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K70 RGB Dead Led

jazzy348
By jazzy348
in Troubleshooting
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Posted

Hi,

So... one of my LEDs have died already. How would I fix it, or replace it, or what?

Thanks in advance.

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you're going to have to rma it. No real way to fix it easily since they are using smd led's now

Case: Phanteks Evolve X with ITX mount  cpu: Ryzen 3900X 4.35ghz all cores Motherboard: MSI X570 Unify gpu: EVGA 1070 SC  psu: Phanteks revolt x 1200W Memory: 64GB Kingston Hyper X oc'd to 3600mhz ssd: Sabrent Rocket 4.0 1TB ITX System CPU: 4670k  Motherboard: some cheap asus h87 Ram: 16gb corsair vengeance 1600mhz

                                                                                                                                                                                                                                                          

 

 

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Email ts_hotline@Corsair.com

 

They're RMA is amazing.

• NCASE M1 • i5-9600k • GTX 1080 FE • Z370N-WIFI • SF600 • NH-U9S • LPX 32GB • 960EVO •

I'm a self-identifying Corsair & Nvidia Fanboy; Get over it.

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Try contacting Corsair. Their support is normally quite spot on and it will require you sending in your keyboard and usually within 2-3 weeks, you should have a brand new one.

 

Shipping costs may a bit high though, so you may want to bring that up with Corsair and they will usually send you a prepaid shipping label to cover that.

 

I hope this helps! :)

PC in Profile

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I know there was some problems with the keys around / . ,.  Make sure you are on the latest firmware.

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  • Author

Thanks for all the replies, I will see if there is a firmware update as I did have some issues updating it the first time I plugged it in. It said it was updated, but that a new update was available which was the same update I just performed. After that, it stopped telling me there was an update.

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Update: A firmware update fixed it! I reinstalled the software which prompted a firmware update. Thanks for your help!

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