Jump to content

BSOD to do with ntoskrnl.exe

Nxl8
By Nxl8
in Troubleshooting
 Share
Go to solution Solved by ionbasa,

Something else I have noticed today is that certain programmes crash and can't be forced shut down using taskmanger 'end process'. The only two programmes that have done this are Raidcall and Chrome. To get these programmes to close I must restart my computer. Not sure what is causing this.

Well, after some digging into the last dump file you posted, there was a stack overflow in the kernel which caused the CPU to double fault.

 

This leads me to conclude that some part of your WIndows installation is messed up.

You can repair install following the guide here: http://www.sevenforums.com/tutorials/3413-repair-install.html

 

You will be left with all of your programs and documents, but you may have to re-install drivers. When you do reinstall drivers, don't do it off the motherboard disk. Download the latest from Asus's website.

Posted

I got my first bluescreen just now, no idea how/why. Computer is about 3 years old. What happened during the crash was I was listening to music via google play music streaming, had chrome and firefox open and some other things and I was playing Warframe on steam. All drivers are up to date except the graphics drivers, windows is up to date.

 

Specs:

  • CPU: i5 3570k
  • Motherboard: Asus P8Z77-V LX
  • RAM: 8GB Corsair Vengance @ 1600MHz
  • GPU: EVGA GTX 760 SuperClocked ACX cooling
  • Case: Zalman Z11 Plus
  • Storage: 1TB HDD + 250GB Samsung 840 EVO
  • PSU: 500W Xigmatek
  • Display: Samsung 22"
  • Cooling: Xigmatek CPU cooler
  • Keyboard: dasKeyboard Pro
  • Mouse: ROCCAT Kone XTD

Bluescreen viewer info: https://mega.co.nz/#!gQFAmKqJ!5iBO3FSsK38bxz_aWiJrG7NwgUYaQQpLX7RJQSy_u1k
Dump file: https://mega.co.nz/#!wIVFwTqD!FQmShTmcMcfqYMDNH8o_a2wYDCU8A8x3G25_kvODJ18

 

dxdiag.exe info, very long

------------------
System Information
------------------
Time of this report: 4/26/2015, 17:09:40
Machine name: JON-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/08/12 14:39:13 Ver: 06.10
Processor: Intel® Core i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
Page File: 4679MB used, 11606MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 760
Manufacturer: NVIDIA
Chip type: GeForce GTX 760
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_27653842&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM0902
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4725 (English)
Driver Version: 9.18.13.4725
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/10/2015 09:07:47, 17250776 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C7-11CF-8749-68071CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1187
SubSys ID: 0x27653842
Revision ID: 0x00A1
Driver Strong Name: oem37.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section035:9.18.13.4725:pci\ven_10de&dev_1187
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Headphones (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 04:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

Description: SAMSUNG-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_38422765&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0033.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/9/2014 18:02:39, 195728 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 04:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 04:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: ROCCAT Kone XTD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1E7D, 0x2E22
FF Driver: n/a

Device Name: ROCCAT Kone XTD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1E7D, 0x2E22
FF Driver: n/a

Device Name: ROCCAT Kone XTD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1E7D, 0x2E22
FF Driver: n/a

Device Name: System Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x24F0, 0x0140
FF Driver: n/a

Device Name: System Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x24F0, 0x0140
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1E7D, 0x2E22
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x24F0, 0x0140
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1E7D, 0x2E22
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 72.9 GB
Total Space: 238.4 GB
File System: NTFS
Model: Samsung SSD 840 EVO 250GB ATA Device

Drive: E:
Free Space: 0.1 GB
Total Space: 0.1 GB
File System: NTFS
Model: ST1000DM003-9YN162 ATA Device

Drive: F:
Free Space: 195.6 GB
Total Space: 953.8 GB
File System: NTFS
Model: ST1000DM003-9YN162 ATA Device

Drive: D:
Model: TSSTcorp CDDVDW SH-222BB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel® Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_84CA1043&REV_C4\3&11583659&0&E0
Driver: n/a

Name: NVIDIA GeForce GTX 760
Device ID: PCI\VEN_10DE&DEV_1187&SUBSYS_27653842&REV_A1\4&BAB4994&0&0008
Driver: n/a

