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Icloud backup issues? HELP!

Lingrah

So my sister has an Iphone 5 and backs up her data to Icloud and she recently has been experiencing issues doing this.  Five days ago it randomly stopped backing up her device.  It has ~12Gb free but it still won't backup.  It won't automatically backup so she has tried manually backing up, restarting then again trying a manual backup, to no avail.  What should she do? Thanks.  :D

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Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

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So my sister has an Iphone 5 and backs up her data to Icloud and she recently has been experiencing issues doing this.  Five days ago it randomly stopped backing up her device.  It has ~12Gb free but it still won't backup.  It won't automatically backup so she has tried manually backing up, restarting then again trying a manual backup, to no avail.  What should she do? Thanks.  :D

How about switching her over to Dropbox? That way all her photos won't get put on the internet if some douch decides to try and get them...

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How about switching her over to Dropbox? That way all her photos won't get put on the internet if some douch decides to try and get them...

She (for some reason) likes to use Icloud.  She can also back up her game data texts etc.

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Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!


 Quote people when replying to them.


PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.


 Mark your problem as solved if answered and like all helpful information.


 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.


Don't criticize people for asking "stupid question".


There is actually a hidden search feature on the forums here: Search 


IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.


DO NOT POST SPAM!

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She (for some reason) likes to use Icloud.  She can also back up her game data texts etc.

Well can't blame a man for trying, you could try to explain the benefit of better security by pointing to "the fappening", and say "that could happen to you if you piss of the wrong guy". Also it just plain works, which is what most Apple fans say about Apple products.

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so is this there an error message or what?

or what happens?

When she pushes the backup button it says [backing up, estimated time remaining] and it will never get off this screen

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Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!


 Quote people when replying to them.


PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.


 Mark your problem as solved if answered and like all helpful information.


 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.


Don't criticize people for asking "stupid question".


There is actually a hidden search feature on the forums here: Search 


IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.


DO NOT POST SPAM!

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Well can't blame a man for trying, you could try to explain the benefit of better security by pointing to "the fappening", and say "that could happen to you if you piss of the wrong guy". Also it just plain works, which is what most Apple fans say about Apple products.

I know but she is a straight up apple fangirl

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Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!


 Quote people when replying to them.


PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.


 Mark your problem as solved if answered and like all helpful information.


 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.


Don't criticize people for asking "stupid question".


There is actually a hidden search feature on the forums here: Search 


IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.


DO NOT POST SPAM!

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When she pushes the backup button it says [backing up, estimated time remaining] and it will never get off this screen

Have you tride turning it off and on again ^^

 

I know but she is a straight up apple fangirl

Oh well I tried, you can probably contact Apple support and get them to fix it... or you know ask a genius.

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Have you tride turning it off and on again ^^

 

Oh well I tried, you can probably contact Apple support and get them to fix it... or you know ask a genius.

Yes i initially say that she tried turning it off then back on.  And apple support is SO USELESS unless you have a basic problem with it ie: how do i uninstall an app.

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Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!


 Quote people when replying to them.


PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.


 Mark your problem as solved if answered and like all helpful information.


 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.


Don't criticize people for asking "stupid question".


There is actually a hidden search feature on the forums here: Search 


IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.


DO NOT POST SPAM!

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I had this problem before.

Your "sister" has to delete the old backup. Then proceed as usual.

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I had this problem before.

Your "sister" has to delete the old backup. Then proceed as usual.

Thanks it fixed the problem :D Actually it is my sister.  I am a full hearted Android fanboy and full heartedly hate apple!

Spoiler
Spoiler

Obligatory PC specs

CPU: Intel Core i5-6600K 3.5GHz
CPU Cooler: Corsair H50
Motherboard: Asus Z170-E ATX LGA1151
Memory: G.Skill Ripjaws 4 Series 16GB (2 x 8GB)
Storage: ADATA Premier SP550 240GB
Storage: Western Digital Blue 500GB
Storage: Western Digital BLACK SERIES 1TB
Video Card: Gigabyte GeForce GTX 1060 6GB 6GB G1
Case: Fractal Design Define S
Power Supply: Corsair CSM 550W

Spoiler
If you are new please read the CoC!

 Please FOLLOW YOUR OWN THREADS!


 Quote people when replying to them.


PLEASE SELECT 'AUTOMATIC' FOR FONT COLOR FOR DARK THEME USERS.


 Mark your problem as solved if answered and like all helpful information.


 DO NOT QUOTE IMAGES(!) just type -pic- or tag them as spoiler.


Don't criticize people for asking "stupid question".


There is actually a hidden search feature on the forums here: Search 


IT DOESN'T MATTER IF YOU'RE A FANBOY/FANGIRL. WHAT MATTERS IS THAT YOU DON'T LET THAT EFFECT YOUR HARDWARE RECOMMENDATIONS.


DO NOT POST SPAM!

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Share on other sites

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Thanks it fixed the problem :D Actually it is my sister. I am a full hearted Android fanboy and full heartedly hate apple!

This is a classic example of denial.

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