Perfectly Functional GTX 970 Cards Being Returned Over Memory Controversy

[qwertywarrior]

http://www.techpowerup.com/209409/perfectly-functional-gtx-970-cards-being-returned-over-memory-controversy.html

 

 

In what is a major fallout of the GeForce GTX 970 memory allocation controversy, leading retailers in the EU are reporting returns of perfectly functional GTX 970 cards citing "false advertising." Heise.de reports that NVIDIA is facing a fierce blowback from retailers and customers over incorrect specs. Heise comments that the specifications "cheating could mean the greatest damage to the reputation of the company's history."

Major German PC hardware retailer Caseking.de says that retailers don't have any explanation from NVIDIA to give to their customers. A similar sentiment is being expressed by the NVIDIA add-in card partners (AICs) we spoke to. Retailers and AIC partners are on their own, for now. One AIC partner rep told us that NVIDIA has no worldwide action plan, as of now, to deal with a potential flood of returns.

 

In absence of every other recourse, laws in most EU member states dictate that the retailers accept returns for a full refund, if they are not able to "repair" the defect, or exchange with another unit that works as advertised (which a retailer obviously can't, in this case). Retailers' options in the matter boil down to: 1. Taking back cards from whoever isn't happy with their GTX 970 and giving them a refund; 2. compensating with something of value (eg: game-coupons, in-game currency, etc.,) and 3. Springing up a surprise, such as exchanging GTX 970 cards purchased before a set date, with a GTX 980 (if that's your idea of a "repair."). This will come at the expense of a cascading lawsuit-chain (customers suing retailers, who in-turn sue AICs, and who in-turn sue NVIDIA).

NVIDIA, on the other hand, plans to issue a driver update that will "improve" the way the chip allocates resources, but there's no word on whether it re-enables disabled components that NVIDIA wasn't honest about, the first time around. They're counting on the issue to simply blow over, because at $329, there really isn't much you can complain about the GTX 970, given how it's positioned in comparison to the GTX 980.

 

 

 

my take on the issue :

[Scouten]

okay.

 

edit: i wish i could SLI the 970 with my 780s i would grab two more go go gadget open box

[zappian]

If you dont like what happened i support the right to return your card.

 

If my 270x had only 1.5 GB of fast VRAM i would return it.

[Archangel1994]

While it's still a great card, they still lied about the ROP count and the L2 cache size (The VRAM is physically there, just the last 0.5GB is slow)

 

I can understand the anger of those that returned it

[Victorious Secret]

Please, keep returning perfectly functional cards. I'll happily take "used" cards at a substantial haircut for my glorious 1440p gaming experience. 

[Lolzious]

LOL

[eelnico09]

The ignorance of some people is incredible.

[SuperPug]

I guess this whole drama is gonna significantly benefit the AMD launch. Or atleast the card in the new lineup thats gonna compete with the GTX 970 performance wise.

[SeanBond]

If you dont like what happened i support the right to return your card.

 

If my 270x had only 1.5 GB of fast VRAM i would return it.

Yeah but the 970 has 4gb. It's .5gb is just a bit slower. Still very fast. This whole things is rediculous. It's really not a huge deal. It's not like the performance is no longer real. The numbers don't lie, the 970 is still good.

[SuperPug]

substantial haircut

 

Wut?

[Raudi_]

This just goes to show you how far people are willing to go to be stationed and even then they are still gonna whine about something.

[zappian]

Yeah but the 970 has 4gb. It's .5gb is just a bit slower. Still very fast.

 

It was just an example.

 

If that had happened to my card i would return it.

[Yoinkerman]

If you dont like what happened i support the right to return your card.

If my 270x had only 1.5 GB of fast VRAM i would return it.

Pretty much this

[wolfgang]

So does this mean there will be a bunch of discount open box 970s now? For those that dont really care.

[,,,,,,,,,,,,,,,,,,,,,,,,,,]

Maybe the price of the cards will drop.

 

 

 ( ͡° ͜ʖ ͡°)

[Archangel1994]

So does this mean there will be a bunch of discount open box 970s now? For those that dont really care.

Hell, that means a cheap 970 SLI option for me

[Yoinkerman]

This just goes to show you how far people are willing to go to be stationed and even then they are still gonna whine about something.

It could be the fastest card ever made and cost $1, I still am not OK with being lied to. If people want to return it because of that, I'm fine with it.

[wolfgang]

Hell, that means a cheap 970 SLI option for me

thats exactly what i was thinking.

[Victorious Secret]

Wut?

 

Price reduction. Shops that have to keep these cards will have to start selling them for cheap (the used ones at any rate) if EVGA, MSI et al won't take their stock back. And I really think they won't take it back. 

Filthy cheap 970 SLI, here I come! 

[TheMidnightNarwhal]

If you dont like what happened i support the right to return your card.

 

If my 270x had only 1.5 GB of fast VRAM i would return it.

 

Yeah return it even if it's works, really stupid. "leading retailers in the EU are reporting returns of perfectly functional GTX 970 cards"

[Majestic]

My take on this;

 

[zappian]

Yeah return it even if it's works, really stupid. "leading retailers in the EU are reporting returns of perfectly functional GTX 970 cards"

 

Not really , as i mentioned before.

If my 270x had 1.5 GB of VRAM i would not be able to run a SINGLE game from this year.

[Raudi_]

It could be the fastest card ever made and cost $1, I still am not OK with being lied to. If people want to return it because of that, I'm fine with it.

True the only thing I can relate to and see acceptable is the fact that the specs were lied about up until recently. The VRAM issue on the other hand is a stupid and pointless reason to return any of these 970's the card still has the 4GB of VRAM.

[SuperPug]

Price reduction. Shops that have to keep these cards will have to start selling them for cheap (the used ones at any rate) if EVGA, MSI et al won't take their stock back. And I really think they won't take it back. 

Filthy cheap 970 SLI, here I come! 

 

Yes i know what you were saying... the part about the substantial haircuts is what threw me off

[Majestic]

Not really , as i mentioned before.

If my 270x had 1.5 GB of VRAM i would not be able to run a SINGLE game from this year.

 

But they aren't 1.5GB are they. So this is moot.