (the post with 7 likes) and then attempt to use Boot-Repair.

 

Please report exact errors, URL outputs and the like. :)

 

 

There is also one more thing you might want to try before you do any of the above that has been known to work. Go into your BIOS and check what is set as first in Boot Device Priority. If it says Windows / Windows drive is set as first boot change it to the Ubuntu drive, save and reboot. If it boots straight into Ubuntu now without the grub change the BIOS back and do the above steps. :)

Yeah it was like 7 hours and the boot repair was still running the same step. 

First I'd like to say that I installed the boot-repair with the terminal and following commands:

sudo add-apt-repository ppa:yannubuntu/boot-repair

sudo apt-get update

sudo apt-get install boot-repair

When running the second command, the following error will come up.

"Some index files failed to download. They have been ignored, or old  ones used instead."

I choose to ignore it at first since the aplication itself appeared to work. Not sure wether this could be the problem.

Now for the serious stuff. I re-ran the boot-repair and choose to create a summary. The following URL came up:

http://paste2.org/Oks8aE9x

At the moment I'm runnin another recommended repair and acquiring boot script info. I'll leave another quote here in a matter of minutes.

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Hmm, that doesn't sound good at all. Hours and hours? Yikes. At what point did it ever finish? Did it give errors and the pastebin URL? Or did you cancel it? Also, the way you said it makes it sound like you had problems installing boot-repair. Is that accurate to say?

 

I think the problem is where it is installing grub, or where grub was installed during your installation (it can't find it so it boots you into Windows). Can you re-open Boot-Repair and create a summary? It might indicate something we can use to pinpoint the problem. After you do that and paste the URL here, try to run to run Boot-Repair one more time with the recommended settings button (also get me a boot script info output from here if possible, could really help). If the recommended boot-repair option doesn't work within forty minutes cancel it (though it could just take a while I would personally leave it as long as you can).

 

We can try to reinstall grub after that point if all else fails. Try the manual method provided at this URL (the post with 143 likes):

 

http://askubuntu.com/questions/88384/how-can-i-repair-grub-how-to-get-ubuntu-back-after-installing-windows

 

If you aren't comfortable with that (manual is usually the best method) we can use the advanced options in Boot-Repair. Replicate the images @ the above URL (the post with 7 likes) and then attempt to use Boot-Repair.

 

Please report exact errors, URL outputs and the like. :)

 

 

There is also one more thing you might want to try before you do any of the above that has been known to work. Go into your BIOS and check what is set as first in Boot Device Priority. If it says Windows / Windows drive is set as first boot change it to the Ubuntu drive, save and reboot. If it boots straight into Ubuntu now without the grub change the BIOS back and do the above steps. :)

So, the additional recommended repair ended just as I expected. On the second step it was making no progress at all after 40 minutes. I managed to run the bootscripinfo, the results are in the .txt file I'm uploading. I will try to manually install grub after lunch.

RESULTS.txt

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So, the additional recommended repair ended just as I expected. On the second step it was making no progress at all after 40 minutes. I managed to run the bootscripinfo, the results are in the .txt file I'm uploading. I will try to manually install grub after lunch.

 

Hmm, the bootscriptinfo is not as detailed as the summary from boot-repair but it does indicate some of the same stuff. Okay, here's my previous post concerning your last post:

 

It most certainly isn't a good thing you couldn't run the update via the command. And judging by what I can see in your pastebin, the os-prober is having difficulties.

Try this in Ubuntu if the rest fails:

 

sudo update-grubsudo grub-install /dev/sda

If that doesn't work, can you open the terminal and tell me what the output of this is:

 

sudo os-prober

Also run gparted and check which, if at all, have boot flags.

And please tell me what you have your BIOS boot mode set to? Also, do you have any Fast Boot options, Win8 options enabled? All of these have been known to mess with Boot-repair's attempts to fix the grub menus/grub. Also, it has been known that switching these options allowed people access to the grub menu.

 

edit

 

Hopefully this fixes it or leads us to a solution. If not I can ask some more knowledgeable people concerning the issue. Generally when boot-repair fails so hard and any attempts at fixing it fails just as hard there is an underline issue.

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.”Tupac Shakur  | "Half of writing history is hiding the truth"Captain Malcolm Reynolds | "Museums are racist."Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back."MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another"Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it."Jefferson Davis |

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