Name: Intel® USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family SATA AHCI Controller - 1E02
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&11583659&0&FA
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_27653842&REV_A1\4&BAB4994&0&0108
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&11583659&0&D0
Driver: n/a

Name: Xeon® processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_84CA1043&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\3&11583659&0&E8
Driver: n/a

Name: Xeon® processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_84CA1043&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_84891043&REV_03\4&17F33A27&0&00E5
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_84451043&REV_04\3&11583659&0&D8
Driver: n/a

Name: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00\4&299066B9&0&00E6
Driver: n/a

Name: Intel® 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_84CA1043&REV_C4\3&11583659&0&E5
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
Device ID: PCI\VEN_8086&DEV_1E1C&SUBSYS_84CA1043&REV_C4\3&11583659&0&E6
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_34031106&REV_01\4&20BDBE28&0&00E0
Driver: n/a

Name: Intel® Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_84CA1043&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel® 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_84CA1043&REV_C4\3&11583659&0&E4
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06\4&11EB9DBD&0&00E4
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3528.0331
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Panasonic DV CODEC,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
HD Audio Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out 5,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Headphones (High Definition Aud,0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Headphones (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: SAMSUNG-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741
SAMSUNG-4 (NVIDIA High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

 

Thanks for any help you can provide.

 

EDIT: I have no overclocks on anything, I used to though.

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Okay, that sounds like it's a problem with the windows kernel according to here:

http://www.tomshardware.co.uk/answers/id-2209014/bsod-ntoskrnl-exe-windows.html

 

I'd just ignore it for now. If it happens again, then I'd try memtest86+ then system repair.

Wrong, it isn't something that should be ignored and it wasn't the kernel's fault either. If you aren't going to use the Windows Debugger (WinDbg), please don't give advice. We'd only normally ask for memory tests if the output from the dump file shows memory allocation issues or corruption involving memory transactions. If the OP were to follow your advice they would be wasting time doing absolutely nothing that fixes the problem.

 

For reference:

@Nxl8, You have Bitdefender installed. The process that caused an IRQ fault error was "vsserv.exe". vsserv.exe belongs to Bitdefender. For whatever reason Bitdefender tried to use the windows dispatcher (IRQL value of 2) in order to get what seems to be a higher level priority for its task. This can happen if the software was running a virus scan in the background or it may be due to its bundled firewall.

 

My recommendation:

Either:

  • Update Bitdefender to a newer version
  • Stop using Bitdefender all together (I'm a fan of Microsoft Security Essentials + MalwareBytes)

While doing some research it seems plausible that Bitdefender's firewall may also cause this type of BSOD. If after updating you still encounter this type of BSOD, maybe try turing the firewall portion of Bitdefender off.

 

If you ever get more BSODs please upload more dump files.

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654Machine Name:Kernel base = 0xfffff800`02e57000 PsLoadedModuleList = 0xfffff800`0309c890Debug session time: Sun Apr 26 11:53:58.602 2015 (UTC - 4:00)System Uptime: 0 days 7:10:17.789********************************************************************************                                                                             **                        Bugcheck Analysis                                    **                                                                             ********************************************************************************IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.Arguments:Arg1: 0000000077cedc4a, Address of system function (system call routine)Arg2: 0000000000000002, Current IRQLArg3: 0000000000000000, 0Arg4: fffff8800b4cdb60, 0Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2PROCESS_NAME:  vsserv.exeBUGCHECK_STR:  RAISED_IRQL_FAULTFAULTING_IP: +000000000`77cedc4a ??              ???CUSTOMER_CRASH_COUNT:  1DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULTCURRENT_IRQL:  2LAST_CONTROL_TRANSFER:  from fffff80002ec8fe9 to fffff80002ec9a40STACK_TEXT:  fffff880`0b4cd928 fffff800`02ec8fe9 : 00000000`0000004a 00000000`77cedc4a 00000000`00000002 00000000`00000000 : nt!KeBugCheckExfffff880`0b4cd930 fffff800`02ec8f20 : 00000000`00000a84 fffff880`0b4cdb60 00000000`00000000 fffff800`031b36db : nt!KiBugCheckDispatch+0x69fffff880`0b4cda70 00000000`77cedc4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x24500000000`2389f7a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77cedc4aSTACK_COMMAND:  kbFOLLOWUP_IP: nt!KiSystemServiceExit+245fffff800`02ec8f20 4883ec50        sub     rsp,50hSYMBOL_STACK_INDEX:  2SYMBOL_NAME:  nt!KiSystemServiceExit+245FOLLOWUP_NAME:  MachineOwnerMODULE_NAME: ntIMAGE_NAME:  ntkrnlmp.exeDEBUG_FLR_IMAGE_TIMESTAMP:  5507a73cFAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245Followup: MachineOwner 

