New Build PC problem

[bossman111]

Hi There,

 

My pc specs are as follows:

 

Ram:

Crucial Ballistix Sport 16GB Kit (4GBx4) DDR4 2400 MT/s (PC4-19200) CL16 SR x8 Unbuffered DIMM 288-Pin Memory

 

Optical Drive:

ASUS BW-12B1ST/BLK/G/AS 12X Blu-ray Internal Burner Drive with Disc Encryption

 

Case:

Cooler Master HAF X - Full Tower Computer Case with High Airflow Windowed Side Panel and USB 3.0 

 

CPU:

Intel Core i7-5960X Haswell-E 8-Core 3.0GHz LGA 2011-v3 140W Desktop Processor

 

MotherBoard:

ASUS RAMPAGE V EXTREME, Extended ATX x99 Motherboard , LGA 2011-V3 Socket, DDR4 3300Mhz+(OC) 

 

CPU Cooler:

Noctua NH-D15 

 

Hardrives:

2 x Western Digital 4 TB Green SATA III 5400 RPM 64 MB Cache Bulk/OEM (Storage) 

1 x Intel SSD DC P3700 Series SSDPEDMD400G401 (400GB, 1/2 Height PCIe 3.0, 20nm, MLC) (For installing games/programs/OS) 

 

GPU:

2 x GTX 980 Geforce Gigabyte G1 Windforce

 

Power Supply:

EVGA Supernova 1000 

 

Monitor:

Samsung 28-Inch Ultra High Definition LED Monitor 

 

 

 

At first it worked normally, but whenever I played SoM on it it would freeze.

Now whenever I try to boot it it says "overclocking failed" (I've never tried to overclock it) and when I restart it from the bios it goes into sleep mode when trying to boot windows 8 (monitor and all peripherals turn off and mother board has code AA)

 

Any Ideas?

[Guest]

Did you take a look what's in the event manager? 

Maybe the OC is unstable?

[JeffreyEagan]

Try setting your PCIe slots to gen2.

[bossman111]

Did you take a look what's in the event manager? 

Maybe the OC is unstable?

After the problem started happening, I couldn't load Windows 8.

The only thing I am certain of is that it is not temperature related. 

Also I never tried to OC the system at all.

 

 

Try setting your PCIe slots to gen2.

I'm not sure how that would help but I'll give it a try. Thanks

[bossman111]

Okay so the issue is still persisting.

But sometimes if I try to restart it again or 3 times in a row it sometimes loads windows 8.

[LexCalifornia]

Have you tried to set your bios to default?

Also you should check if there's any bios update available.

 

If that doesn't help I would go all the way down and unplug everything.

Test it with just one RAM stick, one GPU, without anything else connected.

Go further with testing by connecting the HDD/SSD, etc.

 

You can still boot from a USB stick with Linux for testing.

[bossman111]

Have you tried to set your bios to default?

Also you should check if there's any bios update available.

 

If that doesn't help I would go all the way down and unplug everything.

Test it with just one RAM stick, one GPU, without anything else connected.

Go further with testing by connecting the HDD/SSD, etc.

 

You can still boot from a USB stick with Linux for testing.

 

Sorry for the long delay in reply.

I have tried setting the bios to default but that did not help as it still sometimes says "Overclocking Failed" when booting up.

There are BIOS updates available but I'm not quite sure how to update them as there are CAP Files. i suspect I'd have to use a usb or cd and boot from them in order to update the BIOS but Im not sure whether I have to format the USB/CD and then put the files onto them or I can just put the files on them directly.

I'd already tested the cpu, gpu's (separately) and the ram with one GPU at a time. Everything seem to work fine, so i suspect it is either a voltage problem or a software problem

[Spanx24]

It definitely sounds like a voltage issue.  First thing to do is the BIOS update.  

 

1.  Download the BIOS update to an empty USB from ASUS' website, and rename the file to R5E.CAP .  On the rear I/O of your mobo you should see a USB port that says ROG Connect with a little button next to it (my rog mobo has the same stuff).  

 

2.  Completely shut down your PC

 

3.  Plug the USB into the ROG connect USB port - if you can't figure out which one it is look in the mobo manual

 

4.  Hold down the ROG connect button until it starts flashing and let go.  When the light goes out, the BIOS is updated.

 

 

If you're still having issues after the update,  the next thing I would test is the CPU.  If possible, try stress testing the chip at stock settings on another system.  The first i7 4790k I purchased got returned because the chip was unstable at stock settings.  Any stress testing and benchmarking caused the CPU to crash, straight out of the box.  I literally had to add 0.05v just to keep the system from crashing.  I got really unlucky with my first chip, but really lucky with the second - 4.7 @ 1.289v, rock solid.

[bossman111]

It definitely sounds like a voltage issue.  First thing to do is the BIOS update.  

 

1.  Download the BIOS update to an empty USB from ASUS' website, and rename the file to R5E.CAP .  On the rear I/O of your mobo you should see a USB port that says ROG Connect with a little button next to it (my rog mobo has the same stuff).  

 

2.  Completely shut down your PC

 

3.  Plug the USB into the ROG connect USB port - if you can't figure out which one it is look in the mobo manual

 

4.  Hold down the ROG connect button until it starts flashing and let go.  When the light goes out, the BIOS is updated.

 

 

If you're still having issues after the update,  the next thing I would test is the CPU.  If possible, try stress testing the chip at stock settings on another system.  The first i7 4790k I purchased got returned because the chip was unstable at stock settings.  Any stress testing and benchmarking caused the CPU to crash, straight out of the box.  I literally had to add 0.05v just to keep the system from crashing.  I got really unlucky with my first chip, but really lucky with the second - 4.7 @ 1.289v, rock solid.

 

Alright so I've updated the BIOS and the problem seems to have diminished....It still happens but not as often.

I'll have to test the cpu next and see if that is causing the problem.