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Random black screen with computer still running

Exother
By Exother
in Troubleshooting
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Hi guys, I've been getting random black screen even when my computer is booting up at the bios page. I have swope the rams, reformatted, updated drivers and revert to default clock settings for both CPU and GPUs.

Tentatively, im running on the onboard graphics and everything seems to be fine ATM(not too sure in the future). However, when I am running from my graphics card, everything seems to go haywire. Is there any recommendation or feedbacks? ): Really dreading about this.

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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 by what you have stated so far the graphics card seems to be getting old and may have kicked the bucket, this is backed up by the fact that it is a 5770 which is a 5 year old design. If you have a friend that has an AMD graphics card you could try to see if that works in your system but so far everything seems to point towards a dead card.

Desktop CPU: Intel i5 2500K Motherboard: Gigabyte GA-H77M-D3H GPU: EVGA 660TI 2GB Ram: Kingston 8GB 1333Mhz PSU: Unknown 500w Case: Unknown Hard drive:  WD Black 1TB Heatsink: stock OS: Windows 8.1


I know my pc sucks but it does what I want it to do. 


Laptop Dell E6320 OS: Windows 8.1 / Ubuntu gnome 15.04

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 by what you have stated so far the graphics card seems to be getting old and may have kicked the bucket, this is backed up by the fact that it is a 5770 which is a 5 year old design. If you have a friend that has an AMD graphics card you could try to see if that works in your system but so far everything seems to point towards a dead card.

Yea, kinda agreeing that graphics card is dead. My friends own mainly Nvidia cards and some of them which owns AMD, are too inconvenient for me drive to. ):

Is there any other test i could do to have a confirmation?

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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Yea, kinda agreeing that graphics card is dead. My friends own mainly Nvidia cards and some of them which owns AMD, are too inconvenient for me drive to. ):

Is there any other test i could do to have a confirmation

You could try one of your friends Nvidia cards, see if the same issue occurs. That would rule out any issues with the mobo's PCI slots, that would also mean that the card is indeed faulty. Make sure you uninstall all AMD drivers first before installing the nvidia card.

If this post helped you, mark it as solved and give it a like - Always like seeing when someones issue has been solved. :)

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You could try one of your friends Nvidia cards, see if the same issue occurs. That would rule out any issues with the mobo's PCI slots, that would also mean that the card is indeed faulty. Make sure you uninstall all AMD drivers first before installing the nvidia card.

Is there other troubleshooting I'm able to do before having the hassle of borrowing their cards?

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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Is there other troubleshooting I'm able to do before having the hassle of borrowing their cards?

Hmmmmm, when you boot with the card installed, your screen always stays black correct? You don't see an image anymore?

If this post helped you, mark it as solved and give it a like - Always like seeing when someones issue has been solved. :)

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Hmmmmm, when you boot with the card installed, your screen always stays black correct? You don't see an image anymore?

Nope, if I boot with the card, my screen can just go black randomly, could happen when I game, just surfing normally and even sometimes before my Windows even fully boot up or at the mobo manufacturer page.

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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I have the same issue but it's always my left monitor. Which narrows it down to the screen itself or the port on the card but swap cards all the time. So maybe a cable even.

Main RIg Corsair Air 540, I7 9900k, ASUS ROG Maximus XI Hero, G.Skill Ripjaws 3600 32GB, 3090FE, EVGA 1000G5, Acer Nitro XZ3 2560 x 1440@240hz 

 

Spare RIg Lian Li O11 AIR MINI, I7 4790K, Asus Maximus VI Extreme, G.Skill Ares 2400 32Gb, EVGA 1080ti, 1080sc 1070sc & 1060 SSC, EVGA 850GA, Acer KG251Q 1920x1080@240hz

 

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So guys I've ended up ordering a new gpu from an online retailer. My computer seems to be running fine with onboard. Therefore I doubt there's an issue with rams and mobo. Hopefully I'm not wrong

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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So guys I've ended up ordering a new gpu from an online retailer. My computer seems to be running fine with onboard. Therefore I doubt there's an issue with rams and mobo. Hopefully I'm not wrong

Let us know if the new GPU has the same result as the other one did.

If this post helped you, mark it as solved and give it a like - Always like seeing when someones issue has been solved. :)

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Let us know if the new GPU has the same result as the other one did.

Alright sure. Btw I ordered a Sapphire Dual-X R9 280 3GB GDDR5 OC with Boost (UEFI). Hopes everything goes well. Read some reviews online about its pros and cons. However i realize that many reviewers are actually not being frank about the most undesirable drawback which is tha fan noise. They chose to avoid discussion about it and went away with its topic.

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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  • 3 weeks later...
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Let us know if the new GPU has the same result as the other one did.

Hey, sorry for not following up asap. My new graphics card came in and everything is running smoothly now. Great that my problem is retified :)

 CPU: Intel i5-6500 @ 3.6ghz | Mobo: Gigabyte GA-B150M D3H | RAM: Avexir Core Series 8GB (2x4GB) | Gfx: Zotac GTX970 Amp! Omega | Chasis: Phanteks Evolv ATX  | PSU: Seasonic M12II Evo 620W | SSD: Samsung Evo 850 250GB | HDD: WD 320GB |
CPU Cooler: ID-Cooling Frostflow 240l | FANS: Corsair SP120 rear exhaust | Keyboard: Ducky Shine DK9008S | Mouse: Corsair Vengeance M60 | OS: Windows 10 Pro 64bit

 

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