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AMD atikmdag.sys Bluescreen issue

Hatsjer
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Hello there. And thank you for taking intrest. 

 

 

For the last 2 months, (1st of Oct @ 17:36:02, 29th of Oct @ 16:41:45, 10th of Nov @ 23:03:14 & 26th of Nov @ 23:08:17.) Have I had 4 Bluescreens. The first one is related to ksecpkg.sys. But the other 3 are related to atikmdag.sys.

 

I have quickly asked Google, but the only results that I have found are only related to ATI. This sadly cannot help me, as I have both AMD CPU and AMD G. card. ( AMD A8-6410 APU with AMD R5 Radeon Graphics @ 2.00 GHz & AMD Radeon R7 M260 )

I have noticed that the others 3 happened only when I wanted to start a video. I don't know if this will help any.

 

My knowlegde with AMD is highly limitied, if not less, I'm afraid.

 

I followed the guide here -> http://forums.guru3d.com/showthread.php?t=363233

However, I did not check to see if I could do all the steps. And I encountered a halt at Step 3. I do not have an ATI folder. I also though, have 4 other atikmdag.sys files. 

 

UPDATE! I completely forgot to say this, but twice before the crash, did this happen!

http://puu.sh/cZHDB/fb80d3dff1.jpg

http://puu.sh/cv1lq/a396b69486.jpg

 

 

Hatsjer Out!

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Posted

You need to uninstall your current drivers and reinstall. most likely something's accessing something it shouldn't.

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You need to uninstall your current drivers and reinstall. most likely something's accessing something it shouldn't.

Been there, done that. Did not help.

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Posted

Next time it happens, let it restart, then go into the even viewer and post a screenshot of that.

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Posted

Welcome to the club buddy. I've been dealing with a similar shit-storm and odds are there is no current fix. The latest catalyst drivers are so broken that AMD actually made an announcement about it. If you can give me some bsod error codes I might be able to help. If it is what I think it is though, installing and reinstalling won't help. Pull up a seat and get comfy, we're all going to be dealing with this until the next functional driver release.

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Ignis (Primary rig)
CPU i7-4770K                               Displays Dell U2312HM + 2x Asus VH236H
MB ASRock Z87M Extreme4      Keyboard Rosewill K85 RGB BR
RAM G.Skill Ripjaws X 16GB      Mouse Razer DeathAdder
GPU XFX RX 5700XT                    Headset V-Moda Crossfade LP2
PSU Lepa G1600
Case Corsair 350D
Cooling Corsair H90             
Storage PNY CS900 120GB (OS) + WD Blue 1TB

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Server 01Alpha                                       Server 01Beta                            Chaos Box (Loaner Rig)                Router (pfSense)
CPU Xeon X5650                                      CPU 2x Xeon E5520                    CPU Xeon E3-1240V2                     CPU Xeon E3-1246V3
MB Asus P6T WS Pro                               MB EVGA SR-2                             MB ASRock H61MV-ITX                 MB ASRock H81 Pro BTC
RAM Kingston unbuffered ECC 24GB  RAM G.Skill Ripjaws 16GB         RAM Random Ebay RAM 12GB    RAM G.Skill Ripjaws 8GB
GPU XFX R5 220                                       GPU EVGA GTX 580 SC               GPU Gigabyte R9 295x2                GPU integrated
PSU Corsair CX430M                               PSU Corsair AX1200                   PSU Corsair GS700                         PSU Antec EA-380D
Case Norco RPC-450B 4U                      Case Rosewill  RSV-L4000C        Case Modified Bitfenix Prodigy   Case Norco RPC-250 2U
Cooling Noctua NH-U9S                        Cooling 2x CM Hyper 212 Evo  Cooling EVGA CLC 120mm           Cooling stock
Storage PNY CS900 120GB (OS)           Storage null                                 Storage PNY CS900 120GB (OS)  Storage Fujitsu 150GB HDD
               8x WD Red 1TB in Raid 6                                                                                WD Black 1TB    
               WD Green 2TB

 

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Welcome to the club buddy. I've been dealing with a similar shit-storm and odds are there is no current fix. The latest catalyst drivers are so broken that AMD actually made an announcement about it. If you can give me some bsod error codes I might be able to help. If it is what I think it is though, installing and reinstalling won't help. Pull up a seat and get comfy, we're all going to be dealing with this until the next functional driver release.

Thanks for letting me know. 

 

I have never heard about BSOD error codes before. Do you mean (In my case) 0xa0000001 ?

That is the only thing Google is pointing me at.

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Seems that your installation is corrupted. Could you try a full uninstall with this tool

 

http://fichiers.touslesdrivers.com/41085/amdcleanuputility.exe

This will erase all amd related files on your computer

 

Then install catalyst 14.11.1

http://support.amd.com/en-us/kb-articles/Pages/AMDCatalyst14-11-1BetaWINReleaseNotes.aspx

Thanks for the tip. I'll look into it. 

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Posted

Thanks for letting me know. 

 

I have never heard about BSOD error codes before. Do you mean (In my case) 0xa0000001 ?

That is the only thing Google is pointing me at.

