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Windows won't start up

mosin40

Today I restarded my laptop to complete an update in win 8.1 (64-bit version)

After that i got a black screen, and it won't start up.

 

I also tried to do stuff in the command prompt like sfc /scannow, chkdsk, but i still have the same problem

 

 

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If its under warranty, submit a claim.

If not, pictures please

Compatible with Windows 95

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Will it start up in safemode?

i didn't try it.

how can i enter to safe mode after pressing f8?

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put a .iso of windows on a usb drive or a dvd and mash f8 of f10 (whichever get's you to boot options), boot from the usb(or dvd) and re-install windows

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Look at your book for startup repair options and proceed to do a system refresh

Yeah i try it but i dont have any usb with win8.1 in it...

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If there is no solution, i'll just format my laptop as soon as possible, that is the best thing i can do.

 

Also thanks for the help, i'll be installing win7.

 

P.S: mods, please close this thread

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I've seen kinda similar thing on one laptop, Windows 8, black screen but there was also cursor visible, is it the same case with you?

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I've seen kinda similar thing on one laptop, Windows 8, black screen but there was also cursor visible, is it the same case with you?

yes!

is there anything i can do??

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I guess its explorer.exe that's failed to start up. For me System Restore did the job, and then I was able to upgrade to 8.1.

 

Probably if you'd run task manager via ( ctrl + alt + del ), went to File -> New Task (Run) and typed explorer.exe, you'd probably could get some kind of error message with some more information. I couldn't fix it myself tho.

 

Edit: As I see you didn't have much luck with System Restore, you've tried different restore points if you have any?

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I guess its explorer.exe that's failed to start up. For me System Restore did the job, and then I was able to upgrade to 8.1.

 

Probably if you'd run task manager via ( ctrl + alt + del ), went to File -> New Task (Run) and typed explorer.exe, you'd probably could get some kind of error message with some more information. I couldn't fix it myself tho.

 

Edit: As I see you didn't have much luck with System Restore, you've tried different restore points if you have any?

Yes, but the problem was that it was black, i tried ctrl+aalt+del, but nothing appeared.

 

When doing system restore it also failed, not a lucky day *sigh*

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Yes, but the problem was that it was black, i tried ctrl+aalt+del, but nothing appeared.

 

When doing system restore it also failed, not a lucky day *sigh*

 

I'm kinda out of ideas, but you're not alone with this problem. A lot of people seem to have similar problem of yours ( Google ), you can search and see if you find anything that might help.

 

If not and your laptop came Windows 8 pre-installed then you probably can re-install it with the same license ( You can extract key from BIOS with certain software, for example RWEverything ).

 

If you are going for re-install, and you'd want to restore some files, your best bet is either create Bootable Live USB / CD of some Linux or connect laptop hard drive with the desktop machine.

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I already formated my laptop, the problem was that when i turn on my laptop, windows starts, but nothing loads even the start screen in which you type the password

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