My laptop isnt working

[Vicente Gomez]

Hey guys,

 

I have an hp envy 7220 us. Some things on my laptop aren't working. My camera and mic aren't working. Also, my windows 8 apps don't want to open. Any tips on what I should do?

[Sandvich]

This belongs in the trouble shooting section, but can you do a system restore?

[Vicente Gomez]

This belongs in the trouble shooting section, but can you do a system restore?

how do i do this?

[Sandvich]

go to control panel go to system and security and then click "restore your computer to an earlier time" under Action center. If you are using windows 7. Otherwise I don;t know about windows 8.

[Sandvich]

Or you can just search up windows restore on the search bar.

[Novasty]

To get to system restore in Windows 8.1:

Start Screen > Right-click "This PC" > Select "Properties" > System Protection > System Restore

[kameshss]

You can refresh the computer!

Go to start and type refresh! You can see the option.

It'll not delete the personal files. But it'll uninstall some programs from your computer. List of programs uninstalled will be displayed as a xml file which will be saved on desktop.

It may solve your problem.

[Novasty]

You can refresh the computer!

Go to start and type refresh! You can see the option.

It'll not delete the personal files. But it'll uninstall some programs from your computer. List of programs uninstalled will be displayed as a xml file which will be saved on desktop.

It may solve your problem.

That should be used more as a last resort option not a go to option.

[dantayy]

Some things don't work: Might be driver issue

Or, maybe your hard drive is dying or something if this is sudden