 

Yes, that would be the BSOD error code. How often do you get the blue screens and when does it typically happen? (during games, web browsing, idling, etc)

Quote

Ignis (Primary rig)
CPU i7-4770K                               Displays Dell U2312HM + 2x Asus VH236H
MB ASRock Z87M Extreme4      Keyboard Rosewill K85 RGB BR
RAM G.Skill Ripjaws X 16GB      Mouse Razer DeathAdder
GPU XFX RX 5700XT                    Headset V-Moda Crossfade LP2
PSU Lepa G1600
Case Corsair 350D
Cooling Corsair H90             
Storage PNY CS900 120GB (OS) + WD Blue 1TB

Quote

Server 01Alpha                                       Server 01Beta                            Chaos Box (Loaner Rig)                Router (pfSense)
CPU Xeon X5650                                      CPU 2x Xeon E5520                    CPU Xeon E3-1240V2                     CPU Xeon E3-1246V3
MB Asus P6T WS Pro                               MB EVGA SR-2                             MB ASRock H61MV-ITX                 MB ASRock H81 Pro BTC
RAM Kingston unbuffered ECC 24GB  RAM G.Skill Ripjaws 16GB         RAM Random Ebay RAM 12GB    RAM G.Skill Ripjaws 8GB
GPU XFX R5 220                                       GPU EVGA GTX 580 SC               GPU Gigabyte R9 295x2                GPU integrated
PSU Corsair CX430M                               PSU Corsair AX1200                   PSU Corsair GS700                         PSU Antec EA-380D
Case Norco RPC-450B 4U                      Case Rosewill  RSV-L4000C        Case Modified Bitfenix Prodigy   Case Norco RPC-250 2U
Cooling Noctua NH-U9S                        Cooling 2x CM Hyper 212 Evo  Cooling EVGA CLC 120mm           Cooling stock
Storage PNY CS900 120GB (OS)           Storage null                                 Storage PNY CS900 120GB (OS)  Storage Fujitsu 150GB HDD
               8x WD Red 1TB in Raid 6                                                                                WD Black 1TB    
               WD Green 2TB

 

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Yes, that would be the BSOD error code. How often do you get the blue screens and when does it typically happen? (during games, web browsing, idling, etc)

When I tried to start a video. (Youtube, Gif)

Computer was running at 50% (ish) 2 of those times.

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When I tried to start a video. (Youtube, Gif)

Computer was running at 50% (ish) 2 of those times.

 

It sounds like you have the same bug I do. All I can recommend is updating your motherboard's bios and reseating your GPU, I tried that and now I only get bluescreens occasionally when I leave the computer idling overnight. 

Quote

Ignis (Primary rig)
CPU i7-4770K                               Displays Dell U2312HM + 2x Asus VH236H
MB ASRock Z87M Extreme4      Keyboard Rosewill K85 RGB BR
RAM G.Skill Ripjaws X 16GB      Mouse Razer DeathAdder
GPU XFX RX 5700XT                    Headset V-Moda Crossfade LP2
PSU Lepa G1600
Case Corsair 350D
Cooling Corsair H90             
Storage PNY CS900 120GB (OS) + WD Blue 1TB

Quote

Server 01Alpha                                       Server 01Beta                            Chaos Box (Loaner Rig)                Router (pfSense)
CPU Xeon X5650                                      CPU 2x Xeon E5520                    CPU Xeon E3-1240V2                     CPU Xeon E3-1246V3
MB Asus P6T WS Pro                               MB EVGA SR-2                             MB ASRock H61MV-ITX                 MB ASRock H81 Pro BTC
RAM Kingston unbuffered ECC 24GB  RAM G.Skill Ripjaws 16GB         RAM Random Ebay RAM 12GB    RAM G.Skill Ripjaws 8GB
GPU XFX R5 220                                       GPU EVGA GTX 580 SC               GPU Gigabyte R9 295x2                GPU integrated
PSU Corsair CX430M                               PSU Corsair AX1200                   PSU Corsair GS700                         PSU Antec EA-380D
Case Norco RPC-450B 4U                      Case Rosewill  RSV-L4000C        Case Modified Bitfenix Prodigy   Case Norco RPC-250 2U
Cooling Noctua NH-U9S                        Cooling 2x CM Hyper 212 Evo  Cooling EVGA CLC 120mm           Cooling stock
Storage PNY CS900 120GB (OS)           Storage null                                 Storage PNY CS900 120GB (OS)  Storage Fujitsu 150GB HDD
               8x WD Red 1TB in Raid 6                                                                                WD Black 1TB    
               WD Green 2TB

 

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When I tried to start a video. (Youtube, Gif)

Computer was running at 50% (ish) 2 of those times.

Try turning off hardware acceleration. Or roll back a driver and or use CCleaner and remove the drivers and install fresh ones.

NEVER GIVE UP. NEVER STOP LEARNING. DONT LET THE PAST HURT YOU. YOU CAN DOOOOO IT

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  • 6 months later...
Posted

I'm also facing this issue that is why I am planning to upgrade PC. But if you guys know the solution to it? Let me know.

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.


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