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System won't install drivers or windows update

So here's what's going on. a while ago I built an amazing ITX sized system for a friend of mine who has now moved to Chicago, which is very far away from California where I live. His Computer bluescreened at one point and he decided to reinstall the operating system which is windows 8.1. This worked except for a single update for which he called a microsoft supoort guy in to help. It was apparently the update that allowed metro apps to be closed like normal apps. anyways, the computer has bluescreened again recently and I cannot figure out why it is doing this. the system never had problems with me when I was building and testing it at my house. I even recommended he remove the SSD and just use the seagate 1TB HDD since the SSD setup is quite nontraditional. Now the only drivers that were able to install from the Asus support site were the intel chipset drivers. Not even windows updates will isntall. I'm considering fixing this by jumping on team viewer and reinstalling windows update for him. I absolutely cannot figure out what is going on. here is the current setup:

Motherboard: Asus Maximus VI Impact Z87 (original bios)

memory: Corsair Vengeance DDR3 1600MHz CL9 1.5V

CPU: Intel i5 4670K

CPU Cooling: Corsair H100i w/ two Corsair SP120mm quiet edition fans

GPU: Asus GTX 780ti Direct CUII

PSU: Rosewill Capstone 650 Watt 80Plus Gold

Storage: Seagate 1TB 7200RPM 

Optical: Lite-On 24X DVD RW

Case: Corsair Obsidian 250D

 

In the old setup, the storage would have included a crucial M500 mSATA ssd CT240M500SSD3 inside if a mydigitalSSD msata to 2.5" enclosure. like I said, nontraditional ssd setup.

 

Anyways, all of this hardware should be compatible. I measured the power usage of the system at around 500W so I don't think the power supply has anything to do with it. Anyone out there have any ideas? I'd greatly appreciate it.

 

Ryzen 7 3700X

Aorus GTX 1080ti

G.Skill TridentZ 3200MHz 2x8GB

Corsair SFX 750W

Phanteks Evolve Shift Air (glass front)

2x Corsair Force GS 120GB SSD (RAID 0)

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So here's what's going on. a while ago I built an amazing ITX sized system for a friend of mine who has now moved to Chicago, which is very far away from California where I live. His Computer bluescreened at one point and he decided to reinstall the operating system which is windows 8.1. This worked except for a single update for which he called a microsoft supoort guy in to help. It was apparently the update that allowed metro apps to be closed like normal apps. anyways, the computer has bluescreened again recently and I cannot figure out why it is doing this. the system never had problems with me when I was building and testing it at my house. I even recommended he remove the SSD and just use the seagate 1TB HDD since the SSD setup is quite nontraditional. Now the only drivers that were able to install from the Asus support site were the intel chipset drivers. Not even windows updates will isntall. I'm considering fixing this by jumping on team viewer and reinstalling windows update for him. I absolutely cannot figure out what is going on. here is the current setup:

Motherboard: Asus Maximus VI Impact Z87 (original bios)

memory: Corsair Vengeance DDR3 1600MHz CL9 1.5V

CPU: Intel i5 4670K

CPU Cooling: Corsair H100i w/ two Corsair SP120mm quiet edition fans

GPU: Asus GTX 780ti Direct CUII

PSU: Rosewill Capstone 650 Watt 80Plus Gold

Storage: Seagate 1TB 7200RPM 

Optical: Lite-On 24X DVD RW

Case: Corsair Obsidian 250D

 

In the old setup, the storage would have included a crucial M500 mSATA ssd CT240M500SSD3 inside if a mydigitalSSD msata to 2.5" enclosure. like I said, nontraditional ssd setup.

 

Anyways, all of this hardware should be compatible. I measured the power usage of the system at around 500W so I don't think the power supply has anything to do with it. Anyone out there have any ideas? I'd greatly appreciate it.

Honestly, it sounds like the internal clock of the system is wrong as this is a common problem because of this. Open the BIOS to make sure the time is set to the correct time and do the same in Windows.

 

Hope this helps!

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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Honestly, it sounds like the internal clock of the system is wrong as this is a common problem because of this. Open the BIOS to make sure the time is set to the correct time and do the same in Windows.

 

Hope this helps!

We checked the bios clock and it was all okay, same with the OS. We reinstalled the OS and are trying again, but it still blue screened. I'm going to make a list of the blue screen codes.

Ryzen 7 3700X

Aorus GTX 1080ti

G.Skill TridentZ 3200MHz 2x8GB

Corsair SFX 750W

Phanteks Evolve Shift Air (glass front)

2x Corsair Force GS 120GB SSD (RAID 0)

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We checked the bios clock and it was all okay, same with the OS. We reinstalled the OS and are trying again, but it still blue screened. I'm going to make a list of the blue screen codes.

Alrighty, I don't know much about blue screens but I'll do my best to help.

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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  • 2 weeks later...

I'm also having this issue.

i5 4590 @ Stock, XFX R9 290!, HyperX Beast 4x8GB  @1600, 850 EVO 120gb, WD Caviar Blue 1TB, , Asrock H97m Pro 4 , Fractal Design Define R4, Windows 10

 

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I'm also having this issue.

After more testing we found that it was a faulty memory stick. Memtest86 didn't pick this up, so it might have been a very minor error. Anyways, if you're receiving blue screen error codes like PFN List and Memory Management, then it's probably the same problem. If you aren't blue screening, then it could be a registry error. in this case either re-install or contact Microsoft support. To test the RAM, systematically remove pairs (if more than one pair of memory is installed) and see if the system stability increases. when you find the faulty pair, test the individual sticks. I hope this helps.

Ryzen 7 3700X

Aorus GTX 1080ti

G.Skill TridentZ 3200MHz 2x8GB

Corsair SFX 750W

Phanteks Evolve Shift Air (glass front)

2x Corsair Force GS 120GB SSD (RAID 0)

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