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Desktop restarts when loading into games

jiaweiiii
By jiaweiiii
in Troubleshooting
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Go to solution Solved by jiaweiiii,

Solved changed my psu and also got an aftermarket cooler for my cpu . But what was causing my computer to restart according to the technician was one of the fuse inside was blown but was still able to on thankfully it didnt take any of my hardware with it

Posted

Yesterday I started having this issue. When I was loading into a csgo game. It just suddenly restart. I've tried running prime 95 for 6 hours cpu max temp was 100 lol min was 94 stock cooler but didn't restart. Tried clearing cmos and could play but after restart my computer loading crash again.

So tried furmark tried burn in test 1st try crash immediately 2nd try lasted for 10mims or so

Can't even run the 1920by1080 it just restart straight away

System specs

Mobo : msi b85g43 gaming

Cpu :i5 4570

Gpu :r9 280x

Stock cooler

Wd black 3tb

Superflower hx600 psu

Using latest version of Gpu drivers just updated today

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Posted

Yesterday I started having this issue. When I was loading into a csgo game. It just suddenly restart. I've tried running prime 95 for 6 hours cpu max temp was 100 lol min was 94 stock cooler but didn't restart. Tried clearing cmos and could play but after restart my computer loading crash again.

So tried furmark tried burn in test 1st try crash immediately 2nd try lasted for 10mims or so

Can't even run the 1920by1080 it just restart straight away

System specs

Mobo : msi b85g43 gaming

Cpu :i5 4570

Gpu :r9 280x

Stock cooler

Wd black 3tb

Superflower hx600 psu

Using latest version of Gpu drivers just updated today

does this happen with just CS:GO or all games?

 

try running Unigine and see if it give you the same problem

 

It sounds like a GPU trying to draw power from the PSU and the overload protection kicks in

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Only tried csgo atm. But when I tried furmark the 1920crash straight away same as msi kombuster

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HWMonitor to measure temps

 

then GPU-Z ID for GPU temps

 

may be overheating issue you may be deal with

 

or your GPU decides to die on you now

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

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My gpu temp on idle is 30-40 18%fan speed

Cpu temp 28-40 idle

Ambient temp is around 32.

Camt eeven stress my gpu as it just crash.

But once I cleared cmos repeat I'm able to play but after restart comp just crash again

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My gpu temp on idle is 30-40 18%fan speed

Cpu temp 28-40 idle

Ambient temp is around 32.

Camt eeven stress my gpu as it just crash.

But once I cleared cmos repeat I'm able to play but after restart comp just crash again

ok clear cmos and remove your GPU

 

run just from your mobo display output

 

and stress test it

 

if it still die suddenly, it PSU problem

 

otherwise it GPU trouble

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

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Any chance my Mobo died?

it could be the PCI-E slot but do the above test

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

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Check event viewer to see what's causing the shutdown. If it's what I think, it's going to show a Kernel Power issue, and it's your off-brand PSU causing issues.

"Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke
Just because it may seem like magic, I'm not a wizard, just a nerd. I am fallible. 

Use the quote button or @<username> to reply to people | Mark solved troubleshooting topics as such, selecting the correct answer, and follow them to get replies!
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Check event viewer to see what's causing the shutdown. If it's what I think, it's going to show a Kernel Power issue, and it's your off-brand PSU causing issues.

SuperFlower PSU are good according to here

 

http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story5&reid=250

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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SuperFlower PSU are good according to here

 

http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story5&reid=250

Regardless, check it :P

"Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke
Just because it may seem like magic, I'm not a wizard, just a nerd. I am fallible. 

Use the quote button or @<username> to reply to people | Mark solved troubleshooting topics as such, selecting the correct answer, and follow them to get replies!
Community Standards | Guides & Tutorials | Troubleshooting Section

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SuperFlower PSU are good according to here

 

http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story5&reid=250

Could be a defective unit.

 

Seems like a GPU/PSU issue.

 

If you have an old GPU around try that actually, if that doesn't solve it I'm 80% sure it's the PSU.

Case: Define R4 (Black - Window) | PSU: EVGA Supernova 850w Gold | Motherboard: ASUS Z97 Deluxe | SSD: Samsung 840 EVO (250GB) | CPU: Intel i7 4790K (Devil's Canyon) Delidded with CLU  GPU: ASUS STRIX 980 TI | Cooler: Corsair H100i with CLU | Extra: NZXT Hue

 

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Yea that's what I'm suspecting too or maybe something is short inside

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Check event viewer to see what's causing the shutdown. If it's what I think, it's going to show a Kernel Power issue, and it's your off-brand PSU causing issues.

Yeah checked my event viewer Critical it says : Event ID 41 Kernel power 

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I thought so, this basically points at the issue being your PSU. Whether it's failing due to components, age, heat, or just being over used. Regardless, it seems like you may need a new PSU.

"Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke
Just because it may seem like magic, I'm not a wizard, just a nerd. I am fallible. 

Use the quote button or @<username> to reply to people | Mark solved troubleshooting topics as such, selecting the correct answer, and follow them to get replies!
Community Standards | Guides & Tutorials | Troubleshooting Section

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Just check if you have any mice inside your case :wub:

 [spoiler=CORMAC]CPU:Intel celeron 1.6ghz RAM:Kingston 400mhz 1.99gb MOBO:MSI G31TM-P21 GPU:Will add one later on! CASE:local ROUTER D-Link 2750U, D-LINK 2730U MOUSE:HP,DELL,ViP KEYBOARD: v7 SPEAKERS:Creative 245  MONITOR:AOC E970Sw HEADSET: Sony MDRx05s UPS:conex ups avr 500va PSU:idk OD:Samsung super writemaster STORAGE:80 gb seagate+ Seagate 1TB OS:Windows xp sp3 themed to Windows 7 + Linux |Rest all pc in my house will be updated from time-time

COMING SOON

 

 

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I got a extra gpu so mayb i will reset cmos and try with my new gpu just in case

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Red light indicates insufficient power or unregulated voltage to card as far as I know.

 

 

It's either the psu or the slot that has the issue.

Case: Define R4 (Black - Window) | PSU: EVGA Supernova 850w Gold | Motherboard: ASUS Z97 Deluxe | SSD: Samsung 840 EVO (250GB) | CPU: Intel i7 4790K (Devil's Canyon) Delidded with CLU  GPU: ASUS STRIX 980 TI | Cooler: Corsair H100i with CLU | Extra: NZXT Hue

 

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Well I shall try to rma my psu if same problem still persist I believe it's my Mobo than

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but is there any other way to check its surely my psu fault ?

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There are PSU testerst yu can purchase, but that will only tell you if it's faulty. You could simply be pulling a draw from it high enough to trip the over current protection. Whether it's higher wattage than it's capable of, or, more amperage that the 12V rail can supply.

"Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke
Just because it may seem like magic, I'm not a wizard, just a nerd. I am fallible. 

Use the quote button or @<username> to reply to people | Mark solved troubleshooting topics as such, selecting the correct answer, and follow them to get replies!
Community Standards | Guides & Tutorials | Troubleshooting Section

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