ASUS RMA...should I buy another board?

[TheDigitalRealm]

So, I've had to start an RMA process with ASUS, due to the temperature sensor and VRM acting up and giving off scary readings. I've head a lot of negative things about ASUS's RMA service, so should I buy a motherboard from eBay on the cheap that I can sell for more later (I already have a particular item in-mind) or should I wait it out, considering it may take up to a month from what I've heard. 

 

Thoughts?

[Ivyk]

If you can make a profit from buying and selling another mobo while you wait for the RMA to be successful why not?

[Paralectic]

_{Go Ebay flip with da mobo ma friend}

[Cubit481]

So, I've had to start an RMA process with ASUS, due to the temperature sensor and VRM acting up and giving off scary readings. I've head a lot of negative things about ASUS's RMA service, so should I buy a motherboard from eBay on the cheap that I can sell for more later (I already have a particular item in-mind) or should I wait it out, considering it may take up to a month from what I've heard. 

 

Thoughts?

send it for rma, wait for 15 days, if they cant repair it and no good comes out, then ask for money back if it is still under warranty and get the new mobo...

[TheDigitalRealm]

If you can make a profit from buying and selling another mobo while you wait for the RMA to be successful why not?

I do that anyway, I have a 3930K and a Rampage IV Extreme coming into stock soon, so I guess I could delay selling that and use it while my board gets sent in for an RMA service. 

 

send it for rma, wait for 15 days, if they cant repair it and no good comes out, then ask for money back if it is still under warranty and get the new mobo...

They'd hopefully replace it if they couldn't fix it. (I'd assume so with a faulty temperature sensor, seeing as it's built into the PCB. 

 

_{Go Ebay flip with da mobo ma friend}

I don't sell trade in faulty products on eBay, and I'm not one to lie about the condition of a product either. There's a Maximus V Formula I'm thinking of getting. I had one before and really liked Fan Xpert II...but the Z77 Sabertooth doesn't have it, just this thermal radar crap that isn't useful. I brought the Sabertooth for the Aesthetics, but now that I know I'm going all-out on a custom loop this year, I could just keep the Maximus V Formula and replace the Red heat-sink with a black water-block, as black, white, and silver is the colour I'm going for this year. 

 

Maybe I should just keep the Maximus V Formula (new board) and sell whatever refurb/new board comes back from ASUS?

[Paralectic]

I do that anyway, I have a 3930K and a Rampage IV Extreme coming into stock soon, so I guess I could delay selling that and use it while my board gets sent in for an RMA service. 

 

They'd hopefully replace it if they couldn't fix it. (I'd assume so with a faulty temperature sensor, seeing as it's built into the PCB. 

 

I don't sell trade in faulty products on eBay, and I'm not one to lie about the condition of a product either. There's a Maximus V Formula I'm thinking of getting. I had one before and really liked Fan Xpert II...but the Z77 Sabertooth doesn't have it, just this thermal radar crap that isn't useful. I brought the Sabertooth for the Aesthetics, but now that I know I'm going all-out on a custom loop this year, I could just keep the Maximus V Formula and replace the Red heat-sink with a black water-block, as black, white, and silver is the colour I'm going for this year. 

 

Maybe I should just keep the Maximus V Formula (new board) and sell whatever refurb/new board comes back from ASUS?

That's also a good option, depends on how much money you have just to spend

 

I am always on a tight budget so I couldn't do such thing.

[Cubit481]

I do that anyway, I have a 3930K and a Rampage IV Extreme coming into stock soon, so I guess I could delay selling that and use it while my board gets sent in for an RMA service. 

 

They'd hopefully replace it if they couldn't fix it. (I'd assume so with a faulty temperature sensor, seeing as it's built into the PCB. 

 

they dont replace it everytime...they may give excuses like it is not available currently in stock....at that point u just ask them for money back...or get the mobo from a local retailer which is a authorized partner of asus, they will transfer the money in the retailers account...    

[TheDigitalRealm]

they dont replace it everytime...they may give excuses like it is not available currently in stock....at that point u just ask them for money back...or get the mobo from a local retailer which is a authorized partner of asus, they will transfer the money in the retailers account...    

Great...considering this is a Z77 board, my chances probably aren't great. 

 

That's also a good option, depends on how much money you have just to spend

 

I am always on a tight budget so I couldn't do such thing.

In the past 3 weeks I've made £150 buying and selling parts. It's my main source of "rig upgrade money"

[Cubit481]

Great...considering this is a Z77 board, my chances probably aren't great. 

 

Thats what i m saying, just keep patience for 15 days and if no good comes then ask for money... ...i m saying bcoz i have had experience with asus rma... 

[TheDigitalRealm]

Thats what i m saying, just keep patience for 15 days and if no good comes then ask for money... ...i m saying bcoz i have had experience with asus rma... 

 

From what I've been reading on the forums I think everyone has had a bad experience with ASUS RMA. I'll probably just ask for a refund (which opens up another can of worms since it was purchased for me as a gift.) 