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
-Snip-

My Bitdefender is up to date now. I am currently not using Bitdefender as a firewall I am using Zonealarm. Bitdefender is my active antivirus, and I also sometimes use Adaware for scans. I know for definite that Bitdefenders firewall has nothing to do with this as the version of Bitdefender I have does not include a firewall. According to the activity log on Bitdefender nothing was actually happening at the time, the closest activity to it was 6 minutes afterwards so I have no idea what has happened, though vsserv.exe definitely is a Bitdefender process.

Thanks for the helpful reply.

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

My Bitdefender is up to date now. I am currently not using Bitdefender as a firewall I am using Zonealarm. Bitdefender is my active antivirus, and I also sometimes use Adaware for scans. I know for definite that Bitdefenders firewall has nothing to do with this as the version of Bitdefender I have does not include a firewall. According to the activity log on Bitdefender nothing was actually happening at the time, the closest activity to it was 6 minutes afterwards so I have no idea what has happened, though vsserv.exe definitely is a Bitdefender process.

Thanks for the helpful reply.

I'm not familiar with bitdefender, but from gathering information online, some of their products do include a firewall.

 

In all likelihood if the BSOD happened with the antivirus being up to date, it is a bug that may have gotten past Bitdefender's devs. 

 

If all is well, and you aren't getting any more BSODS, please don't forget to mark the thread as solved, as it helps others with similar problems quickly find the solution if they happen to stumble across this thread.

If you do get more BSODs just post back in this thread, or make a new thread and mention my username by: @ionbasa and I'll take a look!

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

-snip-

I got a new BSOD today. I think it is different from last time. Specs are exactly the same as last time I was pretty much doing the same as I was last time, except firefox was not open as I was on RaidCall.

 

Dump file: https://mega.co.nz/#!9VdBUJJb!6m9_RFmEh0syJwkcsObKcnD4ww6AdFG2QxSPPqoUiZI

Bluescreen viewer info: https://mega.co.nz/#!oYVVGDrQ!VYLwELdWTjEgQ-7LCO_3mFGS_BanmGniS8Q5lte02yE

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I got a new BSOD today. I think it is different from last time. Specs are exactly the same as last time I was pretty much doing the same as I was last time, except firefox was not open as I was on RaidCall.

 

Dump file: https://mega.co.nz/#!9VdBUJJb!6m9_RFmEh0syJwkcsObKcnD4ww6AdFG2QxSPPqoUiZI

Bluescreen viewer info: https://mega.co.nz/#!oYVVGDrQ!VYLwELdWTjEgQ-7LCO_3mFGS_BanmGniS8Q5lte02yE

Did you happen to have a game on in the background?

 

A DirectX component filed, and it seems Vsync is somehow involved. What makes this error really concerning is that it was actual x86 CPU instruction which double failed.

 

Looking back through this thread, nobody asked if your CPU is overclocked; Is it? How about your RAM?

 

 

This is going to be a headache to solve if it isn't the RAM or an overclock. Just look at what the debugger recommended: "Consult an Intel x86 family manual to learn more about what these traps are."

 

Well, the manual is available here: http://www.intel.com/content/dam/www/public/us/en/documents/manuals/64-ia-32-architectures-software-developer-manual-325462.pdf at a whopping 3463 pages in length :o.

 

You better hope it isn't your CPU.

