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PC wont shut down! HELP!

DarkijsHD
By DarkijsHD
in Troubleshooting
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So here's the thing, my computer wont shut down,when i press the shutdown button it automaticly show BSOD - blue screen of death! And the screen stays there,so i have to shut it down by holding start button! I don't know what to do,it's the second day computer does that! And i have windows 7 ultimate!

 

 

Here is the BOSD details : ==================================================
Dump File         : 072314-27112-01.dmp
Crash Time        : 7/23/2014 2:58:01 PM
Bug Check String  : CRITICAL_OBJECT_TERMINATION
Bug Check Code    : 0x000000f4
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`069e2b30
Parameter 3       : fffffa80`069e2e10
Parameter 4       : fffff800`02f8f270
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072314-27112-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275,440
Dump File Time    : 7/23/2014 2:59:33 PM
==================================================

 

 

 And here is the screenshot i get,turning computer ON afterwards!

jpmjrn5unx9d3fluvs8.png

 

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Posted

seems like you need to update the driver ntoskrnl.exe

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Posted

It's a windows executable...

@DarkijsHD

Post dump files, sometimes it says that problems are caused by ntoskrnl.exe but it's cause by a different process

okay thank you, you learn something new everyday :)

Check out my current projects: Selling site (Click Here)

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}else{

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}

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Have you got AVG installed?  Theres a bug in AVG that on some systems causes it to Blue screen when shutting down and or restarting.  

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Have you got AVG installed?  Theres a bug in AVG that on some systems causes it to Blue screen when shutting down and or restarting.  

No,i have Avast!

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Open cmd as Administrator and run sfc /scannow

After that you can try cmd as Administrator and chkdsk /r

2o07mhjx1c1tfw9wwrlm.png

what do i do?

 

It's a windows executable...

@DarkijsHD

Post dump files, sometimes it says that problems are caused by ntoskrnl.exe but it's cause by a different process

How do i do that? i dont know how to post dump files!

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C:\Windows\Minidump

There are just some kind of symbols that i can't read!

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Just upload, We'll take a look with BlueScreenView :P

this here you go!

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link doesn't work, also you've to put decryption key to download it -.-

try now!

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what GPU driver version did you install?

i dont know,how do i check that?

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Still does this,PLEASE HELP! :(

adey046z02osv8yfh46q.jpg

And after this it just stays there until i hold the restart or shutdown button.

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PLEAASE HELP,SOMEONE!

do you have a spare GPU to rule out hardware trouble?

 

i have a similar trouble of the PC failing to shut down and it was my audio card causing but i think mine is a different case

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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Yank out the cord if it still doesn't work? JK Don't try this

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If your so desperate to fix it, why not take the easy way and reinstall Windows?

That always works.

Humpty Dumpty was pushed.

 

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