Logitech G502 Sensor issue?

[UvovSimon]

Hi, I just wanted to see if anyone is experiencing cursor jitters with the new Logitech G502.
I got this mouse today and while it is great, the cursor seems to really like to move around whenever i stop or even when the mouse is stopped.

No, I am not running at 12 000 DPI/CPI, I am running it at 2400.

I have re-tuned the surface many many times with this issue still present.

I am using Roccat Sense Meteor Blue as my mouse pad (not the best, I know), and have tried other surfaces (other mouse pads as well).

This issue is most obvious whenever I move my mouse quickly to one location, which results in the cursor moving there and dancing around a bit (jitters/small shaky cursor movement).

I am on the latest firmware and software.
Using windows 8.1, and have turned of acceleration.
I have tried switching between USB 2.0 and 3.0 ports (and different ports).

I just don't know what to do, and would like some advice, thank you.

 

EDIT: sorry didn't notice which thread I was posting in; first time here... How do i delete this?

[Enderman]

You cant delete anything. Only mods can. Just ask a mod to move it to the right section, dont repost.

[UvovSimon]

Sorry, how do I do that? (this belongs in the troubleshooting subtopic)

[iTzPrime]

Sorry, how do I do that? (this belongs in the troubleshooting subtopic)

delete all drivers and software from your pc --> restart --> look if there is any preinstalled mouse driver --> uninstall --> plugin mouse --> reinstall all the things.

This might work, i am not to sure though.

[UvovSimon]

I went ahead and got a exchange, and suddenly there was no more issues. Didn't expect this sort of thing for Logitech
Thanks anyways guys!