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654Machine Name:Kernel base = 0xfffff800`02e64000 PsLoadedModuleList = 0xfffff800`030a9890Debug session time: Sat May  2 13:18:03.334 2015 (UTC - 4:00)System Uptime: 0 days 3:01:32.146********************************************************************************                                                                             **                        Bugcheck Analysis                                    **                                                                             ********************************************************************************UNEXPECTED_KERNEL_MODE_TRAP (7f)This means a trap occurred in kernel mode, and it's a trap of a kindthat the kernel isn't allowed to have/catch (bound trap) or thatis always instant death (double fault).  The first number in thebugcheck params is the number of the trap (8 = double fault, etc)Consult an Intel x86 family manual to learn more about what thesetraps are. Here is a *portion* of those codes:If kv shows a taskGate        use .tss on the part before the colon, then kv.Else if kv shows a trapframe        use .trap on that valueElse        .trap on the appropriate frame will show where the trap was taken        (on x86, this will be the ebp that goes with the procedure KiTrap)Endifkb will then show the corrected stack.Arguments:Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULTArg2: 0000000080050033Arg3: 00000000000406f8Arg4: fffff88004808398Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2BUGCHECK_STR:  0x7f_8CUSTOMER_CRASH_COUNT:  1DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULTPROCESS_NAME:  SystemCURRENT_IRQL:  6LAST_CONTROL_TRANSFER:  from fffff80002ed5fe9 to fffff80002ed6a40STACK_TEXT:  fffff800`00ba2d28 fffff800`02ed5fe9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckExfffff800`00ba2d30 fffff800`02ed44b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69fffff800`00ba2e70 fffff880`04808398 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2fffff880`0b58ef90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiProcessIsrVSync+0x64STACK_COMMAND:  kbFOLLOWUP_IP: dxgmms1!VidSchiProcessIsrVSync+64fffff880`04808398 e86b620000      call    dxgmms1!VidSchiUpdateCurrentIsrFrameTime (fffff880`0480e608)SYMBOL_STACK_INDEX:  3SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrVSync+64FOLLOWUP_NAME:  MachineOwnerMODULE_NAME: dxgmms1IMAGE_NAME:  dxgmms1.sysDEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64Followup: MachineOwner 

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
-snip-

I was playing a game at the time (Warframe) so that could explain the DirectX part of the BSOD.

I have no overclocks on anything, but I did have at one point on CPU (about 6 months ago, maybe more). So I have no idea what is going on. What do you recommend I do now, other than read through that 17.6 MB monster PDF of pure text?

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Something else I have noticed today is that certain programmes crash and can't be forced shut down using taskmanger 'end process'. The only two programmes that have done this are Raidcall and Chrome. To get these programmes to close I must restart my computer. Not sure what is causing this.

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Solution

Something else I have noticed today is that certain programmes crash and can't be forced shut down using taskmanger 'end process'. The only two programmes that have done this are Raidcall and Chrome. To get these programmes to close I must restart my computer. Not sure what is causing this.

Well, after some digging into the last dump file you posted, there was a stack overflow in the kernel which caused the CPU to double fault.

 

This leads me to conclude that some part of your WIndows installation is messed up.

You can repair install following the guide here: http://www.sevenforums.com/tutorials/3413-repair-install.html

 

You will be left with all of your programs and documents, but you may have to re-install drivers. When you do reinstall drivers, don't do it off the motherboard disk. Download the latest from Asus's website.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
-snip-

I don't believe I can do this as my windows 7 is not a retail copy and I got it from a manufacturer. The ISOs have all been removed and moved to a microsoft site which I cannot download them from because I have to input my serial number and it says that I must contact the original manufacturer of my PC to get support. I will do this but I do not know how long it will take for a reply.

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I don't believe I can do this as my windows 7 is not a retail copy and I got it from a manufacturer. The ISOs have all been removed and moved to a microsoft site which I cannot download them from because I have to input my serial number and it says that I must contact the original manufacturer of my PC to get support. I will do this but I do not know how long it will take for a reply.

What version of Windows do you have? 32/64 bit?

 

Let me know and I'll PM you the digital river(Microsoft's official digital delivery network) download link for the ISO.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

What version of Windows do you have? 32/64 bit?

 

Let me know and I'll PM you the digital river(Microsoft's official digital delivery network) download link for the ISO.

I have 64 bit version, thanks in advance for the link.

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I have 64 bit version, thanks in advance for the link.

Home Premium/ Professional/ Ultimate?

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Home Premium/ Professional/ Ultimate?

Home Premium SP1

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites
  • 2 weeks later...
Posted
  • Author

Home Premium/ Professional/ Ultimate?

So I have had the repair for about a week now and it is working fine, no more BSODs or programmes crashing thanks very much for the help. I will mark the topic solved in the hope it is fixed forever!

"Maybourne, you are an idiot every day of the week; why couldn't you have just taken one day off?!" —Samantha Carter

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×