Can't connect to game server
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Solved by Alpha17x,
Is there a router being used? Is the router blocking the ports the game(s) need(s) to run?
I had the same problem with GTA V Online through my PS3. Firewall was open, router was causing an issue I set up port forwarding and was good to go from that point on.
You could also try running a traceroute to the server to see where the connection is dying out. Find the point it can't connect to then use that IP to find out who's server that is. IF it's within his ISP's network. Contact them.
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