How I love Phanteks...

[flibberdipper]

So, as some of you may know, Phanteks is a bit of a newbie when it comes to cases. I got my Enthoo Pro, but sadly the front panel was damaged just a little bit. Nothing serious, but I didn't like it. I emailed Phanteks about it, they asked for the invoice (and for the record, my mom bought it), and the next business day, BOOM. Email saying its on the way. I can see why @LinusTech hates this foam though. Mine came cracked in a different corner.

 

 

TL;DR: Phanteks is freaking awesome when it comes to replacement parts, the Enthoo Pro is sexy, and you should totally give them a look for shit.

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Yup I love them! I have an enthoo luxe and the quality is top notch!

Even their fans are great.

[XTankSlayerX]

At least they have the RMA system setup for the (subpar?) foam they use.

[Gofspar]

So, as some of you may know, Phanteks is a bit of a newbie when it comes to cases. I got my Enthoo Pro, but sadly the front panel was damaged just a little bit. Nothing serious, but I didn't like it. I emailed Phanteks about it, they asked for the invoice (and for the record, my mom bought it), and the next business day, BOOM. Email saying its on the way. I can see why @LinusTech hates this foam though. Mine came cracked in a different corner.

 

 

TL;DR: Phanteks is freaking awesome when it comes to replacement parts, the Enthoo Pro is sexy, and you should totally give them a look for shit.

I have phantek fans, fucking amazing.

[Geekazoid]

-snip-

:huh:?

[Lolzious]

I came very close to getting the Enthoo Pro, but instead ended up with a Corsair 780t, mind you, I'm not complaining

[DBells94]

never had to dealt with customer service but the quality is just amazing and they just look so good, when i bought my enthoo luxe the foam was broken but the case was ok

[Geekazoid]

So, as some of you may know, Phanteks is a bit of a newbie when it comes to cases. I got my Enthoo Pro, but sadly the front panel was damaged just a little bit. Nothing serious, but I didn't like it. I emailed Phanteks about it, they asked for the invoice (and for the record, my mom bought it), and the next business day, BOOM. Email saying its on the way. I can see why @LinusTech hates this foam though. Mine came cracked in a different corner.

 

 

TL;DR: Phanteks is freaking awesome when it comes to replacement parts, the Enthoo Pro is sexy, and you should totally give them a look.

That's awesome mate, good for you!

[flibberdipper]

At least they have the RMA system setup for the (subpar?) foam they use.

Yeah. I can see why Linus fangirls over the foam like what my PSU came with.

[SuperShires]

Looking forward to the Evolv ATX like, if it can support a 360, 240/280 rad and 2 HDDs I'm sold. Man thats one sexy case..

[daemonowner]

I love Phanteks for their innovation in the case market, but they do show signs of being new. Low quality foam and numerous instances of damaged cases, numerous reports of easily scratched windows...

 

I'm currently waiting for an Enthoo Evolv to ship to NZ. I expect it to literally be in pieces when it arrives.

 

I guess Phanteks is so good at Customer Service because they get so much practice.

 

Also I consider the H440 as good competition to the Pro. Window is likely better, people like the front panel more, noise dampening foam. That said, restricted airflow, worse watercooling, no little toolbox, rivets rather than screws.

[Faceman]

Yea man, another vote of confidence for Phanteks.  The toolbox came loose during shipping and did a number on my window and PSU shroud.  It was 12 hours later and I had already received an email, a phone call, and a tracking number for my new window and PSU shroud.  Thats how you do customer service.

 

Phanteks, you're the best and there is no better case out right now than the Enthoo Pro at the $100 price point.

[flibberdipper]

I love Phanteks for their innovation in the case market, but they do show signs of being new. Low quality foam and numerous instances of damaged cases, numerous reports of easily scratched windows...

 

I'm currently waiting for an Enthoo Evolv to ship to NZ. I expect it to literally be in pieces when it arrives.

 

I guess Phanteks is so good at Customer Service because they get so much practice.

 

Also I consider the H440 as good competition to the Pro. Window is likely better, people like the front panel more, noise dampening foam. That said, restricted airflow, worse watercooling, no little toolbox, rivets rather than screws.

My window isn't scratched. I think Linus said that his window started to get mini cracks at the edges, but mine hasn't.

 

Yea man, another vote of confidence for Phanteks.  The toolbox came loose during shipping and did a number on my window and PSU shroud.  It was 12 hours later and I had already received an email, a phone call, and a tracking number for my new window and PSU shroud.  Thats how you do customer service.

 

Phanteks, you're the best and there is no better case out right now than the Enthoo Pro at the $100 price point.

I agree. And the front panel LEDs aren't stupidly bright. 3.5mm jacks are a little tight though.