2 Questions about RMA's
I have never had to deal with RMA's, I don't know what to expect.
Are you sure I will be getting back a refurb GPU? The store I got the GPU from hasn't has a 7950 on sale for almost a year, if not more than a year. I am not sure about anyone being able to fix the GPU.
If so then that's good, I won't need to mess with my drivers, I still haven't bothered to uninstall the old drivers, they aren't doing anything.
Basically this is how it generally works:
Store has X amount of days for a "return period", usually 14 to 30 days from the date of purchase. Within this time period, you can return the card for a full refund, if it is broken. You can also return it during this period if you simply don't like/want it, but most stores have specific requirements, like all the original packaging intact, and/or adding on a "restocking" fee of usually 10% to 15% of the purchase value.
Video Card itself has Y amount of years of "Warranty", usually 3 to 5 years. This warranty is provided directly by the manufacturer, but is sometimes facilitated through the retailer (You can basically always contact the manufacturer directly though).
After the "return period" has expired, but before the "Warranty" is over, you can "return" the card under an "RMA". RMA stands for: Return Merchandise Authorization. What this actually means is that you will return the card to the manufacturer (either directly to them by shipping it, or through your retailer, and they ship it out). The manufacturer will then either repair the card, or replace it - USUALLY but not always - with a refurbished card. Occasionally But rarely you may receive a brand new card as a replacement. This is quite rare though.
A refurbished card is a video card that was defective or otherwise returned to the manufacturer, and they have fixed the card and returned it to "sellable" condition. A refurbished card IS NOT NEW.
Some retailers, such as NCIX here in Canada, use the RMA process "internally" to simply handle their own returns/exchanges within the "Return Period". This can sometimes cause confusion.
In all likelihood, you'll get back a refurbished 7950. If the manufacturer no longer has any stock of refurb 7950's, and cannot repair yours specifically, then you will get an "equivalent upgrade" to something that is equal or better to your own product - most likely an R9 280. Keep in mind that this is incredibly unlikely though, as the manufacturer will likely have refurb stock of 7950's for a few years still.
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