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Using an Asus X99 Motherboard will maybe lose the Warranty of your CPU

asus motherboards cpu

Best Answer alpenwasser , 07 September 2014 - 02:36 AM

Okidoki, to (help) keep this from causing more confusion, I'm
consolidating these two posts and marking them as best answer
for thread so that people can easily see.

Thread will be left open though in case people want to discuss
more.
 

The rumor is false :)
 
 
1)      At stock speeds the special sauce is not active – so people that don’t want to use it don’t have to worry.
2)      When overclocked, the things we are doing still fall under the banner of overclocking. Nothing changes and any Intel protection plan would still be honored as usual overclocking.
3) We have been using similar tricks via other methods for years on our boards. Here we used it via socket pads as it made sense for some of the things we found.

 
 

False false false!!!!!!!!!!!!!!!!!!!!!!!
http://www.tomshardw...-x99,27597.html

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#1 Mystorius_

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Posted 30 August 2014 - 08:13 AM

Hey,
this News in only in German http://www.computerb...garantie-intel/ but if its true you will quickly see it in English (at least I hope so).
As far as I can tell, these Motherboards are affected:
"Rampage V Extreme" „X99-Deluxe“ (confirmed?) and maybe: „X99-E WS“ „X99-A“ und „X99-PRO
The Reason: Asus uses modified Sockets with more than 2.011 pins and didn't get the approval from Intel, and if you use these motherboards you will lose the Warranty on your CPU (that's my summarize, it might not be correct)
 
Edit:
Official Statement from Asus:
"1. Has the OC-Socket been co-developed with or validated by Intel?
No, this is ASUS feature, just like our power design or the rest of ASUS features. We are dedicated to provide the best to our users as always. This feature went through very comprehensive testing and validate in ASUS lab and we have no doubt because we know and guarantee it’s fully compatible with all Intel LGA2011-3 CPUs
2. Will ASUS cover the warranty if there is a compatibility issue with CPU or if the design damages the CPU?
Our warranty policy principle will be the same, if any issue happen DURING NORMAL AND PROPER USE, we will take care of it. However, we are fully confident about the compatibility and this feature won’t damage the CPU during normal and proper use.
Asus"

Sorry for my basic English, its not my Native Language 

 


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#2 Excon

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Posted 30 August 2014 - 08:15 AM

All I have to say is wtf......


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#3 Enderman

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Posted 30 August 2014 - 08:17 AM

Moar overclocking! :D


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#4 lachyman

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Posted 30 August 2014 - 08:18 AM

How will they prove you used said boards?


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#5 Coombzy

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Posted 30 August 2014 - 08:20 AM

If this is true... wtf were ASUS thinking...


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#6 Mystorius_

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Posted 30 August 2014 - 08:20 AM

Moar overclocking! :D

Yeah 2.2V xD but not only "overclockers" buy these Motherboards (if all is true and confirmed) 


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#7 Huginn

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Posted 30 August 2014 - 08:20 AM

How will they prove you used said boards?

 

I guess they're able to tell from the damage caused?


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#8 Fetzie

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Posted 30 August 2014 - 08:21 AM

The article continues with:

 

Asus betonte gegenüber ComputerBase, Probleme mit dem eigens entwickelten Sockel erwarte man keine, sollten im „normalen und angemessenen“ Einsatz jedoch welche auftauchen, übernimmt Asus die Garantie.

 

 

Asus told ComputerBase that they did not expect any problems to arise from the use of the non-reference socket. However, should a CPU be damaged during "normal and reasonable" use, Asus would honour the warranty on the parts.


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#9 Enderman

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Posted 30 August 2014 - 08:21 AM

I guess they're able to tell from the damage caused?

What damage...

No damage is caused...


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#10 Mystorius_

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Posted 30 August 2014 - 08:22 AM

How will they prove you used said boards?

In the article they say you can see it easily at the CPU itself (take a look at the second picture)


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#11 lachyman

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Posted 30 August 2014 - 08:22 AM

I guess they're able to tell from the damage caused?

But what damage can it cause?

It's probably written in the article however I don't really understand German nor the language Google translates it to.


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#12 Enderman

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Posted 30 August 2014 - 08:23 AM

Yeah 2.2V xD but not only "overclockers" buy these Motherboards (if all is true and confirmed) 

That's not really an issue. How many times have you heard of someone RMAing their intel CPU?

I have been here many months and never heard of it happening.


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#13 Mystorius_

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Posted 30 August 2014 - 08:23 AM

The article continues with:

 

 

Asus told ComputerBase that they did not expect any problems to arise from the use of the non-reference socket. However, should a CPU be damaged during "normal and reasonable" use, Asus would honour the warranty on the parts.

But still why would the do that and what is "normal usage" :) 


Sorry for my basic English, its not my Native Language 

 


#14 ericlee30

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Posted 30 August 2014 - 08:24 AM

Who really will know but your self anyways? Unless you rat yourself out to intel if anything happens to your CPU. Then thats your own fault.



#15 TheInverseKey

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Posted 30 August 2014 - 08:24 AM

The article continues with:

 

 

Asus told ComputerBase that they did not expect any problems to arise from the use of the non-reference socket. However, should a CPU be damaged during "normal and reasonable" use, Asus would honour the warranty on the parts.

 

 

"So they Say"



#16 lachyman

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Posted 30 August 2014 - 08:24 AM

In the article they say you can see it easily at the CPU itself (take a look at the second picture)

Aha, so it's physical damage to the CPU itself, that's what I wanted to know, thanks.


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#17 Fetzie

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Posted 30 August 2014 - 08:44 AM

You can see the minor scratches on the contact pads from the socket pins here:

2.jpg

So yeah, they just need to look at the bottom of the CPU to tell if the modified socket was used.
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#18 Mystorius_

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Posted 30 August 2014 - 08:45 AM

As far as I can tell from the German forum these "Test-Pins" are not new, Pentium and Haswell had them as well, but Asus claims (or the article does) that you can put more Power on the CPU (2.2V). Normally these Pins are there for "Testing and Error-Analyzing" so they are not capable of transmitting more power to the CPU. Either there are some changes inside the Haswell-E CPU's (I cant tell, these Datasheets are hell complicated) or this is just a marketing "gag" from Asus (but i would doubt that, because loosing your warranty will be a reason for some to not by these boards)


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#19 patrickjp93

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Posted 30 August 2014 - 09:42 AM

That's not really an issue. How many times have you heard of someone RMAing their intel CPU?

I have been here many months and never heard of it happening.

My family had to do it once. We had such a powerful lightning storm the breaker, the plug surge protector, and the UPS surge protector failed, the mosfets on the board exploded, and the CPU was fried. Still, crazy situation and Intel honored the RMA after we provided statements from our power company. Good thing too as it was one of the early (expensive) Xeons.


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#20 Fetzie

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Posted 30 August 2014 - 09:42 AM

As far as I can tell from the German forum these "Test-Pins" are not new, Pentium and Haswell had them as well, but Asus claims (or the article does) that you can put more Power on the CPU (2.2V). Normally these Pins are there for "Testing and Error-Analyzing" so they are not capable of transmitting more power to the CPU. Either there are some changes inside the Haswell-E CPU's (I cant tell, these Datasheets are hell complicated) or this is just a marketing "gag" from Asus (but i would doubt that, because loosing your warranty will be a reason for some to not by these boards)


Yeah, especially when we are talking about losing the warranty on a 400-1000 dollar part.
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