[Cubit481]

From what I've been reading on the forums I think everyone has had a bad experience with ASUS RMA. I'll probably just ask for a refund (which opens up another can of worms since it was purchased for me as a gift.) 

ya man...asus is great for whatever it makes but their service is really crap.... ...and ask for the refund and keep it silent as it was a gift...

[TheDigitalRealm]

ya man...asus is great for whatever it makes but their service is really crap.... ...and ask for the refund and keep it silent as it was a gift...

And when they ask for the place of purchase?

[Cubit481]

And when they ask for the place of purchase?

first of all they will not ask that...and secondly they have record of each of their sell out components, the date of manufacture, region it was sent to...so that should not be a problem...

[TheDigitalRealm]

first of all they will not ask that...and secondly they have record of each of their sell out components, the date of manufacture, region it was sent to...so that should not be a problem...

Oh, well great! I won't mention it then. 

[Faa]

So, I've had to start an RMA process with ASUS, due to the temperature sensor and VRM acting up and giving off scary readings. I've head a lot of negative things about ASUS's RMA service, so should I buy a motherboard from eBay on the cheap that I can sell for more later (I already have a particular item in-mind) or should I wait it out, considering it may take up to a month from what I've heard. 

 

Thoughts?

Asus AI suite 2 gives weird reporting, like cpu -50° which isn't possible but its just a software bug. Not sure why you would rma it, cpu temperature sensors are in the cpu and who cares about the board temperature? The power a 3770K consumes is nothing which wouldn't allow the vrm to go really hot and they have an overprotection feature in the bios to enable or disable and by default its enabled. If they run too hot it just downclocks the cpu.

[TheDigitalRealm]

Asus AI suite 2 gives weird reporting, like cpu -50° which isn't possible but its just a software bug. Not sure why you would rma it, cpu temperature sensors are in the cpu and who cares about the board temperature? The power a 3770K consumes is nothing which wouldn't allow the vrm to go really hot and they have an overprotection feature in the bios to enable or disable and by default its enabled. If they run too hot it just downclocks the cpu.

I'm running at stock and getting 75 degrees under 100% load with a H100i. That isn't awesome. Then again, I should probably look more closely at the H100i. It's reporting it's pump speed just fine...fans are all working, so I'm not sure what could be wrong. 

[Faa]

I'm running at stock and getting 75 degrees under 100% load with a H100i. That isn't awesome. Then again, I should probably look more closely at the H100i. It's reporting it's pump speed just fine...fans are all working, so I'm not sure what could be wrong. 

Seems to be normal. Ive used lga1155 as well and H100i's and trust me the backplate is complety garbage. People did add some washers and they gained like a 15° gain. It's just so loose that you won't have a tight fit. Just screw the screws loose till, apply lots of pressure to the backplate and screw it back. And stop using Arctic silver 5, I've always had overheating issues with it on H100i's its just too thin and the pressure isn't that enough for it on 1155.

[TheDigitalRealm]

Seems to be normal. Ive used lga1155 as well and H100i's and trust me the backplate is complety garbage. People did add some washers and they gained like a 15° gain. It's just so loose that you won't have a tight fit. Just screw the screws loose till, apply lots of pressure to the backplate and screw it back. And stop using Arctic silver 5, I've always had overheating issues with it on H100i's its just too thin and the pressure isn't that enough for it on 1155.

Yeah, I noticed when installing the back-plate that no matter how tight I get it, It still wiggles around. It doesn't explain why with a different motherboard, I was getting 60 degrees at load while over-clocked to 4.6 with the same chip. I'm using MX-4 at the moment. Would it help if I placed something between the motherboard and the H100i back-plate? Like washers on all 4 mounts, or just wedge something in there?

[Faa]

Yeah, I noticed when installing the back-plate that no matter how tight I get it, It still wiggles around. It doesn't explain why with a different motherboard, I was getting 60 degrees at load while over-clocked to 4.6 with the same chip. I'm using MX-4 at the moment. Would it help if I placed something between the motherboard and the H100i back-plate? Like washers on all 4 mounts, or just wedge something in there?

I remember I've always had 96° with a 2600K@5GHz which is around 180-200W and my 3930K@1800John-200W just runs at 60-70° because theres no backplate for a 2011 where the H100i has really a very tight fit.

[TheDigitalRealm]

Okay. I've thought about just taking everything apart and building fro the ground up. I have a 3930k coming in stock soon, with an X79 motherboard, so I'll see what temperatures I get with the H100i then.

[TheDigitalRealm]

I remember I've always had 96° with a 2600K@5GHz which is around 180-200W and my 3930K@1800John-200W just runs at 60-70° because theres no backplate for a 2011 where the H100i has really a very tight fit.

Holy fuck you were right!

 

I took the back-plate and added about 1-2mm extra thickness to the flexible plastic area that sits on the back of the CPU socket and now my temperatures are 45 degrees under load at stock!