Audio Drivers / Headset problem

[Zarrix]

Hey guys

 

Issue

 

I have a problem with my audio. I have a Corsair Vengance 2000 headset which has been working for the past year. I moved my desktop to another location for a few days then set it up at home again, I plugged in all the wires just as i normally do, but immediately the headset started acting wierd, the audio would play for a few seconds but then silence for a bit. I tried restarting the headset, unplugging the dongle, nothing seemed to help. Then all of sudden it just stopped working all together. It is now not in my audio devices, in the device manager it shows up with the "!" icon. 

When i try to update the drivers using the device manager it says "Windows has found the driversoftware to the device, but an error occurred trying to install the software "USB Audio Devuce" driver, the file was not found.

(translated from Danish) (see image 2)

 

 

I've tried downloading the "Corsair Gaming Headset Control Panel" software, but that wont even start (no clue why).

 

I have tried the headset on my laptop, works perfectly. Switching ports does not help, not using the dongle doesn't either.

 

Specs:

Windows 8 (not 8.1)

ASUS P8z77-v LK

i5-3570k 3.40GHz

NVIDIA GTX 680

8 gb DDR3

 

The attatched image is a screenshot of the device manager, the marked ones are the relevant ones.

Please do tell me if you need more info

 

I would appriciate any help

 

Zarrix

[Mojo-Jojo]

Do you have fast boot on? In windows 8, it uses the hibernation file to startup faster, but this means drivers aren't fully reloaded.

Try to see if a full restart works. 

[Zarrix]

Does a full restart mean a restart or something in the BIOS ? (like safe mode)

[Mojo-Jojo]

Does a full restart mean a restart or something in the BIOS ? (like safe mode)

Nope, just a restart from windows (So instead of doing "shut down" and then starting it up again, you select "restart")

[Zarrix]

I have already tried this multiple times i'm afraid, I even let it sit for 30 minutes (off). It did not help

[Mojo-Jojo]

I have already tried this multiple times i'm afraid, I even let it sit for 30 minutes (off). It did not help

Then I'm stumped  :huh: